Review from Paul C (Son-in-law of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience

A safe caring environment in which clients are given the opportunity to take part in varied activities. Staff are professional and smart, meals are well presented and nourishing. The home has a light fresh approach. The leadership strive to use the best of breaking edge technology. Most of all they

make everyone feel valued.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Paul, many thanks for your comments. It is very pleasing to hear about your experience of our Home, and thank you for the contribution you and the family all make. It has been our pleasure caring for your Mother-in-Law who is an integral part of our family. Many thanks, Mihir Shah.

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Review from Christine D (Daughter of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience

Care appears to be appropriate for my mother.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Christine. Many thanks for your comments. We are pleased that you are happy with the care your Mother is receiving. Please do let us know if you have any other questions or comments which we would be happy to address.

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Review from M R (Husband of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience

I have found the staff to be extremely helpful and considerate. With their support, my wife's acute depression has been largely alleviated and her outgoing personality has returned.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Michael. Many thanks for your comments. We are delighted to hear of the high-quality care and support your wife has been receiving at Burleigh and how she has settled and improved while she has been at the Home. It is our pleasure caring for her, and thank you too for the support you offer her. Regards, Mihir.

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Review from J G (Niece of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience

Since my aunt went into Burleigh House Residential Home (Jan 2018), she has settled in extraordinarily well. She is happy, well fed, comfortable and safe and as a family could not have wished for a better place for her to be cared for. Well done to all concerned - thank you.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear J G, many thanks for your kind comments. We are delighted that you are very pleased with how your Aunt has settled in at Burleigh. In particular, we are delighted to hear of the good care she is receiving, it's been our pleasure having her at Burleigh. Regards, Mihir Shah.

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Review from J C (Granddaughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience

Friendly, lovely atmosphere. All the carers generally care about all the residents having peace of mind, knowing your loved one is being well cared for. I would recommend this care home to everyone.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear J C, Thank you for your kind words. We are delighted to know that not only are you pleased with the care your Grand Mother is receiving, but also that you are very happy with our Home as a whole. We hope to continue this high level of quality service. Regards, Mihir.

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Review from J R (Daughter-in-law of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience

Every time I visit my mother-in-law she is always happy and says to me she wants to stay here. The staff are very friendly and always have a smile on their face. My mother-in-law is an Indian lady, and she speaks limited English and staff do understand her when she is asking for things. Her room is

always clean and smart. The care she's getting is amazing. The food is good as they are providing her with Indian food.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear JR, many thanks for your comments. We are delighted that your Mother-in-Law has settled in well at Burleigh and that you are happy with the care she is receiving. She is a lovely lady and it is our pleasure caring fro her. Regards, Mihir.

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Review from Michelle C (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience

My dad didn't want to be in a care home but thought all the staff at Burleigh were brilliant.
He regularly told family and friends that if they were unwell, he would definitely recommend they go to stay at Burleigh!
Everyone is helpful, kind and considerate and we are comforted to know that dad is

safe and well fed at Burleigh.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Michelle. Thank you for your comments. We were very pleased to assist your Father for the emergency period required. It was a delight to have him reside at Burleigh and please do let us know if we can assist again in the future. Regards.

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Review from Denis S (Regular Volunteer) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience

My impressions of Burleigh House is one of a caring home, the residents are well looked after.
The staff are friendly and very open to my visits.
My overall view is a place of love and care.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Denis. Many thanks for finding the time in your busy schedule to submit your comments about Burleigh. Our residents truly value your visits to our Home. Thank you for contributing to the family environment within Burleigh. Regards, Mihir.

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Review from Adrian K (Son of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience

As my mother's condition has steadily deteriorated the care home have continually adapted her care to meet her needs. She is always treated with great dignity and care. The home always contact me if there is any change in her condition and are very consultative.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Adrian, Many thanks for your review, your views are always appreciated and its pleasing to see you are very happy with the care your Mother is receiving. Please do let me know if i can be of any further assistance. Regards.

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Review from Robert C (Son of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience

Burleigh House is always friendly and welcoming. Carers are very conscientious and thoughtful.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Dear Robert, many thanks for your kind review, we greatly appreciate your views. It has been our pleasure for caring for your Mother over the past 3 years. Please do let me know if you have any other comments. Regards.

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Review from Debbie W (Daughter of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience

This is an excellent care home. Management and day staff are fantastic, so caring, Dad loves staying here. He said, 'I like coming back to your house and spending the day with you but, I also love going home - it's a lovely place'. Enough said!

Reply from Mihir Shah, Director at Burleigh House Residential Home

Thank you, Debbie, for your recent review. We are extremely pleased to see that you are very happy with the care Dad is receiving - it's wonderful having him at Burleigh House. Regards, Mihir.

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Review from John D (Husband of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience

Competent staff, kind, patient and caring throughout.
Very cheerful attitude.
Burleigh House is kept spotlessly clean.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Thank you, John, for your kind words. We are so happy that your wife has settled in so well following her initial respite stay with us. Many thanks again, Mihir Shah.

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Review from Jude S (Daughter of Resident) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience

Absolutely fantastic place with wonderful, caring staff. We were so worried when we couldn't care for dad at home any longer but Burleigh House is great. They make all the family feel at home. I really like it, that we can visit at any time, so we can see the home as it really is.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Many thanks for your comments. Its been a pleasure caring for your Father and having the support of such a loving family.

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Review from Lisa C (Daughter of Resident) published on 12 December 2016
Submitted via Website • Report

Overall Experience

My mother moved here in August 2016 and has settled very well. The staff are wonderful and very skilled. I am a previous carer and the standards of the home would be what I would look for if looking for job vacancies. Nothing is too much trouble and they always contact you if they are worried or if

something occurs with my mum. The food is lovely and the chefs give the residents a choice. I have started to attend residents/ family meeting which is really well run as they give you every detail of what is happening in the home. They run activities every day and sometimes take the residents out on trips. I could not have found a better place for my mum.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Many thanks for your kind words.
We are delighted that your Mother has settled in well and you are happy with the standard of care she is receiving.
Many thanks
Mihir Shah
(Director)

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Review from Andrew T (Son of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience

I am of the opinion that this home delivers over and above the required levels whilst it is fair to say that my father does not "enjoy" being there he knows that he is in the best possible place with the 24-hour care etc.

Reply from Mihir Shah, Director at Burleigh House Residential Home

Many thanks for your kind words, Andrew. We are delighted that your father has settled in well and that we are able to meet his needs. Regards, Mihir.

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Burleigh House Residential Home

Care Provided by Burleigh House Residential Home

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Funding & Fees Guide for Burleigh House Residential Home

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