Beau Sejour Care Services

12/14 Castle Road, St Albans AL1 5DL
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4 Reviews
  • Beau Sejour Care Services, St Albans
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Care Provided by Beau Sejour Care Services

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 10 Service Users
  • Primary Care Categories
  • Learning Disability
  • Younger Adults
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Mr & Mrs B D Rutnah
  • Person in charge
  • Janeeta Rutnah (Owner/Manager)
  • Admission Criteria
    • 21-65 Yrs
    • Ages from 25 to 65
  • Room Information
    • Single Rooms (10)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
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Beau Sejour Care Services Reviews (4)

Over all time Beau Sejour Care Services has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
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4

Review from Derek P (Stepfather of Resident) published on 30 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the main positive things about Beau Sejour Care Services is the peace of mind in knowing that you can rest assured of the excellent quality of care that is given. The fact that you can just drop in without prior notice and always seeing the excellent cleanliness and staff that are always welcoming
and friendly shows that there is nothing to hide. With so many negative stories about care homes in general in the media over the years, you will have the peace of mind of having none of those worries or concerns about Beau Sejour. This was apparent to us from the first visit years ago and our opinion of this hasn't changed. If you're in the process of looking into care homes, Beau Sejour will stand out to you for all the right reasons and the management always encourage comments and dialogue. Another point worth mentioning is that you will find that Beau Sejour is run as a true home, not a soulless institution, making it a real care "home".

Reply from Nish Rutnah, Director at Beau Sejour Care Services

Dear Derek. Thank you for taking the time to review us and for your kind words. We look forward to seeing you soon.


Best regards,


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Review from Jane B (Aunt of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beau Sejour is just the most fabulous care home. I could not wish for a better place for my nephew to live. My nephew is treated as part of the family and I always receive a very warm welcome when I visit. The service users are treated with dignity and respect by kind, caring and considerate staff.
The management team is always ‘on top’ of things and are very approachable and knowledgeable. The home is always clean and tidy and the food is amazing. Every effort is made to ensure the comfort and security of the service users is paramount at all times. I cannot thank Beau Sejour enough for the fantastic care they have given my nephew over the years, I do not know what we would do without them!

Reply from Janeeta Rutnah, Owner/Manager at Beau Sejour Care Services

Dear Jane, Thank you so much for your kind words. It is our pleasure to care for your nephew! We always appreciate the support and feedback we receive from you and the family over the years.


Our best regards, Nish


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Review from David H (Brother of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the brother of a service user and I am writing this review to let you know that you could not find a more caring and loving home as Beau Sejour. All staff and management are committed to giving 100% care. My brother spent seven years there but sadly passed away in January 2019, he could not have
been happier and I have to thank all staff and management for the excellent care he was given even though in his last few years he needed a lot more care. I was always welcomed with tea/coffee no matter what time of day it was. All staff gave my brother the utmost dignity in all aspects of his care. All staff are very well trained and very friendly, they became my friends.

Reply from Janeeta Rutnah, Owner/Manager at Beau Sejour Care Services

Dear David, thank you for your kind words. It has been our pleasure to care for him. Please do keep in contact and feel free to pop in.


Our best regards,


The manager and the team at Beau Sejour


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Review from Lily (Niece of Resident) published on 11 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to put into words just how amazing Beau Sejour is, we would never refer to it as a care home but as part of our family. We are so thankful to have come across Beau Sejour because we couldn't have asked for my auntie to have spent 14 years of her life anywhere better, and we often wonder
how different our lives would have been without the care and support provided.


We always receive the warmest of welcomes and always looked forward to visiting. Beau Sejour is very well run and the staff are very caring and thoughtful. It is also clear to see how dedicated they are to their jobs and how devoted they are at meeting the individual care needs of each and every service user. Service users always seem happy at Beau Sejour and I think this is partly due to the calm and homely (yet professional) environment.


As a health and social care student, I can honestly say Beau Sejour is one of the best care settings - and if I was a service user there, I'd be content to be in their care!


Reply from Sheila Rutnah-Bridge, Deputy Manager at Beau Sejour Care Services

To Lily,


Thank you so much for the review you posted.
It was mine and the team's pleasure to support your auntie over the past 14 years.


We came to see you all as an extended family to Beau Sejour. We could see the joy that you brought not only to your aunty but to the other service users in our care when you visited.
With our best regards - Sheila and the team at Beau Sejour


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Beau Sejour Care Services

What types of Care is Beau Sejour Care Services registered for?

Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beau Sejour Care Services provide?

Own GP if required is an additional type of care provided.

How many Rooms does Beau Sejour Care Services have?

There are 10 Single Rooms.

What are the Facilities & Services at Beau Sejour Care Services?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Beau Sejour Care Services to the centre of St Albans?

1.2 mile(s) as the crow flies, distance by road may be significantly further.