St Josephs Care Home

Aylesbury Road, Tring HP23 4DH
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9.7 52 Reviews
  • St Josephs Care Home, Tring
Purpose built in 1993, St Josephs is found in the idyllic country town of Tring in Hertfordshire, providing care for those needs that arise from both old age and dementia.

An already established care home, St Josephs was one of the original care homes to identify the need for specialised, specific environments, built to cater for the needs of residents experiencing a dementia. It was with this in mind that the purpose built, single storey, courtyard style area was created.

The specialist dementia environment at St Josephs has been awarded dementia accreditation from Hertfordshire County Council for the last three years.

There is a choice of single or companion en suite bedrooms, all of which may be personalised.

St Josephs offers a choice of lounges and dining areas, a private family lounge/reading room and a garden conservatory. The beautifully landscaped, private gardens at St Josephs offer a safe environment, with easy access pathways for outdoor activities.

St Josephs offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by St Josephs Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Pead (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for St Josephs Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,650
    • Self-Funded Residential Dementia Care £1,500 – £1,650
    • RESPITE Self-Funded Residential Care £1,500 – £1,650
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,650
  • (these prices are only a guideline, please contact St Josephs Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Josephs Care Home Reviews (52)

Total of 52, showing 1-20
9.7

St Josephs Care Home has a Review Score of 9.7 (9.654) out of 10, based on 12 reviews in the last 2 years. Over all time St Josephs Care Home has 52 reviews.

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Review from I S (Son of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of St Josephs go the extra mile to look after residents. The general standard is extremely high in both to day to day care and the entertainment laid on.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you, your support of St Josephs in invaluable and appreciated.


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Review from K T (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is much the same as previous reviews I have made. St Joseph's has been Mum's home for almost four years, and during this time, I've never had the need to complain. I always feel welcomed and able to approach appropriate staff for information and clarification when needed. I also volunteer
several afternoons, which I love. The residents are seen and treated as individuals within a wonderful and well-supported community.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you, we appreciate your continued support not only a resident's family member but as a volunteer too.


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Review from Val B (Friend of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Massive thumbs up again for St Josephs.
Had my brother there for four years until he passed. He loved it there.
Now a friend for whom I have POA and POA Finance has improved incredibly in the year since she agreed to go to St Josephs, literally a new lease of life for her.
I 100% recommend St Joseph's
to anyone needing full-time care. Great caring staff all around.

Reply from Emma Pead, Manager at St Josephs Care Home

What fantastic words, thank you. We loved your brother, he was a character. And your friend is such a beautiful lady to care for too.


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Review from L B (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in St Josephs for 6 years now. The care she has received during this time has been excellent. The home is well-maintained and always clean. The staff are kind, caring and welcoming. Mum is always treated with understanding and respect. I am very grateful to all the staff for the care they
provide.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you so much for your review, we really do enjoy caring for your mum.


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Review from Gill W (Niece of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been looking after my aunt, who has severe dementia, for over 4 years. They are very caring, friendly and professional and accommodating where possible. They seem to have a core of settled staff, which makes a difference.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you for your lovely review. The staff are great and most have been with us a long time.


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Review from Jennifer N (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in St Joseph's for 17 months. She is very happy, all the staff are amazing they are so caring and lovely.
Mum has been on several outings and participates in the activities which are varied and take place daily.
I feel that Mum is being well looked after and is safe and
happy.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you, we are so happy that mum has settled so well with us. She is a joy to care for.


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Review from R S (Son of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and helpful. They often go the extra mile. Trips out are particularly appreciated by my mother and I am sure that she will love to continue to participate in them. Generally, the home seems to run very smoothly.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you so much for your review, we are pleased that your mother enjoys the activities.


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Review from Jane S (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a recent resident of St. Josephs and she is very happy with the service the home is providing.
I (her daughter) have found the staff to be most pleasant and cheerful, from your entry into the home and to those serving my mother her refreshments.
The home is clean and well-organised.
It
is also a bonus that they provide hairdressing, chiropody and hygienist services to their residents.
All in all, we are very happy all around.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you for your review, it's much appreciated. We are so happy your mother has settled in so well.


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Review from A H (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My step-dad has been at St Josephs for 6 years now. The staff do a challenging and tiring job and do it very well. Dad has been well cared for and the staff give 100 per cent. It’s always clean, friendly and welcoming. Problems are addressed if they arise and discussed to find solutions.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you for your comments. We love having dad here, he is a joy to care for.


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Review from Barbara M (Wife of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in St Joseph’s for more than a year now and I have been quite happy with his care. He has Alzheimer’s dementia and can be a bit difficult at times but he has been treated with the utmost care and respect. I am most appreciative of the care and attention he is given. He and all the
residents always look very clean and well cared for and I know this is not always easy.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you for your lovely comments, it's a pleasure to care for your husband.


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Review from Sally C (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team are kind, helpful, friendly and cheerful as well as being effective and professional, especially with manual handling. It really does feel like the family at St Josephs is looking after my family!

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you for your comments, we thrive on a family environment and love having your family here.


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Review from Susan B (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St Josephs since the middle of May. Originally went for 2 weeks respite after hospital discharge, but no full-time care packages at home were available.
Well, what can I say, she asked to stay a third week and then she decided to stay permanently. The difference of being with
people has been remarkable, the staff are beyond caring, courteous, and as mother says they don’t miss a trick.
I always said I would never see my mother in a care home but St Josephs goes above and beyond. My mother is so happy there.

Reply from Emma Pead, Manager at St Josephs Care Home

Thank you for your lovely review. Mum is an absolute pleasure to care for.


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Review from Rosemary R (Sister of Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in St Josephs for just a year and has settled in well. He always looks clean and tidy, and the carers are very kind and thoughtful. We always get a friendly welcome when we visit and are quickly informed of any problems he has healthwise. It is very reassuring to us to know he is
safe and well cared for, 24 hours a day.

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Review from Michael H (Nephew of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at St Josephs for five years now and has been very happy. All of the staff are friendly and approachable and have coped brilliantly during the last two years of Covid restrictions and related difficulties. The atmosphere is always welcoming when we visit, the premises and the gardens
always well maintained. The activities programme is wide-ranging, and my aunt enjoys the quiz and bingo sessions. As she approaches her 102nd birthday, my aunt is living proof that she is well looked after at St Josephs.

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Review from Helena M (Power of Attorney of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the care the team at St Joseph's provides, especially as we cannot be there frequently enough for our friend. They are patient and understanding, especially when faced with some really challenging behaviours. Thank you!

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Review from Gill B (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is thoroughly enjoying her time in St Josephs. She has made friends with the staff and other residents. There is also always something going on for her to join in with if she wishes. The garden is delightful, and the staff encourage residents to choose plants and carry out light gardening themselves.
I
feel very secure knowing that Mum is being excellently cared for, and I have seen Mum bloom since she first came in two months ago.
A big thank you to all the staff for their kindness and understanding in settling Mum and the continued care and attention they give to Mum and me.

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Review from I B (Son of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We continue to be very pleased with the care that St Josephs provides our mother, who has been in the home for over two years. The staff are very friendly and helpful. Mum has a nice room, and we (her family) can relax knowing that she is well looked after. Mum enjoys taking part in the activities and
going into the garden.

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Review from E H (Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy here.

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Review from M B (Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To me, this home really is a home. I had a bad fall in one of the corridors recently, I was taken to the hospital very quickly. I had only been in the home for just over three months, I was in the hospital for three weeks. All the time they were making enquiries of my progress. On my return to St Josephs,
I was so impressed by the true welcome I received, and the care and attention I received. From my own experience, I would say St Josephs really is a care home. After living in my home with my husband for over 60years, it was a heartbreaking decision by anyone in my position; I would recommend St Josephs every time.

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Review from David L (Nephew of Resident) published on 14 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be almost always responsive and helpful in meeting the requests and needs of my Aunt and of my needs in contacting her during the pandemic. Some effort was expended in allowing me to contact my Aunt at a time that contact had broken due to technical problems which were resolved.

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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for St Josephs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for St Josephs Care Home is calculated as follows: ( (97 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 136 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Josephs Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (3)

Emma

Emma Pead

Job Title: Manager

Joined: 2005

Emma's journey at B&M Care started in 2005 when she accepted the Home Manager position at St Matthew's. Following a storied success, she transferred to St Joseph's in 2015 to further develop her skill set as a manager of a home that offers both residential and dementia care. Throughout her career, she has acquired a number of qualifications, including the Registered Managers Award (RMA), as well as completing the ‘Leadership Matters in Person-Centred Dementia Care’ programme delivered in conjunction with Dementia Care Matters and Alzheimer’s Society.


Sharon

Sharon Caple

Job Title: Deputy Manager

Joined: 2000

Sharon has worked with B&M Care since 2000 and has a lot of experience working within the care industry. She was promoted to Deputy Manager from Team Leader at St Joseph's in 2013. Sharon has completed her NVQ Level 2 and NVQ Level 3 and has the 'Yesterday, Today and Tomorrow' award through the Alzheimer’s Society. She has also completed her PTLLS course (Preparing to Teach through the Lifelong Learning Sector) and is now able to deliver staff training at St Joseph's. Additionally, Sharon undertook the Virtual Dementia tour to gain further understanding and insight.


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Charlotte LeSage

Job Title: Engagement Lead

Joined: 2020

Charlotte joined St Josephs in 2020. Charlotte takes responsibility for organising a varied calendar of events and a engaging activities for the residents.


Frequently Asked Questions about St Josephs Care Home

What types of Care is St Josephs Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Josephs Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Josephs Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at St Josephs Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Josephs Care Home to the centre of Tring?

0.7 mile(s) as the crow flies, distance by road may be significantly further.