Fosse House

Quantum Care Ltd, Ermine Close, St Albans AL3 4LA
Submit a Review
7.6 47 Reviews
  • Fosse House, St Albans
Fosse House is located in St Albans, a short distance from Verulamium Park, St Albans Abbey and the nearby city centre. The home is ideally situated for nearby bus routes and local main roads and motorways.

Purpose-built, Fosse House provides residential and dementia care, as well as respite and short-stay breaks for those in need. Fosse House also includes a Q Club day care centre for people living in the local community who are looking for some support while remaining independent.

Fosse House features a variety of communal areas, including cosy corners, inviting lounges, dining rooms and more. The beautifully landscaped gardens include a number of patios and seating areas along various walkways and is the perfect place to relax during the warmer months.

All of the bedrooms within the home are fully furnished with en-suite facilities while the rooms in the home's extension also include a shower. Each bedroom benefits from wi-fi connectivity, a nurse call system as well as a television.

Fosse House has a designated activities worker who plans a range of activities and events for residents to enjoy, including arts and crafts, light exercise, entertainment, days out and much more so there's always something to get involved in.

Show Fosse House on the Map

Care Provided by Fosse House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kelly Krellin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (81)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Fosse House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,391

  • Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


    We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
  • (these prices are only a guideline, please contact Fosse House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting hours


  • Parking

  • On-site parking available


Fosse House Reviews (47)

Total of 47, showing 41-47
7.6

Fosse House has a Review Score of 7.6 (7.648) out of 10, based on 4 reviews in the last 2 years. Over all time Fosse House has 47 reviews.

Overall Experience

  • 37
  • 9
  • 1
  • 0
  • 0

Date Published

47
1
1
4
43

Review from Jo D (Regular Volunteer) published on 3 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have volunteered with my children at Fosse House and I am always amazed at the care provided by each and every staff member. Every single resident is made to feel important and like an individual. Very special to watch.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Daughter of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fosse House has been a godsend!
Dad was admitted six months ago after a life threatening illness and with severe dementia and profound deafness.
We could not have managed without the brilliant staff and facilities at Fosse House.
Everyone who works there is an angel.
Dad is thriving, despite his
mental state deteriorating.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Becky P (Regular Volunteer) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly atmosphere, where it's clear the welfare and happiness of the residents is the main priority for the staff.
A very clean and homely environment, with plenty of fun and interesting activities for everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ivor O (Husband of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very confident that my wife is being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosie H (Wife of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fosse House Q Club was marvellous caring for my husband who had bad dementia. The management was efficient, letting me know if there were any problems. They all took care of me!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David G (Husband of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every member of staff is very approachable and friendly from the management to carers. My wife's quality of care is of the highest standard and any minor issues I have, have been dealt with very understandingly. The quality of food and presentation is of a reasonable standard and my wife's dietary needs
are met. There are activities during the day to relieve boredom ie. books magazines, puzzles, soft toys, TV, DVD's and the carers interact with the residents during the day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Daughter of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides a safe, supportive and caring environment. Our mother has settled in well and is happy, as are all the staff who work here. They treat residents with respect and as individuals, enabling them to flourish in an otherwise challenging world that dementia inevitably brings.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.6 (7.648)

Overview of Review Score

The Review Score of 7.6 (7.648) out of 10 for Fosse House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.213 for Fosse House is calculated as follows: ( (24 Excellents x 5) + (12 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 47 Ratings = 4.213

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.435 Points relating to the number of positive Reviews for Fosse House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 3 Positive Reviews ÷ 16.2 = 0.185

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Kelly

Kelly Krellin

Job Title: Home Manager

I am the Home Manager and I oversee the running of the home, ensuring the residents’ needs are met and maintained to the highest standard.


I have over 14 years of experience in care.  I am a very organised and approachable individual and always give 100% in everything that I do. I am dedicated, friendly and understanding.


My qualifications include NVQ Level 2 and 3 in Health and Social Care, Accredited Medication, Reach Development Programme and A1 Assessor.


I enjoy making our residents' lives happy and comfortable, I like to know that I have made a positive difference to people’s lives.


Paul

Paul Purdelea

Job Title: Deputy Home Manager

Joined: 2024

With over ten years of experience in the care sector, I have been a dedicated member of the team at Fosse House for the past eight years, currently serving as Deputy Manager. My role involves overseeing care plans, medication management, and daily operations to ensure residents receive high-quality, person-centred care. I work closely with staff, residents, and families to maintain a supportive and compassionate environment, ensuring the well-being of everyone in our care. Committed to continuous improvement, I lead by example, fostering teamwork and adapting to challenges to enhance service delivery and staff development.


No image found

Desi Petrova

Job Title: Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.


No image found

Mark Flanagan

Job Title: Chef Manager

As the Chef Manager, I organise all aspects of the catering operation, providing a safe, nutritious, quality service to our residents using freshly produced food.


I lead our kitchen team to provide a good variety of food to the highest standards, using the best hygiene practices.


I interact with the residents on a regular basis to help create a warm and friendly atmosphere and gather feedback on their dining experiences.


Using my 19 years of culinary experience and the feedback received, I create menus to suit the residents tastes and needs, ensuring that meal times are one of the highlights of their days.