Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Open visiting policy
On-site parking
Anson Court has a Review Score of 9.6 (9.609) out of 10, based on 12 reviews in the last 2 years. Over all time Anson Court has 51 reviews.
Review from Hazel P (Granddaughter of Resident) published on 2 August 2021
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Overall Experience
4.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
What a wonderful review! Thank you so much for this feedback. We are so pleased to hear your Gran is happy and enjoying living at Anson Court. It is a privilege to be able to support, care and continue to get to know her. The staff will be delighted to read your praise.
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Review from Sarah A (Daughter of Resident) published on 2 August 2021
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your kind review. We understand the challenges and concerns facing new residents, so are pleased to hear that your mother’s and your experiences have been positive and appreciate your kind words of recommendation. Our staff will be delighted to read your kind words of praise regarding the care they provide.
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Review from B K (Son of Resident) published on 27 April 2021
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5.0 out of 5
Reply from Kelly Crellin, Home Manager at Anson Court
Thank you for the lovely review of Anson Court and the staff team. It is always our aim to go above and beyond in the care that we provide to our residents. We also understand the importance of family involvement and ensuring that relatives are kept up to date, I am happy that you feel this has also been a positive experience for yourself.
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Review from John C (Husband of Resident) published on 16 March 2021
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Overall Experience
5.0 out of 5
Reply from Kelly Crellin, Home Manager at Anson Court
Thank you John for your wonderful review of Anson Court. All the staff will appreciate that it has been noted that they have all worked hard as a team and gone the extra mile during these difficult times. We really appreciate your positive feedback and comments.
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Review from D D (Wife of Resident) published on 27 August 2020
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for this kind review. Our homes and staff have been very careful to manage visits and admissions in strict accordance with our Admission’s Guide, ensuring the health, safety and well-being of our residents and their families have remained at the forefront of everything we do. The staff at Anson Court look forward to your next garden visit, with social distancing measures in place, so you can catch up with your family member again.
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Review from P F (Daughter of Resident) published on 17 August 2020
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for this wonderful feedback regarding the high quality of care provided for your mother by the staff and management at Anson Court. We are pleased to hear that good, timely communications between the home and your family have brought comfort and assurance to you all. We hope your mother will continue to enjoy living at Anson Court for many years to come.
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Review from B N (Daughter of Resident) published on 14 November 2019
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5.0 out of 5
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Review from G S (Son of Resident) published on 14 November 2019
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5.0 out of 5
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Review from D D (Daughter of Resident) published on 14 November 2019
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5.0 out of 5
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Review from J R (Daughter of Resident) published on 14 November 2019
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5.0 out of 5
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Review from Claire G (Daughter of Resident) published on 28 June 2019
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for this kind review which says it all. We are so pleased your mother is enjoying the stimulating activities and trips at Anson Court and that you have been welcomed into the wider Quantum family too. It’s often the small things in life that people do, that make the biggest difference. We are proud of the management and staff at this home and the quality of service they provide and hope your mother will continue to enjoy living here.
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Review from D D (Wife of Resident) published on 1 January 2019
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5.0 out of 5
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Review from Maria W (Relative of Resident) published on 23 November 2018
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your kind feedback. We are so pleased to hear you enjoyed the Fine Dining evening, which by all accounts was a resounding success, and look forward to welcoming you and your family to the next one.
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Review from Tristan W (Grandson of Resident) published on 23 November 2018
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your wonderful review. We get immense satisfaction in putting on these events, especially when we hear how impressed and appreciative everyone is that attended. We look forward to seeing you at the next 'Fine Dining' experience.
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Review from S M (Friend of Resident) published on 22 November 2018
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5.0 out of 5
Staff are always caring, happy and wonderful.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your wonderful feedback. It is very much appreciated and we will ensure it gets passed onto our hard working staff.
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Review from Julian S (Son of Resident) published on 22 November 2018
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4.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your wonderful feedback. We love our residents getting involved in tasks around the home and in the garden, no matter how big or small, and really appreciate their help. We hope your father will enjoy living at Anson Court for many years to come.
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Review from R B (Sister of Resident) published on 22 November 2018
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your wonderful feedback. So lovely to read and very much appreciated by all who work there.
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Review from Charlie S (Son of Resident) published on 22 November 2018
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your wonderful praise. The Fine Dining experience has been a tremendous success at Anson Court as well as our other care homes. Everyone pulls out all the stops to make sure it is a wonderful experience for all concerned. We look forward to seeing you again.
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Review from G E C (Granddaughter of Resident) published on 22 November 2018
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you very much for the wonderful feedback. So pleased you to hear you were impressed by the food and the whole experience. The staff very much enjoyed putting on the event too.
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Review from Michael N (Husband of Resident) published on 19 November 2018
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5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your kind words of praise, especially about our hard-working staff.
Anson Court is indeed a beautiful home and we are pleased that the service and the wonderful home environment have come up to your expectations.
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The Review Score of 9.6 (9.609) out of 10 for Anson Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.809 for Anson Court is calculated as follows: ( (118 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 141 Ratings = 4.809
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Anson Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 12 Positive Reviews ÷ 15 = 0.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2025
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The position is very varied, involving plenty of resident interaction and more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience caring for older people.
Job Title: Deputy Manager
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
Job Title: Chef Manager
I enjoy working at Anson Court and it gives me great pleasure to see our residents enjoying the freshly prepared meals produced by me and my team.
Job Title: Housekeeping Manager
I have worked for Quantum Care for many years and have progressed to the role of Housekeeping Manager. This is a role that I really enjoy; it is rewarding to know that I can make a real difference in our residents' lives. I also pride myself on making sure the home is safe and secure for all those who live and work at Anson Court.
Job Title: Administrator
I have worked for Quantum for over 15 years in various roles from catering assistant, chef manager, Assistant support service manager and now to Administrator at Anson Court.
I am passionate about any role I do. I enjoy coming to my job every day and seeing the smiling faces of our residents it’s the highlight of my day.
Job Title: Receptionist
Joined: 2022
I have worked for Quantum Care for a year. Anson Court is a lovely home to work in and I enjoy meeting the residents and their families and helping where I can. We work as a team and support each other.
Job Title: Receptionist
The receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.
