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Opening visiting hours
Belmont View has a Review Score of 8.8 (8.839) out of 10, based on 6 reviews in the last 2 years. Over all time Belmont View has 35 reviews.
Review from Alison M (Daughter of Resident) published on 4 February 2025
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Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.
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Review from Jan C (Daughter of Resident) published on 25 October 2024
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Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
Your words mean everything to us! Providing compassionate care and personalised attention to each of our residents is at the core of what we do.
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Review from Gill W (Wife of Resident) published on 16 September 2024
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Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
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Review from Lesley B (Daughter of Resident) published on 5 June 2024
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Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.
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Review from S B (Son of Resident) published on 15 May 2024
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Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
Thank you for taking the time to share your positive experience with us! Our team is passionate about making a difference in the lives of our residents.
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Review from Michelle G (Daughter of Resident) published on 7 July 2023
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Reply from Deborah Yadev, Marketing Manager at Belmont View
Thank you for your comment. We always strive to give our residents the best care. Wishing you and all the family the best from the team at Belmont View.
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Review from Mark M (Son of Resident) published on 10 January 2023
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Review from Peter B (Husband of Resident) published on 28 July 2022
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Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for sending us a review, our team continues to extend care and respect to all of our amazing residents. Have a lovely day!
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Review from Sandra H (Daughter of Resident) published on 17 June 2022
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Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for taking the time to write this review. We try our best every day to offer as much support and care to our amazing residents as we can. These kind words mean everything to us, and do have a lovely day!
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Review from S K (Daughter of Resident) published on 5 May 2022
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Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for the review. It really has been a difficult period, there were so many things we usually provided that we could not, like most other care providers we were tied to the changing guidelines and regulations. Hopefully, as things change we can offer more services and be able to make more residents stay with us enjoyable. Have a lovely day!
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Review from C H (Daughter of Resident) published on 17 April 2022
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Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for taking the time to send us a review. At Belmont view, we try our best every day to ensure our residents have the highest standard in most areas. The activities are person-centred and meals are prepared on-site by our Chef. We are happy to hear your mother enjoys her new home. If there is anything we can assist with let us know. Have a lovely day!
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Review from V V (Daughter of Resident) published on 8 April 2022
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Reply from Victoria Cookson, Marketing Coordinator at Belmont View
Thank you for taking the time to send us this review. We are happy to hear that your mother is enjoying her stay with us and that you feel she is in safe hands with the staff at Belmont View. Have a lovely day!
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Review from C B (Sister of Resident) published on 6 April 2022
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Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day and thank you for the honest review. We were faced with similar staffing conditions as other care providers during the height of the pandemic. This has improved and we are now at full staffing levels in relation to the number of residents. Our home is a lovely home and we continue to be on hand to accept any suggestions. Have a lovely day!
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Review from K B (Resident) published on 6 June 2021
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Reply from Deborah Yadev, Interim Marketing Manager at Belmont View
Good day and thank you for taking the time to send us a lovely review of our home, Belmont.
We try our best every day to treat our residents with the love and respect they deserve.
Our chefs take extra time to ensure all of our residents receive the right nutrition in every meal served and these comments will be extended to the team. Thank you and have a lovely day!
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Review from L F (Daughter of Resident) published on 19 May 2021
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Reply from Deborah Yadev, Interim Marketing Manager at Belmont View
Good day, and thank you for the review, we too are relieved that visiting has commenced in a safe way. We look forward to welcoming you and your family to our home soon. Have a lovely day!
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Review from K H (Daughter of Resident) published on 19 May 2021
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Reply from Deborah Yadev, Interim Marketing Manager at Belmont View
Good day, and thank you for taking the time to write a review of our home. As you would appreciate every day there is the possibility of new guidelines that need to be followed by care homes. We try our best to ensure families are able to interact with their loved ones but this is not always as easy as it should be. There are many protocols to follow for the safety and well-being of everyone. Please continue to bear with us and feel free to contact the home manager directly for clarity on any issues. Have a lovely day and hopefully we can better bridge the gap of visiting soon.
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Review from Sally H (Niece of Resident) published on 15 September 2020
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Review from Tony D (Husband of Resident) published on 12 March 2020
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Reply from Tilly Leitao, Customer & Sales Co-ordinator at Belmont View
Thank you for this kind review. We are very pleased to hear you and your wife enjoy the events at Belmont View. It’s an opportunity for our trained chefs to delight our residents with their wonderful culinary skills. We look forward to you joining us at our next event.
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Review from Tony K (Husband of Resident) published on 12 March 2020
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Reply from Tilly Leitao, Customer & Sales Co-ordinator at Belmont View
Thank you for this kind feedback and your appreciation of the efforts made by the staff at Belmont View. We love making these events very special so that families and their loved ones residing in our homes, can really relax and enjoy themselves with great company and delicious cuisine.
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Review from B P (Wife of Resident) published on 12 March 2020
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Reply from Tilly Leitao, Customer & Sales Co-ordinator at Belmont View
Thank you for your kind review. It’s lovely to hear that the Valentine's Day Party was such a resounding success due to the sterling efforts of our staff at Belmont View. We are so pleased to hear how much you enjoyed it and we look forward to your company again soon.
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The Review Score of 8.8 (8.839) out of 10 for Belmont View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.886 for Belmont View is calculated as follows: ( (63 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.886
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.953 Points relating to the number of positive Reviews for Belmont View is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 6 Positive Reviews ÷ 17 = 0.353
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 May 2019
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Job Title: Registered Home Manager
Joined: 2013
Sharon Howe started her career in the care sector over 20 years ago and progressed to management level whilst at Belmont View residential home, where part of her responsibilities was to manage an effective respite unit and day care centre. Sharon then went on to manage two other Homes within the organisation before returning to be the Home Manager of Belmont View in January 2013.
Job Title: Deputy Home Manager
As Deputy Manager, I ensure the best quality person-centred care is delivered to all our residents. I am passionate about the Rhythms of Life ethos and promoting this within the home.
Job Title: Deputy Home Manager
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
Job Title: Chef Manager
I enjoy being able to provide an enjoyable. Quality food experience for the residents.
Job Title: Administrator
I enjoy my work mostly because of the variety I find in it, but also because it gives me a chance to keep things organised and to meet and interact with people.
Job Title: Housekeeping Manager
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident's dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to creates a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Job Title: Receptionist
I enjoy my role as a receptionist because no two days are the same. It is a people-focused job which allows me to have a lot of contact with residents and their families. I am often the first point of contact for the care home, which enables me to make a great impression from the get go. I am always busy, often multitasking, and I enjoy my job as I provide support for the admin team as well as to residents, families and colleagues.