Lime Tree Manor

171 Adeyfield Road, Hemel Hempstead HP2 5JU
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9.9 34 Reviews
  • Lime Tree Manor, Hemel Hempstead

Care Provided by Lime Tree Manor

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 110 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Siji Sebastian (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (110)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Total of 34, showing 1-20
9.9

Lime Tree Manor has a Review Score of 9.9 (9.905) out of 10, based on 28 reviews in the last 2 years. Over all time Lime Tree Manor has 34 reviews.

Overall Experience

  • 33
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Mother resided at Limetree Manor in the dementia unit for almost the past 2 years. What should a carehome be...its in the name they really Care about the residents wellbeing and needs and they provide a real home not an institution. The staff are always on hand to discuss any concerns. There are
plenty of activities to entertain residents and relatives are welcome and encouraged to join in.
I am especially grateful for the gentle care and support we received at the end of Mums life which enabled her to die in comfort and dignity. Thankyou.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you for your kind words, we appreciate your valuable feedback


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Overall Experience  Overall Experience 5.0 out of 5

The building was very clean and welcoming and they had facilities there for my Dad to have his hair cut and other services like a podiatrist, and they were so lovely helping to keep my Dad looking good, which was important to him.
Unfortunately, my Dad was too unwell to join in with any of the activities
held at the home, but it looked like they had lots of options if your loved one was more able.
All the staff were so caring and respectful and gave my Dad the utmost of dignity all the time he spent there before his passing.
They supported my Dad and me and all my family in every possible way, especially with emotional support and kindness.
I can only praise all the staff, including Nurses, care assistants and cleaners, and every one of them showed that they truly cared for my Dad's well being, to the very end of his life.
Thank you to each and everyone at Lime Tree Manor.

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Overall Experience  Overall Experience 5.0 out of 5

The care and commitment to my aunt was second to none.
Always someone available to talk to regarding my aunt.
Looked after her until her passing on 21.12.2024
I would recommend this care home to anyone who is looking into placing a loved one into care.

Reply from Cristiana Nani, Senior Deputy Manager at Lime Tree Manor

Thank you very much for your appreciation and for taking the time to share your thoughts about our service.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Lime Tree Manor (LTM) in July 2022 and lived there until her passing from dementia in November 2024. My sister and myself cannot speak too highly of the kindness and compassion that she received from the staff at Lime Tree Manor during this time. Mum was always clean and tidy, was well
fed and lived in an immaculate room, suitably furnished, a 'home from home'. The staff were always approachable and helpful, ready to answer questions and keeping us both well informed as to how Mum was getting on. I would have no hesitation in recommending Lime Tree Manor to anyone with an elderly relative looking to move into a care home. Thank you to everyone at Lime Tree Manor - your collective help was most greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

This wonderful caring place has been home to my father for two years. The management and staff including the activities staff go above and beyond to make his stay happy and safe. The atmosphere is homely and everyone smiles. Most of the staff are long standing which is reassuring, they are professional
and keep me updated on a weekly basis. LimeTree Manor is excellent, I cannot recommend it enough.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy there and the staff are fantastic. He joins in some of the activities but is never pressured into taking part if he does not want to. The place is always clean when I visit. I am always addressed by name and staff are very friendly towards me.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you for taking the time to complete the review. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother recently passed away at Lime Tree Manor. She had been a resident for just over 2 years. During her time there, she was bedridden; her health and dementia gradually deteriorated and she was very frail and weak.
I am her daughter and live over 250 miles away in Wales. I visited
Mum as often as I possibly could and phoned often. The staff in turn kept me informed with updates regarding her health care.
I cannot speak highly of all the staff; from senior staff to the nurses, carers and activity ladies. They are all professional, nothing is too much trouble for them. Mum was treated with kindness and respect and cared for to a high degree. I was made welcome too on each of my visits. It was like a 'home from home' and not only will I miss my mum very much, I will miss the staff too. Lime Tree is a well-run residential and nursing home, and I would not hesitate to recommend it for the care of your loved one in their twilight years.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you for taking time to write such a kind comment.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Lime Tree Manor for nursing care since January 2024.
The care and kindness of the staff and management have been first-class. My mother arrived after a long spell in hospital and was very weak being bed-bound for several weeks. The nurses and staff have provided
excellent support to help my mum recover to a level where she is no longer bed-bound and has the strength to do more things independently for herself. She now is able to socialise with other residents and join them for meals each day. I am extremely grateful for all that has been done.
The care home is well run and to a high standard of cleanliness. The facilities and equipment are very good too.
The staff are excellent and treat all residents and visitors with kindness and are cheerful and pleasant to everyone.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you very much for your kind words. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Lime Tree Manor has been looking after my mum since March 2023, and in all of that time, they have really looked after her. Nothing has been too much trouble, and they are always courteous, polite and kind to both my mum and myself. They always keep me updated on her health as and when needed too, which
is very much appreciated. I would have no hesitation in recommending Lime Tree to anyone, it is a perfect place for residents to see out their final years. My father-in-law was in a really expensive care home several years ago, and it was nowhere near the high standard of care I've come to experience for Mum from Lime Tree Manor. Well done to all of the staff.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you very much for taking time to post this review. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The staff have been very good and kind to me when I visited my friend, who lives here.
My friend also mentioned that he is very happy with the services given to him.
He also enjoyed the summer fetter.
I always find him with a good vibe and will recommend this place to everyone.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you very much for taking time to post this review. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since April 2024. Her health and well-being have improved so much. She is very happy at Lime Tree and enjoys the afternoon activities that the staff arrange. It has been lovely to see the positive change in her since she moved in. All of the staff we have met, nurses, carers
and housekeepers are great. They are friendly, approachable, kind, and welcoming and provide excellent care for my mum. It is a clean and friendly environment and they are very responsive to my mum's needs.

Reply from Isla Howard, Company Secretary at Lime Tree Manor

Thank you very much for taking the time to post this review. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend this residential care home more highly. My mother needed to go into care in December 2019 after living in 'independent living' accommodation. My mum was diagnosed with Alzheimer's and Mixed Dementia. We looked at a few options and Lime Tree Manor really stood out. It's not glossy
or fancy but what really stood out was the compassion and absolute dedication of the staff to my mum's needs. COVID came along and went again, and at all times the staff were communicative with me. Mum was the most sociable person imaginable and as her dementia progressed her level of care changed with it. In February 2024 Mum was moved to a higher level of care including nursing care and then passed away in March. Mum was a coeliac and they catered for her strict gluten-free diet, and her medication. They made her comfortable. Mum was treated with dignity at all times. The manager has been in place many years and always has a smile, and is professional, the staff always gave me a warm welcome.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Thank you very much for taking the time to post this review. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at Lime Tree Manor for 7 years. I would recommend this home to anyone, all of the staff are so kind and happy. Sadly my dad passed away in April, I will always be grateful to everyone there who made his last few difficult years the best they could be for him.
Thank you.

Reply from S Sebastian, Registered Manager at Lime Tree Manor

Dear Jacqui, thank you for your positive and kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my brother received. The staff are all so friendly and professional - nothing is too much trouble. The home is kept clean, and the ambience is cheerful. I was notified of any changes in my brother's condition at all times. I would always recommend Lime Tree Manor without hesitation.

Reply from Siji Sebastian, Registered Manager at Lime Tree Manor

Thank you for taking the time to give positive feedback in the midst of your grief.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Lime Tree now since April, and she is happy and settled. The staff are kind and look after her needs very well. She joins in as many activities as she can and has some extra help because her eyesight is not very good, so it can be difficult to take part in some activities.
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is a welcoming feel about the place, and the members of staff are consistent, which is good and means that she has got to know them well, and so have I. I visit several times a week as the home is local to me, and I am always able to park easily.
The staff always phone me to update me on anything that changes, which I really appreciate. She has said to me now that she considers this as her home now - which is a great comfort to me. The extra effort over the Christmas period was also very appreciated.
We are lucky that this was the home she was placed in on discharge from the hospital, as it has turned out to be a really nice place for her to now be in permanently.

Reply from Siji Sebastian, Registered Manager at Lime Tree Manor

Thank you very much for taking the time to post this review. We appreciate your valuable feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I found Lime Tree Manor an exceptionally kind, and caring home my mother had exceptionally good care from all the care staff at the home. The home was kept extremely clean and had a welcoming atmosphere. Very pleased and happy with all aspects of my mother’s care.

Reply from Siji Sebastian, Registered Manager at Lime Tree Manor

Thank you for the positive feedback, we appreciate your valuable comments.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely 100% best care and attention one could wish for throughout the time of permanent residence.
Never ever a complaint or criticism.
Wonderful staff at all times.
Standard of cleanliness highly rated.

Reply from Siji Sebastian, Manager at Lime Tree Manor

Thank you for taking the time to say such positive things in the midst of your grief.


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Overall Experience  Overall Experience 5.0 out of 5

This is the fourth care home my brother has been in.
Out of all of them Lime Tree Manor was the only care home to keep him well and out of hospital. The nursing staff are fantastic, keeping an eye out for the smallest change in my brother and were on any infection straight away. I can't thank them
enough for looking after my brother and giving me the piece of mind that he was well and that I could work with his case manager and physio to keep his physical mobility up.
In the end when my brother was dying, again the staff were fantastic looking after me and my brother like family it was amazing. My brother and I stayed in the care home and I held his hand right up to his last breath with compassion and caring all around us.
Thank you to the staff I had the pleasure of working with looking after my brother. Bless you all and thank you so much from the bottom of my heart.

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Overall Experience  Overall Experience 5.0 out of 5

My mother who was 102 resided at Lime Tree Manor for a few months prior to her passing in August. She was well cared for in a clean, friendly, welcoming environment. All members of staff were so caring and treated my mother with respect and kindness. As a family, we couldn’t have asked more of the staff
who went above and beyond their duties to care for our mum. Nothing was too much trouble and they were also very supportive of us and our needs.
Lime Tree Manor provided all that we were looking for in a care home. The rooms are all clean and bright, there is also a lovely garden where the residents can sit outside with visitors. The entertainment team do a fantastic job providing activities for the residents and is always cheerful. The security in and out of the building is good as well as on each floor so we were always confident that Mum was safe. When she was able to she enjoyed the fresh food that was served along with the tea and biscuits that were provided in between meals.

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Overall Experience  Overall Experience 5.0 out of 5

My independent mother aged 102 became a resident of Lime Tree Manor Care home from the middle of May to the middle of August 2023. Our family had been supporting her at home for some time but eventually, it was clear that this could not continue. So we found ourselves looking for the right residential
care home to meet her needs. We struck lucky on the second call and I spoke to one staff member who invited us in to get a feel of the place and to take a look at the rooms. Our visit gave us the confidence that Lime Tree Manor was the right place for Mum.
Mum struck up a very close relationship with her carers, especially three carers in particular (night staff). I cannot praise enough, the quality of the care she was given. The staff are well trained, extremely empathetic and made sure she was clean and comfortable. Our mother was declining fast and we knew she did not have long to live. We were fully informed of her care plan and GP reports. She passed with dignity in the best place for her.

Reply from Isla Howard, Administrator at Lime Tree Manor

Thank you for taking the time to say such positive things in the midst of your grief.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Lime Tree Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Lime Tree Manor is calculated as follows: ( (297 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 326 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Tree Manor is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Lime Tree Manor

What types of Care is Lime Tree Manor registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lime Tree Manor have?

There are 110 Single Rooms.

What are the Facilities & Services at Lime Tree Manor?

Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lime Tree Manor to the centre of Hemel Hempstead?

0.8 mile(s) as the crow flies, distance by road may be significantly further.