Prince Michael of Kent Court

Stratford Road, Watford WD17 4DH
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9.9 83 Reviews
  • Prince Michael of Kent Court, Watford
Rated 'Outstanding' by the Care Quality Commission (December 2018), Prince Michael of Kent Court is a purpose-built facility located cloase to the town centre in Watford.

The Home has assistive technology to help engage and entertain residents. A specialist reminiscence garden and lighting is also available to reduce “sundowning,” promoting calmness and providing reassurance.

The Home is divided into five ‘family style’ house group areas, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.

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Care Provided by Prince Michael of Kent Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beverley Roberts (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince Michael of Kent Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,375 – £1,625
    • Self-Funded Residential Dementia Care £1,579 – £1,896
    • RESPITE Self-Funded Residential Care £1,513 – £1,787
    • RESPITE Self-Funded Residential Dementia Care £1,737 – £2,086

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Prince Michael of Kent Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Prince Michael of Kent Court Reviews (83)

Total of 83, showing 81-83
9.9

Prince Michael of Kent Court has a Review Score of 9.9 (9.910) out of 10, based on 29 reviews in the last 2 years. Over all time Prince Michael of Kent Court has 83 reviews.

Overall Experience

  • 77
  • 6
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  • 0

Date Published

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Review from Julie V (Daughter of Resident) published on 8 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the home in October 2015 and is settling in well. It's a huge wrench after over 60 years of married life to lose your husband and then need to move to residential care. The team are fantastic. The home manager is always warm and friendly and does her utmost to ensure that the residents'
needs come first. Natural teething problems have been resolved readily. Almost without exception mum has found all the staff helpful, kind and friendly.


Whenever I visit, morning, afternoon or evening, there always seems to be some social event going on for the residents to join in. Mum has also been out for lunch and shopping trips are organised too. Input from outside groups like choirs and games organisers helps to offer the residents a varied entertainment program.


The home itself and the surroundings are beautifully maintained and kept very clean.


Overall I am very impressed with the level of care provided.


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Review from Lynda (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, approaching 100 years of age, has been wonderfully cared for in this warm and compassionate environment.

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Review from Steven (Husband of Resident) published on 19 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A relatively modern, clean, very well-maintained home. The staff - from the Home Manager to the individual Carers, the Catering Manager, the lady who deals with the laundry and even the handyman - are all, without exception, friendly, courteous and co-operative, not only to my Wife as a resident, but
also to me as her Husband, and my family and friends who visit my Wife. The support that is given to my Wife is wonderfully caring in the extreme (from her daily routines and her meals, but also to just 'popping in' to see her in her room from time to time to check she is OK and happy), relaxed, friendly - almost loving! - and this care creates a highly significant degree of confidence for me, and my family and friends, that my wife is being very well looked after.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Prince Michael of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Prince Michael of Kent Court is calculated as follows: ( (316 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 345 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince Michael of Kent Court is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (3)

Beverley

Beverley Roberts

Job Title: Home Manager

Joined: 2012

I have over 15 years of experience working with older people in the Care Sector. I have worked at Prince Michael of Kent Court since 2012, initially as Deputy Home Manager, and I was appointed to Home Manager in 2015.


Ersilia

Ersilia Antohe

Job Title: Deputy Home Manager

Joined: 2013

I have worked at Prince Michael of Kent Court since 2013. I have held several positions since I started including Team Leader, Training Manager and in November 2022 I became the Deputy Home Manager.


Rosalie

Rosalie Courtney

Job Title: Business Relationship Manager

Joined: 2015

I joined the team at Prince Michael of Kent Court in 2015. I started as a Receptionist and became the Business Relationship Manager in February 2018. I am responsible for all aspects of residents’ finances, and the administrative procedures within the Home.