Greenhill Care Home

Waggon Road, Barnet EN4 0PH
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9.8 92 Reviews
  • Greenhill Care Home, Barnet
Greenhill is a well established home within the community of Barnet and Potters Bar and is set in seven acres of beautiful mature grounds close to the exclusive Hadley Wood area. Greenhill was formerly a magnificent country house and family home to the "Oppermans" who resided here until the 1940s. Greenhill opened in 1989 and has been tastefully refurbished, extended and equipped to provide outstanding levels of care to the elderly.

Greenhill has a total of 67 rooms and residents have a choice of single, single en-suite, or companion bedrooms, all of which may be personalised and offer beautiful parkland views.

Greenhill offers residents a choice of lounges and dining areas including an exquisite oak panelled dining room, together with a sunny garden conservatory. The beautifully manicured gardens at Greenhill, with their landmark 200 year old cedar tree, offer outstanding views of the parkland and fields. The gardens are a safe environment, with easy access pathways and a garden log cabin and greenhouse for outdoor activities.

They market their home with a choice of dining rooms which allows residents with similar needs to dine together.

Greenhill offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment. Care is provided by fully trained staff, 98% of whom are NVQ trained.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by Greenhill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Veronica Avwenake (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (65)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Greenhill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Greenhill Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Greenhill Care Home Reviews (92)

Total of 92, showing 1-20
9.8

Greenhill Care Home has a Review Score of 9.8 (9.778) out of 10, based on 13 reviews in the last 2 years. Over all time Greenhill Care Home has 92 reviews.

Overall Experience

  • 80
  • 12
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Date Published

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Review from D C (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Greenhill for the last few months of his life. His dementia was very advanced by that time - he was able to enjoy only the present moment. At Greenhill, the present moment includes beautiful gardens, with ancient oaks, cheerful marigold flowers and thoughtfully designed pathways and
seating to make it all accessible to someone with limited mobility. Being able to be in nature - surrounded by beauty and held by Mother Earth - was a true gift. The garden tearoom is carefully and beautifully tended - the tables are set with linen tablecloths and vintage china tea cups and there are baskets of books and knitting yarn, so it feels homely - like visiting a lovely old tearoom. I was deeply touched by the warmth, respect and sincere care I felt from the manager - I honour her loving heart. We stayed by my father's side in his final days - I witnessed so much genuine care and goodwill, day and night. We were all looked after with empathy and compassion. My heartfelt gratitude.

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Review from Nikki L (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the staff enough for the care and support we have had for Mum and us. They have been amazing, Mum loved being part of the Greenhill Care Home family. The care, support and love given to us in the last 48 hours of Mum's life made her passing so much easier. I highly recommend Greenhill
to any family needing more help and support with a parent.

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Review from Liz C (Wife of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my husband into Greenhill Care Home when I could no longer care for him at home due to late-stage dementia. He enjoyed the gardens and lovely tearoom during the summer months. He was treated with kindness, patience and genuine care by all staff members throughout his time there. The family were
equally well supported and cared for during his final days when we stayed with him 24 hours a day. It genuinely felt like "Home" - What more can you ask? Our grateful thanks go to all staff members - The excellent manager who leads by example, the loyal and caring staff who showed concern and care beyond all expectations and not forgetting the unseen "backroom" staff - cleaners, gardeners, cooks (Those homemade cakes are definitely 5* ). Together they have created a true home.
I am very happy to recommend it to all.

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Review from Nicola H (Niece of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was deputy for my aunt's affairs and unfortunately, she was not coping.
She was neglecting herself and they were concerned about her behaviour and appearance.
Eventually, she was placed under DOLS (Deprivation of Liberty Safeguards) order and Greenhill was a temporary placement
However, the care
and sensitivity of the staff was amazing.
The social worker depressingly pointed out when she was admitted that she would probably not engage with any social activities.
But she did and would join in with singing and dancing and card games with the staff.
My aunt was a difficult woman and very demanding.
But they seemed to have this unbounded patience and kindness.
She was now clean, well-dressed
We never moved her even though the location was impractical for us, because of their level of care.
She passed on the 31st of July, I will never forget their care and kindness.
The last time we saw her we took her out by wheelchair to the beautiful gardens and she bathed in the sunshine.

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Review from K C (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with kindness and compassion from the minute he came to Greenhill Care Home. He was welcomed into a community where he could relax. He and we (his children) were secure in the knowledge that he was well cared for, liked and celebrated for who he was, and as he was with his dementia.
His carers always treated him with dignity and respect. We were supported spiritually and practically in his final days. We were encouraged to hold him, reminisce, play and sing to him his favourite music. He died peacefully surrounded by those who loved him. We now have special memories for which we will be eternally grateful.

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Review from Anne B (Daughter of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was moved to Greenhill in Sept 2023, and from the first day to the last, was treated as "one of the family." He was always clean, tidy and above all happy.
We were able to move small items of furniture and personal belongings into his room, which made it feel comfortable and familiar.
The
care home grounds are fantastic. This meant regular walks easy and stimulating. Staff were excellent, with strong management.

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Review from S W (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a short time in Greenhill Care Home, but I felt that the staff were very welcoming and caring. My mother was treated with respect and the staff were encouraging her to walk and eat when she was struggling and didn't eat properly. Mum was monitored carefully and I was kept updated on
her health and wellbeing.
She had a lovely clean room and the whole care home was clean and well-cared for. Staff made a great effort to make sure that Mum was always in her own clothes and laundry didn't get mixed up, this attention to detail was much appreciated by the family. I was touched when the manager attended Mum's funeral, I thought that was so kind.

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Review from M T (Wife of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, my husband was only in Greenhill for three weeks. The support they gave to me and my husband on his admittance was excellent. They kept me informed of how he was settling in, and all the staff were very supportive of his needs, and I could visit at any time (within reason). In the latter
stage of his life, the care was second to none and they cared for him with dignity and empathy.

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Review from Sally D (Daughter-in-law of Resident) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is there and she is so happy. The staff can't do enough for them and when we visit we always get a cup of tea. The grounds are beautiful and the rooms are lovely, always clean I would recommend it. Had a Christmas party which I went to and enjoyed put on a good spread of food for all
the residents and the families. Great place.

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Review from Anne F (Respite Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My second respite stay at Greenhill. Brilliant staff and management. Nothing is too much trouble, very caring, professional and always cheerful. Food is varied and good, grounds are fantastic. Thanks for a great stay. Best staff ever!

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Review from Christine D (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were very happy with the care we received for my Dad whilst at Greenhill. The carers were all amazing and looked after my dad so well. My special thanks to the lady (who he loved especially) and to the man he liked. My only criticism was I would have liked to be kept informed of doctors' visits
- what happened and told when the doctor was seeing Dad - so I could choose to be present if I wanted to and given feedback at least afterwards.

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Review from P O (Respite Resident) assisted by family/friend published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my respite three week stay, staff were excellent in all ways. Friendly, caring and attentive but not pushy and treated all residents (many with differing abilities) with respect and kindness. They made the home as near a 'home' as possible. Quality and choice of food was good. Lovely grounds
and gardens with lots of seating. Facilities were good, although an additional lift would be useful. Staff were professional and organised and the home is well managed. I have no complaints and thank everyone who made my stay there safe, pleasant and comfortable.

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Review from Robert M (Son of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who recently passed away, was a resident for 30 months, and during that period, the care she received was excellent. The management and staff were both caring and efficient and treated her with respect. I would have no doubt about recommending the home to anyone who asks.

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Review from Julie K (Daughter of Resident) published on 7 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would thoroughly recommend Greenhill Care Home for your loved one. In Mum's time at Greenhill (four and a half years), she was treated with the utmost respect. Although she suffered from severe dementia and was unable to speak, we could always tell that she was happy there. We cannot thank enough
the wonderful staff and team for their care and dedication.

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Review from Celeste K (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted to the home with dementia four years ago. She settled in very quickly with the help and support of your lovely staff, many of whom have been there for years. Pre-Covid, Mum was very active and enjoyed the activities, especially those of a musical nature. In the last year, Mum has become
physically frail and was increasingly dependent on the staff to look after her. They were always kind and Mum loved them and personal care was good and administered with good humour. As a family, we are very happy with the home. In Mum's last few days, we were there at her bedside constantly, day and night. The staff were kindness itself to us. They kept us 'fed and watered' and comforted us when Mum sadly passed away. It only reinforced our opinion that Greenhill Care Home was the right choice for our lovely mum in 2018/

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Review from Sue L (Daughter of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Greenhill in April 2019 and has just passed away there after nearly four years. Greenhill is a wonderful home and I cannot fault it. Even through the pandemic, they did a fantastic job. Mum was always treated with dignity and care. A lot of care was taken to understand Mum's history and
family. All the staff are amazing and we couldn't have been happier with her care.
A big thank you to all the staff at Greenhill.

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Review from C K (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last six months of her life at Greenhill Care Home and she was always treated with kindness and respect. The staff are all very caring even in sometimes difficult situations and looked after us as a family as well as my mum. I couldn't fault Greenhill at all and would recommend it
to anyone.

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Review from David P (Son of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much, Greenhill Care Home Barnet. The staff and carers looked after my mum so well during her eighteen months there. There was always someone on hand for a chat when she was lonely and was well looked after when her health was failing. I really thank the management, staff and carers for
making Mum feel that she was at home.

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Review from David C (Husband of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was accepted to Greenhill Care Home in April 2020 and sadly passed away in October 2022. At first, it was difficult as Covid hit us and I cannot fault the staff who cared for her when she caught it and nursed her back to health. She was so happy and we were happy with the care and love they
gave to her. I would recommend the care home to anyone that asked me.

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Review from J M (Daughter of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received wonderful care while she was at Greenhill Care Home. She was safe, happy and contented. The staff were amazing and treated her with compassion and respect. They were always helpful and professional. The beautiful gardens were a lovely, calm and relaxing place to sit with her. Our
family will always be grateful that my mother was looked after so well in the last moments of her life.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Greenhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Greenhill Care Home is calculated as follows: ( (123 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 151 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.97 Points relating to the number of positive Reviews for Greenhill Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 13 Positive Reviews ÷ 13.4 = 0.97

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (1)

Veronica

Veronica Avwenake

Job Title: Home Manager

Veronica's career within the care sector is built on one philosophy: to deliver the best standard of highly-personalised care that she can – and to lead and inspire her team to do exactly the same. Her genuine passion for care, as well as over 15 years of experience, has cultivated a success story throughout her time at B&M Care: one that continues to develop and challenge her skillset as a Home Manager.


Frequently Asked Questions about Greenhill Care Home

What types of Care is Greenhill Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenhill Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Greenhill Care Home have?

There are 65 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Greenhill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenhill Care Home to the centre of Barnet?

2.0 mile(s) as the crow flies, distance by road may be significantly further.