Anson Court

Shakleton Way, Welwyn Garden City AL7 2FF
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9.7 52 Reviews
Anson Court is based in a quiet, residential area and offers residential, dementia and respite care, as well as day care for older people who are still living in the community. The home provides accommodation for up to 75 older people.

The home is situated close to local amenities and offers all the comfort you'd expect from a modern care home.

Within the home you’ll find a café which provides an ideal place to sit and socialise with friends and family over tea, coffee and other refreshments.

The home also includes a number of comfortable and inviting lounges, a hairdressing salon and shop as well as welcoming dining areas. All of the bedrooms are en-suite and are fully furnished with items from the carefully selected range.

Within the grounds of the home you'll find beautiful landscaped gardens which feature a number of seating areas and patios as well as raised planters. The gardens are overlooked by large balconies which are a perfect place to sit and socialise during the warmer months.
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Care Provided by Anson Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Blessing Gurure (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017

Funding & Fees Guide for Anson Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,415

  • Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


    We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
  • (these prices are only a guideline, please contact Anson Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting policy


  • Parking

  • On-site parking


Anson Court Reviews (52)

Total of 52, showing 1-20
9.7

Anson Court has a Review Score of 9.7 (9.684) out of 10, based on 13 reviews in the last 2 years. Over all time Anson Court has 52 reviews.

Overall Experience

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Date Published

52
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Review from J C (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has now been at Anson Court for 4 weeks. It has been a huge change for him but the staff have been amazing. We've had some up's and down's but we've worked together and overcome most. I feel so lucky to know my dad will be spending his twilight years in such a lovely caring place.

Reply from Debbie Gilard, Head of Corporate Services at Anson Court

Thank you so much for sharing your experience. We're so glad to hear that your dad has had a positive transition to Anson Court, and we're privileged to be part of his journey. It's wonderful to know that, despite the challenges, you feel supported by our team. We're committed to making sure all our residents feel cared for and valued, and we're so grateful for the trust you've placed in us. We're thrilled that you feel your dad is in a loving and caring environment.


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Review from Natalie J (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Anson Court since January 2023. I have found the staff to be kind, approachable and considerate and often going above and beyond. The home is clean and comfortable. There are plenty of activities available and my mother's bedroom and bathroom are large, very well kept
and clean. My mother appears to be happy, settled, well cared for and well-fed! Thank you.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Anson Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.


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Review from J G (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Anson Court for six months. The staff have been very kind and caring, ironing out all the little difficulties that arise when someone first goes into care, with patience and understanding. There are activities to take part in - Dad especially enjoys the weekly chair exercise class.
The gardens are peaceful and a joy to walk around. The rooms are bright and airy, comfortable and clean. Care is tailored to every individual need. Varied menus and good choice of food. Thanks, Anson Court.

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Review from N F (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the way Dad is looked after at Anson Court. Lots of activities and a nice buzz to the place. Constant supply of food and drinks. Flexible, helpful staff.
The manager is always 'present' and encourages constructive feedback with her motto being 'she can't fix it if she's not aware'!

Reply from Jo Currell, .Marketing and Event Co-ordinator at Anson Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each of our residents.


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Review from Diana H (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were looking for a care home for my mum who needed respite care. We viewed a few homes and Anson Court was by far the best.
The care and kindness given to my mum is outstanding. The communication with me is excellent, which is a comfort to me and my daughters.
The care home is especially
clean and Mum has an ensuite bedroom so she can remain independent in all aspects of her personal care.
I enjoy seeing pictures of Mum on social media taking part in the wide variety of activities that are provided. It is nice to know what Mum has been doing.
When I visit, the staff are always friendly and welcoming. Mum and I especially enjoy going to the Sunday coffee mornings together.
The addition of 4 rabbits in the care home has given me something to talk to Mum about. We try to go and see them, which gives Mum a chance to get some fresh air and have a walk.
There is so much on offer at Anson Court and my mum is very happy there.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Anson Court

Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.


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Review from M H (Wife of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has just had a respite stay at Anson Court.
Why Anson? Because every member of the team works together for the best outcome for both residents and their relatives.
This was our first respite break since my husband's dementia diagnosis many years ago and I was naturally apprehensive
about how he would settle in. Sadly, it was a struggle for him. However, the staff on Dove and the whole Anson team showed the utmost professionalism and understanding, working with the man despite the disease. It was reassuring to know that I had left my husband in the hands of such skilled and caring individuals. I am in awe of them.
My sincere thanks to all at Anson for the care and attention they gave to my husband. Thank you for helping me to better understand what this beastly disease can do and special thanks for sharing some of the techniques of managing behaviours.
I have no hesitation in recommending Anson Court as a safe, welcoming and very caring home.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Anson Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.


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Review from S C (Granddaughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been in Anson Court since January 2024. Moving into a care home was a huge change for her and it took her a long while to settle however the staff could not have been kinder to her or more helpful to ensure she settled eventually.
There are always so many activities going on or people to
talk to for Nan which is great.
She really likes all of the staff, they are very friendly and always willing to help her with her care. If I ring to check on her all the staff know who she is and how she is doing.
The manager has a very caring manner and knows the residents well. She has been extremely kind and accommodating for our family and we are so pleased with the care Nan is receiving.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Anson Court

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care!


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Review from M S (Daughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mother passed away on 27th September 2023 in Anson Court. The care she received after a stay in hospital was excellent. The carers treated her with compassion and dignity and went above and beyond the call of duty. The manager and assistant did everything they could to make her last days as
comfortable as they could be. They also took me into consideration at all times. I can't thank you all enough.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for your comment and condolences for your loss. The team at Anson Court thoroughly enjoyed your mother's time with us, she will be dearly missed. Kindest regards.


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Review from R B (Wife of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is always happy to go in for the day she settles quickly and is nicely received and made to feel welcome by the staff. At the end of the day, she is happy and had a good day looking forward to going in again.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for your comment. We are delighted to hear that your wife enjoys her time with us at Anson Court. We look forward to seeing you both again soon!


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Review from Sally J (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother attends the day centre twice a week. The staff are amazing and she is always welcomed with a big smile. The care and attention she receives are wonderful and she is so happy to attend. There is always a lovely atmosphere and I feel secure in the knowledge that she is safe and happy and having
lots of fun. It gives me such peace of mind. She eats really well while she is there and the staff have gone to a lot of trouble to encourage her when she has gone through phases of not being so keen. Thank you.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for your comment. The team at Anson Court are delighted to have your mother stay with us. Wishing you a lovely day!


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Review from Mark S (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had my mum come to stay as a permanent resident of Anson Coury.
Wonderful place it is.
The staff are amazing, very friendly, caring and supportive.
Everyone has made my mum feel so at home here.
She's a changed woman.
Everyone here works so hard, and they all deserve so much praise.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you, and we are so happy to hear your dear mother is enjoying her time with us at Anson Court; we are lucky to have her - she is amazing!
Have a lovely day!


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Review from Darren C (Son of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97 year old father is a resident of Mosquito Unit. The staff treat him with kindness, respect and dignity. I am very happy with the dementia care that my father receives. The facilities and his room are kept very clean and tidy. I would highly recommend Anson Court to anyone that has an elderly relative
that needs care.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for your comment. We are delighted to have your father stay with us here at Anson Court. Wishing you a lovely day!


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Review from S E (Cousin of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Anson Court to be a lovely home, always clean and very tidy. The staff are very lovely, kind and helpful towards all residents. My cousin is very, very happy here. I am always made most welcome every time I visit my relative.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for your comment! We are delighted to have your cousin stay with us here at Anson Court. Wishing you a wonderful day!


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Review from Carole B (Niece of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was extremely happy on Lancaster and really well looked after by most of the staff who treated her like family. In her last two weeks, which were very distressing, the staff were wonderful, nothing was too much trouble. We felt they went above and beyond! Thank you so very much.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Good day and thank you for sending this review on Anson Court. I am very sorry to hear about your mother, our thoughts are with you and the family. Please feel free to call on us anytime.


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Review from Amanda C (Daughter of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care and looking after everybody's individual needs. Carers go above and beyond in all cases of care and nice manner to deliver the care that is needed. From reception to domestic and carers all are friendly and helpful. This has been a difficult year for everybody, especially you guys, so
well done to all of you.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you very much for the review, our carers are trained to the highest standard and every day we try to make our residents feel appreciated and safe. Have a lovely day!


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Review from Graeme D (Brother of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Anson Court after the closure of another care home. She immediately was made most welcome. She has a large comfortable room and bathroom. The staff seem very kind and understanding and efforts are made to lay on a range of activities for the residents which my sister thoroughly enjoys.
Though I feel that it would be good if there were more days out (visits) arranged. On visiting Anson Court I have found the premises extremely clean and well-furnished. The management ensure all covid-19 precautions are met by the staff and visitors. Overall I feel that Anson Court is a very good home and provides an excellent experience for my sister.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for the review of Anson Court, we are extremely proud of this home and its wonderful team. Your sister is an amazing woman and we are lucky to have her with us. Please continue to let us know how we can improve the experience and support both her and the family better. I agree our days out schedule can become more vibrant, please bear with us as we return to normalcy. All comments are appreciated. Have a lovely day.


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Review from Margaret S (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, friendly home.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for the review, this is appreciated by the entire team here. Have a lovely day!


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Review from Chris D (Sister of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit our relative and had a very pleasant time. There were 2 members of staff on hand at all times who interacted with all the residents with care and compassion. They had obviously taken care to get to know the residents.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Thank you for the excellent comments about our home, we are proud of the Anson Court team, their dedication is commendable. Have a lovely day!


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Review from A K (Daughter of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Anson Court are very helpful and friendly. They were especially welcoming when Mum recently came out of hospital. Since returning to Anson Court both her physical and mental health have improved immensely. The staff are encouraging and always make sure to pop into her room on a regular
basis, giving assistance where needed. All in all, Mum is very happy there.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Good day and thank you very much, we are content to hear your mother is enjoying her stay with us, and we appreciate spending time with her. Have a lovely day!


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Review from Norah M (Daughter of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am really pleased with the respect and care that my mother receives at Anson Court. The staff in the unit are both loving and caring (with a couple of exceptions). Staff are always willing to listen and help. Downstairs at reception, they are happy to answer any questions or queries that I have. I
would recommend Anson Court to anyone looking for care for a loved one.

Reply from Deborah Yadev, Marketing Manager at Anson Court

Good day and thank you for taking the time to send us this review, we are exceptionally proud of Anson Court, one of our newer homes. We are always on hand to receive suggestions for improvement. If you can, please come in and meet with our Home Manager, and she would be happy to support you with the concern.


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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Anson Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Anson Court is calculated as follows: ( (129 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 153 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.867 Points relating to the number of positive Reviews for Anson Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 13 Positive Reviews ÷ 15 = 0.867

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Top 20 Large Care Home Groups 2020

Recipient: Quantum Care Ltd

Date: Friday 28 Feb 2020 More details

News (8) & Events (0)

News

Upcoming Events

There are no upcoming events for Anson Court

Previous Events

Meet the Team (7)

Blessing

Blessing Gurure

Job Title: Home Manager

Joined: 2025

The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The position is very varied, involving plenty of resident interaction and more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience caring for older people.

... Read more
Rachel

Rachel Cross

Job Title: Deputy Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.

... Read more
Pedro

Pedro Castillo

Job Title: Chef Manager

I enjoy working at Anson Court and it gives me great pleasure to see our residents enjoying the freshly prepared meals produced by me and my team.

Christine

Christine Daly

Job Title: Housekeeping Manager

I have worked for Quantum Care for many years and have progressed to the role of Housekeeping Manager. This is a role that I really enjoy; it is rewarding to know that I can make a real difference in our residents' lives. I also pride myself on making sure the home is safe and secure for all those who live and work at Anson Court.

... Read more
Lisa

Lisa Humphreys

Job Title: Administrator

I have worked for Quantum for over 15 years in various roles from catering assistant, chef manager, Assistant support service manager and now to Administrator at Anson Court.

I am passionate about any role I do. I enjoy coming to my job every day and seeing the smiling faces of our residents it’s the highlight of my day.

... Read more
Catherine

Catherine Craven

Job Title: Receptionist

Joined: 2022

I have worked for Quantum Care for a year. Anson Court is a lovely home to work in and I enjoy meeting the residents and their families and helping where I can. We work as a team and support each other.

... Read more
Gracie

Gracie Barros

Job Title: Receptionist

The receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.

... Read more

Frequently Asked Questions about Anson Court

What types of Care is Anson Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Anson Court provide?

Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Anson Court have?

There are 75 Single Rooms.

What are the Facilities & Services at Anson Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Anson Court to the centre of Welwyn Garden City?

1.0 mile(s) as the crow flies, distance by road may be significantly further.