Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Open visiting policy
On-site parking
Anson Court has a Review Score of 9.6 (9.609) out of 10, based on 12 reviews in the last 2 years. Over all time Anson Court has 51 reviews.
Review from Helen C (Daughter of Resident) published on 19 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your kind review. Our staff are well known for going the "extra mile" to put on a successful event for both residents and their families and I am so pleased to hear you how much you enjoyed it. We look forward to welcoming you to similar events in the future.
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Review from J R (Son-in-law of Resident) published on 19 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your feedback which is much appreciated. We will pass on your kind words to the staff involved. We are so pleased that your mother-in-law is benefitting from the service and the variety of activities offered to her. Participation of such activities with friends is absolutely key in maintaining an individual's wellbeing.
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Review from J S (Wife of Resident) published on 19 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your lovely review. I understand the event was very well attended and I am pleased to hear that you enjoyed the beautiful cuisine provided. We look forward to hosting many more of these "Fine Dining" events at Anson Court in the future and look forward to your company again.
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Review from J H (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card •
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Overall Experience
2.0 out of 5
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Anson Court
Thank you for your kind comments regarding our wonderful staff, which we will pass on.
We are glad to hear that you would recommend this care home to other people. However, we are sorry to hear your concerns regarding our managers, who have received much praise for their hard work, passion and commitment by other residents and families that reside in this home. Their confidence in the management team is backed up by their reviews for Anson Court on this site.
We confirm that the cover at night time is correctly staffed in accordance with best practice, that our reception is monitored 24/7, but on the odd occasion staff may be dealing with customers in other parts of the building and apologise for any delays in promptly attending to visitors.
Quantum Care is committed to providing quality care and support to all our residents throughout their stay with us. On this occasion, we understand that there was a defect with the shower unit in your father’s en-suite, that had to be rectified by the original contractor of this new build. Unfortunately, this took much longer than expected for the contractor to repair but we understand there was a modern, fully equipped bathroom, which was available for your father’s use, a short distance from his bedroom. We do apologise for any inconvenience caused during this time and hope that the remainder of your father’s stay with us will continue to be a happy one.
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Review from Paul T (Friend of Resident) published on 17 September 2018
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5.0 out of 5
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Review from Patricia W (Wife of Resident) published on 6 August 2018
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5.0 out of 5
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Review from Jacqueline S (Daughter of Resident) published on 25 August 2017
Submitted via Website •
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5.0 out of 5
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Review from Graham D (Son of Resident) published on 17 March 2017
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5.0 out of 5
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Review from Jackie H (Daughter of Resident) published on 15 March 2017
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5.0 out of 5
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Review from Sheila P (Daughter of Resident) published on 18 January 2017
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Overall Experience
5.0 out of 5
When she became bedridden the staff were always in and out, talking to her just as though she was still able to reply, though she never did. Knowing she was fading away, staff would sit with her when we couldn't, even in her last hours with family around her they couldn't do enough to help us. My daughter was alone with her nan and one of the staff stayed with her as my mum passed away. She stayed until I could see her, for her help and compassion, I will always be grateful.
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Review from Martin H (Son of Resident) published on 19 December 2016
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5.0 out of 5
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The Review Score of 9.6 (9.609) out of 10 for Anson Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.809 for Anson Court is calculated as follows: ( (118 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 141 Ratings = 4.809
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Anson Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 12 Positive Reviews ÷ 15 = 0.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2023
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Job Title: Home Manager
Joined: 2025
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring the home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The position is very varied, involving plenty of resident interaction and more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience caring for older people.
Job Title: Deputy Manager
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to providing the best of everything for their residents.
Job Title: Chef Manager
I enjoy working at Anson Court and it gives me great pleasure to see our residents enjoying the freshly prepared meals produced by me and my team.
Job Title: Housekeeping Manager
I have worked for Quantum Care for many years and have progressed to the role of Housekeeping Manager. This is a role that I really enjoy; it is rewarding to know that I can make a real difference in our residents' lives. I also pride myself on making sure the home is safe and secure for all those who live and work at Anson Court.
Job Title: Administrator
I have worked for Quantum for over 15 years in various roles from catering assistant, chef manager, Assistant support service manager and now to Administrator at Anson Court.
I am passionate about any role I do. I enjoy coming to my job every day and seeing the smiling faces of our residents it’s the highlight of my day.
Job Title: Receptionist
Joined: 2022
I have worked for Quantum Care for a year. Anson Court is a lovely home to work in and I enjoy meeting the residents and their families and helping where I can. We work as a team and support each other.
Job Title: Receptionist
The receptionist plays a key part in keeping the home operating as it should. The role involves everything from dealing with phone enquiries to showing around prospective residents. Organisational and communication skills are a must for a receptionist as it’s these qualities that allow them to make life in the home easier for their colleagues and residents. Often the first person you’ll speak to when you come to the home, the receptionist represents the company with a professional manner, friendly approach, and commitment to high-quality care.
