Auburn Mere

Woodlands, Oxhey Lane, Watford WD19 5RE
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10 46 Reviews
  • Auburn Mere, Watford
Auburn Mere is a thirty-seven capacity Watford care home, that is excellent for long-term residential care, while also offering respite and day care provision.

Together with comfortable living standards, residents of Auburn Mere enjoy a flexible itinerary, with many outings and activities organised for their enjoyment, though with privacy and dignity respected at all times.

Carers are well-qualified and dedicated to a consistent and satisfying service, being also experienced in taking care of the often complex needs of people with a form of dementia.

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Care Provided by Auburn Mere

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Trafalgar Healthcare Ltd
  • Person in charge
  • Sijin Jacob (Registered Manager)
  • Admission Criteria
    • Private funded,Local authority funded,NHS funded,property disregards arrangements
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (13)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Auburn Mere

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,700
    • Self-Funded Residential Dementia Care £1,300 – £1,700
    • RESPITE Self-Funded Residential Care £1,250 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,250

  • New Fees updated in November 2024
  • (these prices are only a guideline, please contact Auburn Mere to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is open at any time.


  • Parking

  • Plenty of car park spaces available


Auburn Mere Reviews (46)

Total of 46, showing 1-20
10

Auburn Mere has a Review Score of 10 (9.979) out of 10, based on 16 reviews in the last 2 years. Over all time Auburn Mere has 46 reviews.

Overall Experience

  • 44
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Review from Rosalyn N (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the team highly enough, it is so reassuring to know that Mum is so well cared for with compassion, respect and dignity and she is very happy. Beautiful gardens, excellent homemade food with lots of variety and the place is spotless. Nothing is too much trouble for the staff.

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Review from Suzannah L (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care and friendliness by all of the care home staff. It is a very safe environment to live in. Residents' health is looked after, especially as the care home staff are able to call on the doctors promptly, which is a huge reassurance for the relatives. The daily activities keep the residents
happily occupied and social with each other. A very lovely home.

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Review from Graham S (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Auburn Mere continues to provide outstanding care for my mother who is quickly approaching her 96th birthday.
She enjoys the twice daily 10:15hrs and 14:15hrs 'activities' arranged by the team and all staff feel more like family members rather than carers.
I visit most days and know to avoid these
two organised daily activity periods as my mother enjoys them all and the taking part aspect is very important to her.
The gardens and the lovingly cared for hanging baskets provide the impression of a close-family home rather than a residential care home.
I am delighted that my mother is in such good hands and thank all the staff for their love and kindness.

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Review from Bernadette T (Niece of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Christmas arrangements for my aunt were amazing. She is looked after with care and dignity and the staff always have her best interests at heart. A member of staff washed and styled her hair ready for the Christmas party which was even better than last year, the entertainment and the food prepared were
wonderful. Wishing all the staff a happy new year.

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Review from Lynda C (Daughter of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother moved into Auburn Mere, two months ago, after losing my father.
I can not recommend them highly enough, words can not do justice as to how wonderful they have been with Mum. Every single staff member is so incredibly caring and takes time out of their busy days to keep all residents
happy.
Their activities are brilliant, always twice a day, which has been a great way for Mum to make new friends and keep her busy.
Mum tells everyone that she can't believe how lucky she's been to get a room at Auburn Mere. I didn't think I'd ever see Mum happy again, as they'd been married for 68 years, but she is genuinely content and that is due to the wonderful support she is getting.
Thank you from the bottom of my heart.

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Review from Peter C (Son of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been lovingly cared for and treated with the utmost respect and empathy from the moment she arrived 2.5 years ago. She cannot speak highly enough of the staff and the facilities, and of how content she is in Auburn Mere. She enthuses particularly about the catering, the views from her bedroom
and the beautifully kept gardens and grounds. Mum is not able to take part in many of the activities but she appreciates the joyful atmosphere. The staff speak of Mum with personal insight; it's clear that they relate to her as a friend, not a client. The senior staff keep us promptly and well informed of changes in Mum's health, and always make us welcome when we visit. The monthly newsletters keep us up-to-date with the range of activities and the comings and goings and portray what we see we visit: a happy and well-cared-for community. The senior staff's management of outbreaks of Covid, and their communication with families in those difficult times, have been exemplary.

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Review from Sharon H (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is living with dementia and can be quite challenging to support. The care they give to her is wonderful, they get to understand the residents and what additional help they need. My mum is well looked after, enjoys the food (she was and still is, very fussy) and is kept clean and safe. What
more could I ask for?

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Review from Justine G (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very caring and they organise activities for the residents most days of the week. The management is always available to sort out any queries or provide information. Mum has settled in very well and enjoys being at the home. The food is very good and is prepared on the premises. The
rooms are comfortable and cosy and the whole building is well-kept and brightly decorated.

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Review from Susan S (Niece of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find the staff very welcoming and know me by my Christian name which is nice. The care home is inviting and has a happy environment. It is clean and the residents have nice fresh bedding and room facilities. Nothing is too much and I am never afraid to ask. The gardens are lovely and always
look so pretty. The patience of the staff is incredible and they do give time to all the residents.
I have recommended Auburn Mere to many people.

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Review from Brenda G (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has lived at Auburn Mere since June 2022. She is now 94 and decided to become a resident when her mobility decreased and she realised that she could no longer live alone. She chose Auburn Mere because she used to visit her best friend who was a happy resident there and it always had a lovely
atmosphere. Mum was very independent so it was difficult for her to make the decision but she settled very quickly and 18 months later, she is happy and content. The staff (many of whom have been there for years) are lovely and because it is quite a small home it feels very personal and like a big family. Family and friends are welcome to visit at any time and we have come to know many of the carers and other residents. We are so grateful that Mum is there and we don’t have to worry about her care.

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Review from Clive C (Son of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well cared for.
A lot of activities within the Care Home including a lovely Fireworks & Entertainment evening.
Familes & Friends were invited and made welcome and the residents all seemed to be enjoying the event. Mum very much enjoyed it!

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Review from Martin M (Son of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and attention given to Mum. A lovely home with helpful committed staff. Mum is very content there. Plenty of activities, bright spacious communal areas. Very welcoming and great communication with staff and management.

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Review from Celia S (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind, caring and smiling and make a point of addressing residents by name around the home, and of quickly reassuring them when they are anxious or upset. It is lovely for the residents that familiar staff cover nights and weekends.
There is a good range of activities run by a very experienced
and kind activities leader Monday to Friday. Knitting Club is a particularly popular and relaxing/ therapeutic activity which is enjoyed by several of the residents. A recently appointed weekend activities leader is a lovely new addition to the staff.
The atmosphere around the home is calm and pleasant and the bedrooms and communal areas are kept very clean and tidy.
The residents look forward to their meals which are served in an attractive dining room.
Many of the staff have worked at the home for many years which builds a sense of confidence in the residents and their families.

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Review from John M (Son of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Auburn Mere.
Having placed my mum there a few weeks ago we already see a transformation in her having lived alone for 15 years.
She is enjoying the company and attention along with her every need being attended to.
Score. 100%.

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Review from Julia M (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed to go into residential care unexpectedly in April of this year due to Alzheimer's progression. We were all scared of the outcome of this but need not have been. My mother was at ease in Auburn Mere immediately and in fact, her health improved by her having 24-hour care.
The staff at
Auburn Mere are second to none, I cannot fault their compassion care and commitment to my mother's needs.

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Review from Diane R (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Auburn Mere for 3 years. She is well looked after, the staff are very kind and are considerate of all her needs and they organise many activities throughout the year to stimulate the residents. It is a relatively small care home which makes it feel more cosy and family orientated.
I
have peace of mind knowing she is safe, warm, well-fed with nutritious meals and has visitors and people to talk to every day. All of which she was unable to have when living on her own, many miles from me.

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Review from Kath S (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Auburn Mere for over a year now and loves it. She said "I want to be looked after"; and she certainly is. The staff are caring and professional, the food is second to none, and the gardens are lovingly kept. When Mum needed hospital treatment the staff were really good,
taking her in and sitting with her, making sure she went in (and came home) with her glasses, hearing aid and toiletries. I would definitely recommend Auburn Mere to anyone needing residential care.

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Review from Miriam S (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum receives excellent care at Auburn Mere and refers to everyone there as her friends. I like the fact that when I arrive at the home to visit Mum, staff immediately let me know how she's doing that day and where I can find her. All the carers are exceptionally kind and always provide whatever
help or encouragement Mum needs. If Mum needs to see a GP, staff make arrangements promptly and are good at keeping us informed.
Mum's room is kept clean and tidy too. There is a happy atmosphere at Auburn Mere which enhances everyone's wellbeing.

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Review from C P (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father initially attended weekly activity days at Auburn Mere. The staff always made him feel so welcome that he gradually came around to the idea of moving in. He has now been a resident since last August. He has been made to feel very much at home and he is really well cared for. Dad enjoys the
food and the kitchen are always happy to make alternative meals for him. We have been able to make his room homely with photos and furniture etc from home. Dad truly thinks all the staff are amazing. He is not one to join in all the activities but he is always encouraged to do so, or if in his room he is always checked on that he is ok. Since he has been a resident, the home has organised a Summer BBQ, Bonfire Night and Christmas Party, all of which relatives have been invited to. We visit regularly and are always made to feel so welcome, nothing is too much trouble for the staff. I would have no hesitation recommending Auburn Mere to anyone looking for a care home for their family.

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Review from Annie R (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Auburn Mere for four years, having decided to move there permanently because she so enjoyed the daycare she received there. She is now very frail and not able to do much, but the staff are endlessly patient and creative in including her in Auburn Mere's life. It's quite moving
to see how Auburn Mere has found new things for her to enjoy. She loves arts and crafts, relishes the fabulous food, and flourishes in the loving care she receives. As much as a setting like this can be, it really is a home-from-home.

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Current Review Score: 10.0 (9.979)

Overview of Review Score

The Review Score of 10 (9.979) out of 10 for Auburn Mere is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Auburn Mere is calculated as follows: ( (186 Excellents x 5) + (4 Goods x 4) ) ÷ 190 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Auburn Mere is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 11 Mar 2025

Residential Care-Self funding


Awards / Recognitions (1)

The Hertfordshire Care Awards 2020

Recipient: Auburn Mere

Date: Tuesday 01 Dec 2020 More details

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Frequently Asked Questions about Auburn Mere

What types of Care is Auburn Mere registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Auburn Mere provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Auburn Mere have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Auburn Mere?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Auburn Mere to the centre of Watford?

1.5 mile(s) as the crow flies, distance by road may be significantly further.