Fees vary according to care needs and room category.
Visitors are welcome every day of the week between 10am to 5.30pm. Kindly avoid lunch time which 12.30pm to 1.30pm. Visitors to inform a member of staff if not well, or if taking their relative out for the day.
Parking is free, visitors will have to inform members of staff to have car registered on arrival.
St Anthony's has a Review Score of 9.8 (9.795) out of 10, based on 20 reviews in the last 2 years. Over all time St Anthony's has 46 reviews.
Review from John B (Nephew of Resident) published on 24 March 2017
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Review from Sarah S (Daughter of Resident) published on 21 March 2017
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Review from Carol T (Wife of Resident) published on 28 February 2017
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Review from I L (Son of Resident) published on 8 December 2016
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Review from Robert K (Nephew of Resident) published on 8 December 2016
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Review from Walter C (Partner of Resident) published on 13 October 2015
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Reply from Beth Kahuri, Manager at St Anthony's
Our activities programme is under review and we are presently carrying out interviews and looking to employ an activities co-ordinator.
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The Review Score of 9.8 (9.795) out of 10 for St Anthony's is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.795 for St Anthony's is calculated as follows: ( (187 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 234 Ratings = 4.795
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Anthony's is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Jul 2017
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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