Guysfield Residential Home

Willian Road, Willian, Letchworth Garden City SG6 2AB
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9.8 65 Reviews
  • Guysfield Residential Home, Letchworth Garden City
Guysfield Care Home is a Victorian building with a warm welcoming family atmosphere. The home has highly trained staff available to get to know residents individually offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home is surrounded by beautiful rural countryside and stands within large grounds of south facing landscaped gardens, with mature trees and shrubs and large areas of terracing where residents can sit and enjoy the rural views in changing seasons.

Guysfield Care Home is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

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Care Provided by Guysfield Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Emily Douglass (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1994

Funding & Fees Guide for Guysfield Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,053
    • Self-Funded Residential Dementia Care from £1,161
    • RESPITE Self-Funded Residential Care from £1,253
    • RESPITE Self-Funded Residential Dementia Care from £1,361
  • (these prices are only a guideline, please contact Guysfield Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens

Guysfield Residential Home Reviews (65)

Total of 65, showing 61-65
9.8

Guysfield Residential Home has a Review Score of 9.8 (9.778) out of 10, based on 15 reviews in the last 2 years. Over all time Guysfield Residential Home has 65 reviews.

Overall Experience

  • 47
  • 16
  • 1
  • 0
  • 1

Date Published

65
4
8
15
50

Review from Ken C (Son of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have had only positive experiences of the home. The staff are friendly, the rooms clean and settings very nice. My mother seems settled and happy.

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Review from Christine C (Daughter of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home manager has been extremely supportive at this difficult time. Her staff have been great with my dad and from being a volatile man whose intention was to be at his home to a man who now calls Guysfield his home. An asset to the staff who made this transition easier for him. My dad loves the
view from your windows especially his room. He loves nature so a perfect spot for him. My thanks to all the great staff.

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Review from Janet S (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is now very difficult - which upsets me greatly. Guysfield staff are always understanding and patient. The staff are so kind to me when I'm upset after visiting mother. Every member of staff deserves a medal!

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Review from Corinne B (Daughter of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Identify residents needs individually and can meet them very well. For example, my father has lived on his own for a number of years and came from a different part of the country. He feels at home here. Events such as the Queen's 90th birthday drawing competition, my father won with his pencil drawing
of the Queen.

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Review from Sarah C (Daughter-in-law of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first visit, all the staff, from managers to care staff, have been helpful and reassuring. We have only been with the care home for one week. Their care for our relative has been excellent.

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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Guysfield Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Guysfield Residential Home is calculated as follows: ( (146 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 180 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Guysfield Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (4)

Emily

Emily Douglass

Job Title: Home Manager

Joined: 2017

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


Natalie

Natalie Upton

Job Title: Deputy Manager

Joined: 2017

I've been working for Caring Homes at Guysfield for over 6 years now. The Home has helped me progress my career where I started as a carer and worked my way up through the career ladder. I'm also a Safeguarding Champion and trainer.


Elliot

Elliot Hall

Job Title: Site Maintenance Officer

Joined: 2020

I started at Guysfield Residential Home over 3 years ago as a Housekeeper and worked hard to be promoted to Head Housekeeper, before securing my role as a Site Maintenance Officer. I love interacting with our residents and leading the team to ensure Guysfield is safe and as homely as possible.


Elaine

Elaine Johnson

Job Title: Home Administrator

Joined: 2017

I've worked at Guysfield since 2017 and play a crucial part in the team as the home administrator. I strive for good customer service to the residents and relatives and will go above and beyond to ensure everything is completed to a high standard. One of my favourite things about working at Guysfield is spending time with the team, residents and relatives.