St Josephs Care Home

Aylesbury Road, Tring HP23 4DH
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9.7 52 Reviews
  • St Josephs Care Home, Tring
Purpose built in 1993, St Josephs is found in the idyllic country town of Tring in Hertfordshire, providing care for those needs that arise from both old age and dementia.

An already established care home, St Josephs was one of the original care homes to identify the need for specialised, specific environments, built to cater for the needs of residents experiencing a dementia. It was with this in mind that the purpose built, single storey, courtyard style area was created.

The specialist dementia environment at St Josephs has been awarded dementia accreditation from Hertfordshire County Council for the last three years.

There is a choice of single or companion en suite bedrooms, all of which may be personalised.

St Josephs offers a choice of lounges and dining areas, a private family lounge/reading room and a garden conservatory. The beautifully landscaped, private gardens at St Josephs offer a safe environment, with easy access pathways for outdoor activities.

St Josephs offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by St Josephs Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Pead (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for St Josephs Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,650
    • Self-Funded Residential Dementia Care £1,500 – £1,650
    • RESPITE Self-Funded Residential Care £1,500 – £1,650
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,650
  • (these prices are only a guideline, please contact St Josephs Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Josephs Care Home Reviews (52)

Total of 52, showing 41-52
9.7

St Josephs Care Home has a Review Score of 9.7 (9.654) out of 10, based on 12 reviews in the last 2 years. Over all time St Josephs Care Home has 52 reviews.

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Review from Emma J (Regular Volunteer) published on 7 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son and I visit St Josephs' as part of a playgroup. The staff are always welcoming and we've really enjoyed the sessions, it's also lovely to see the residents enjoy the group as much as the little ones.

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Review from Sue M (Daughter of Resident) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now lived at St Josephs' for nearly 4 years and during that time I have been extremely satisfied with the care she receives. The staff are invariably kind and patient. My mother always looks well presented with it being clear that staff support residents to maintain good standards of personal
hygiene and appearance. Staff also seem respectful and mindful of my mother's personal characteristics, knowing her likes and dislikes. Staff appear cheerful and make time to chat to residents.


I am always kept informed of any incidents of ill health that my mother might have or any changes in her health or well-being. I am always made to feel welcome when visiting and never feel it is a problem to talk to staff about any matters relating to my mother.


Activities are offered to residents and it has been really heartening to hear of the outings and entertainment that have been arranged.


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Review from Jane H (Niece of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident for 4 and a half years. I was particularly impressed with the level of care she received during the last months of her life in the dementia wing, and certainly, when receiving palliative care, the level of kindness shown towards her by a number of staff was very touching.

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Review from Jackie D (Daughter of Resident) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can see that my Mother is comfortable and happy living at St Josephs it is a home rather than an institution and the daily routine is fitted around the residents. Despite being completely deaf, my Mother is encouraged to take part in a large number of activities going on and is happy to decide whether
to participate. There are often photos of her doing activities, or staff will let me know - great, as it is likely she will have forgotten by the time I visit.
I always feel very welcomed, and know that it is ok to drop in whenever I fancy - very reassuring and wasn't true of some other homes I considered. My husband and I feel very much part of the St Josephs family.
I'm impressed with how the staff look after my Mother, and how they handle some of the more difficult elements of that role. When my Mother has had health problems, they have always responded quickly and also then made sure that I am kept up to date.
I know that my Mother is well looked after and happy.

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Review from Danielle F (Regular Volunteer) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Josephs is a lovely environment full of extremely lovely staff. It is clean and very presentable. Lovely atmosphere. The residents are treated with high levels of respect and they always seem very happy when I go in!

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Review from Jane J (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had excellent care from a hard working and friendly team of workers.You felt like one of the family. Whenever I visited, my mother was in the lounge enjoying the activities and interacting as far as she was physically and mentally able.

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Review from Sharon L (Friend of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home. Felt like it was my mum's front room, warm and welcoming. The staff were very friendly and helpful and the residents looked happy. At the moment it's in my top three. Really would give a ten out of ten for overall home from home experience.

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Review from Ingirid M (Friend of Resident) published on 24 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities leader at St Joseph's is the best I have seen in years. She is never done with fundraising for outings and nothing is too much trouble for her. The residents love spending time with her on their trips out to the beach, coffee, garden centres, out in wheelchairs just for some fresh air,
to name just a small part of the daily activities she has lined up for them.

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Review from Tanya M (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the activities coordinator started at St Josephs, I feel she really works hard with the residents, she does a lot of fundraising etc. I feel more at ease that she bonds with mum really well. She also keeps me up to date with mum a lot. She is a godsend at St Josephs.

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Review from Gisela M (Friend of Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On Saturday the 2nd of July, I visited a friend around 4.30pm. As I walked along the corridor, before the lounge, I noticed an elderly lady, sitting on the toilet, the door wide open, and in full view; of any visitor calling;
Not only was I shocked, but also aware of the lady's distress and loss of
her dignity! It really should never happen! On chatting with my friend, I relaid what I had seen, and she said that is happened very often. I suggested she should approach management but was hesitant is doing so, as the home appears to be short staffed.
I do not agree, and decided to inform you of this event, it is surely never acceptable that this is allowed to happen.

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Review from Shriley B (Wife of Resident) published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems happy and well cared for, although he cannot speak much to say so.
I appreciate the patience and professionalism of the carers, nothing seems to be too much trouble, although they work long hours. I and my family all appreciate the welcome we are given as visitors.
I particularly
value the valiant efforts made by the activities organiser to try to stimulate the interests of very challenging residents.

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Review from M B (Son of Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the home is a caring and safe environment for my mother. However, items such as glasses and even dentures have gone missing. I rarely buy new clothing for my mother as it gets lost very quickly, despite being named with sewing name tags. The residents spend most of the day sitting down and only
move at meal times. A light exercise programme of say half an hour per day would be a good idea, especially for my mother who is partially sighted.

Reply from Emma Pead, Manager at St Josephs Care Home

A meeting has been held with the family re the concerns that have been brought up, and the family are happy with the actions the home has taken.


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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for St Josephs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.654 for St Josephs Care Home is calculated as follows: ( (97 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 136 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Josephs Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (3)

Emma

Emma Pead

Job Title: Manager

Joined: 2005

Emma's journey at B&M Care started in 2005 when she accepted the Home Manager position at St Matthew's. Following a storied success, she transferred to St Joseph's in 2015 to further develop her skill set as a manager of a home that offers both residential and dementia care. Throughout her career, she has acquired a number of qualifications, including the Registered Managers Award (RMA), as well as completing the ‘Leadership Matters in Person-Centred Dementia Care’ programme delivered in conjunction with Dementia Care Matters and Alzheimer’s Society.


Sharon

Sharon Caple

Job Title: Deputy Manager

Joined: 2000

Sharon has worked with B&M Care since 2000 and has a lot of experience working within the care industry. She was promoted to Deputy Manager from Team Leader at St Joseph's in 2013. Sharon has completed her NVQ Level 2 and NVQ Level 3 and has the 'Yesterday, Today and Tomorrow' award through the Alzheimer’s Society. She has also completed her PTLLS course (Preparing to Teach through the Lifelong Learning Sector) and is now able to deliver staff training at St Joseph's. Additionally, Sharon undertook the Virtual Dementia tour to gain further understanding and insight.


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Charlotte LeSage

Job Title: Engagement Lead

Joined: 2020

Charlotte joined St Josephs in 2020. Charlotte takes responsibility for organising a varied calendar of events and a engaging activities for the residents.