Halcyon Days

The Old Rectory, Church Lane, Graveley, Hitchin SG4 7LU
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9.7 64 Reviews
  • Halcyon Days, Hitchin
Halcyon Days offers first class care for residents in picturesque village surroundings. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay with as enjoyable and fulfilling as possible. The care expertise on offer can extend to higher-needs care and provision for people with a form of dementia, with a highly-qualified team having shown an impressive record of delivering a satisfying service. It continues to deliver great care as its recent inspection it scored Overall Good in delivering safe care practices in a safe environment, effective, caring and responsive, which is continues to maintain and deliver to all residents.

'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people truly find important about care homes, and what they love about Halcyon Days, the staff. Care workers are the heart of the business. Halcyon Days has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.

There is a vast selection of staff who are able to speak many different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact to find out what languages they have to offer.

Residents will also benefit from:

- Hairdressing/Beauty Facilities
- Regular Activities
- Modern Bedroom Furniture
- Single or double sized rooms
- TV and Telephone points
- En- Suite Facilities

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Care Provided by Halcyon Days

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nicola Hughes (Acting Care Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (51)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Halcyon Days

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Halcyon Days to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime,


  • Parking

  • 10 free parking space available


Halcyon Days Reviews (64)

Total of 64, showing 61-64
9.7

Halcyon Days has a Review Score of 9.7 (9.653) out of 10, based on 13 reviews in the last 2 years. Over all time Halcyon Days has 64 reviews.

Overall Experience

  • 32
  • 30
  • 1
  • 0
  • 1

Date Published

64
4
8
13
51

Review from Sandra S (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with this home. Mum is very settled here. The staff all seem dedicated to looking after the clients.

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Review from Charles S (Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that living at this care home is excellent. The food is good, the home is kept in excellent condition, very clean and tidy. The food is very good and good portions given. If I do have any qualms about anything these are dealt with quickly and efficiently and have always been done to my total
satisfaction.

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Review from Hilda C (Wife of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Over the last three years vast improvement has been made to this home as before I would have found it difficult to give it any recommendation. Still work needs to be done to bring it up to a higher standard which I understand is an on going process. The home is in lovely setting but to get to it one
does need transport.

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Review from S C (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident here for over four years and there have definitely been some ups and downs in this time. At present, I am very satisfied with the way the current management has ensured the overall standard of this home is very good. The satisfactory tick box for "facilities" is simply
because the majority of rooms don't have en-suite bath/showers rooms.

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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Halcyon Days is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.653 for Halcyon Days is calculated as follows: ( (107 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 150 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halcyon Days is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (9)

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Meet the Team (1)

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Nicola Hughes

Job Title: Home Manager

My profile is currently under construction as I am working on putting together a comprehensive overview of my experiences and achievements. I look forward to sharing more about myself soon.