Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Open visiting policy
On-site parking
Providence Court has a Review Score of 9.5 (9.527) out of 10, based on 19 reviews in the last 2 years. Over all time Providence Court has 60 reviews.
Review from P W (Son of Resident) published on 31 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from B F (Husband of Resident) assisted by family/friend published on 31 October 2024
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4.0 out of 5
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Review from L M (Daughter of Resident) published on 16 September 2024
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Providence Court
It warms our hearts to receive such positive feedback! We strive to create a supporting and enriching environment where our residents can thrive.
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Review from Danielle T (Daughter of Resident) published on 8 August 2024
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Providence Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
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Review from Brenda G (Wife of Resident) published on 28 March 2024
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
We truly appreciate your positive feedback. Our dedicated team works tirelessly to ensure that every resident receive the highest quality of care. Wishing you a wonderful day!
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Review from P W (Nephew of Resident) published on 22 March 2024
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you for taking the time to share your positive experience with us! Wishing you a wonderful day!
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Review from B N (Husband of Resident) published on 19 March 2024
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority, and we're thrilled to hear your positive feedback. Have a wonderful day!
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Review from J T (Niece of Resident) published on 15 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
We're delighted that you had a wonderful experience at Provident Court! It's incredibly rewarding to know that our efforts to create a warm and welcoming environment for our residents and their families are being appreciated. Have a wonderful day!
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Review from Steve A (Brother of Resident) published on 22 January 2024
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you for your comment. The team at Providence Court are delighted to have your brother stay with us. Wishing you a wonderful day!
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Review from Mark T (Son of Resident) published on 5 January 2024
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Good day, and thank you for the review.
Have a lovely day!
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Review from P C (Son of Resident) published on 4 December 2023
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you for your comment. The team at Providence Court are delighted to have your mother stay with us. Wishing you a wonderful day!
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Review from Susan M (Daughter of Resident) published on 28 November 2023
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you for your comment. The team at Providence Court are delighted to have your Mother stay with us. Wishing you a great day!
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Review from K C (Daughter of Resident) published on 8 November 2023
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you for your comment. The team at Providence Court were delighted to have your mum visit us. Wishing you a great day!
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Review from David T (Brother of Resident) published on 1 November 2023
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Thank you for your feedback. Wishing you a great day!
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Review from R W (Sister of Resident) published on 3 October 2023
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Good day and thank you for the review.
Have a lovely day!
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Review from J H (Niece of Resident) published on 20 September 2023
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Good day and thank you for the lovely review. We are happy to hear your comments about the home and if there is ever anything we can further support with, let us know. Have a lovely day!
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Review from K B (Daughter of Resident) published on 22 May 2023
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Providence Court
Good day and thank you for the review, your kind words will be shared with the team.
Your mother is an amazing woman and we are thankful to have her with us.
Have a lovely day!
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Review from Rosemary C (Daughter of Resident) published on 27 March 2023
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5.0 out of 5
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Review from R B (Husband of Resident) published on 27 March 2023
Submitted via Postal Card •
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4.0 out of 5
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Review from M R (Niece of Resident) published on 13 March 2023
Submitted via Postal Card •
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4.0 out of 5
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The Review Score of 9.5 (9.527) out of 10 for Providence Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.527 for Providence Court is calculated as follows: ( (135 Excellents x 5) + (72 Goods x 4) + (12 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 222 Ratings = 4.527
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Providence Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jul 2023
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Job Title: Manager
Joined: 2025
The Home Manager runs all aspects of the home, taking care of the business side of things and ensuring their home provides a high standard of care. While each Manager brings their own flair to the role, they do all have some qualities in common, especially their leadership and organisational skills. The role is very varied, involving plenty of resident interaction alongside the more administrative work to keep the home running smoothly. Our Managers typically hold, or are working towards, a relevant qualification and have proven experience in caring for older people.
Job Title: Deputy Home Manager
Joined: 2023
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
Job Title: Housekeeping Manager
"I enjoy working with the residents, ensuring they have a homely environment to live in. I also enjoy working on such a good team." – Pat Silah
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident’s dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Job Title: Chef Manager
The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.
