Rosslyn Residential Care

6/8 Rosslyn Road, Watford WD18 0JY
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9.9 62 Reviews
  • Rosslyn Residential Care, Watford
Rosslyn Residential Care offers warm and welcoming residential care in a safe and secure environment. Services are offered for older people and those with dementia and its associated conditions.

The home supports culturally appropriate care.

The home nurtures a family atmosphere, and staff respect the dignity and privacy of individuals.

The chef prepares a menu of tasty and delicious meals.

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Care Provided by Rosslyn Residential Care

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Bhavna Jagwani (Manager)
  • Admission Criteria
    • Assessment based admission
    • Ages 55+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Rosslyn Residential Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,300
    • Self-Funded Residential Dementia Care £850 – £1,300
    • RESPITE Self-Funded Residential Care £950 – £1,299
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,300

  • The fees would depend on the assessment and happy to discuss this at that stage.
  • (these prices are only a guideline, please contact Rosslyn Residential Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any day between 10am and 4pm. Other times are available to arrange a time that suits you. Please email or call to arrange this at your convenience


  • Parking

  • On site parking available for all visitors


Rosslyn Residential Care Reviews (62)

Total of 62, showing 1-20
9.9

Rosslyn Residential Care has a Review Score of 9.9 (9.923) out of 10, based on 16 reviews in the last 2 years. Over all time Rosslyn Residential Care has 62 reviews.

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Review from J R (Friend of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very close friend has been a resident at Rosslyn Residential Care. He has got so much better which is incredible and heartwarming to see. He is well cared for by the team who are very helpful. And the manager is wonderful and always encouraging. He loves the food which is top quality. His room and
the house is very clean. There is a beautiful garden that he absolutely loves, they have nice summer parties which he thoroughly enjoys. Their engaging activities and warm interactions create an environment where he truly thrives. We both appreciate that I am able to visit which means the world to both of us.

Reply from Kiran Vaidya, Regional Manager at Rosslyn Residential Care

Thank you so much for your feedback. It will be shared with our team.


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Review from Tamara W (Granddaughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Rosslyn Court is amazing. It's great to see how much my grandma has been able to settle in so quickly and see growth in her health. At Rosslyn Court, we're always able to be informed with updates, they understand the correct care procedures and always make sure to keep a smile on my grans
face. The family are happy to recommend the care home to others who require peace of mind. Thank you to everyone for your hard work, it really means a lot knowing that my gran is having the best care possible.

Reply from Kiran Vaidya, Regional Manager at Rosslyn Residential Care

Thank you for your feedback and it will be passed to our dedicated team.


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Review from Tess G (Niece of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very grateful to have found my Uncle in the care of very friendly, helpful staff and always willing to assist in any way. We have made very precious friends in Rosslyn Care Home and have our admiration for their hard work!

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your feedback and appreciation for the team's hard work. This would be passed to the team. Best wishes.


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Review from Jay P (Son of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Rosslyn Residential Care under temporary resident terms. Being a vegetarian, and lacking proper communication in English, I was concerned. Prior to agreeing to the placement, the management team assured me that the staff would be able to communicate with her and cater to her
dietary needs. Meeting the manager and the staff was reassuring and I was satisfied that Mum would be looked after temporarily until her assessment was completed.
The manager and her staff looked after my mum like their own. They would refer to her as Grandma in Gujarati and make sure all her dietary needs were satisfied. Mum was underweight and she was looking amazing yesterday and was fully with her wits yesterday as she moved to a permanent placement. I will be forever indebted to the team for the care and devotion with which they looked after my mum.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your feedback. This would be shared with the team.


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Review from K H (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would love to thank the manager and her fantastic staff for looking after my mum so well and making her and myself so welcome. Mum has settled in she has been there for 5 months and in that short space of time I see a big change in her.
This care home is one I would recommend for anyone who is having
to make that big decision about a family member.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your feedback. This would be shared with the team.


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Review from Elaine E (Daughter of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This afternoon I saw first-hand the amazing patience and kindness of staff as they dealt with my very distressed Mum. Sadly she is frequently challenging but I have only ever seen the staff calm, reassuring and smiling whether supporting her personal care or daily living. One member of staff told me
she had been looking forward to coming back to work after her holiday. Doesn't that exemplify a strong team morale and excellent hands-on management.

Reply from Kiran Vaidya, Regional Manager at Rosslyn Residential Care

Thank you Elaine for your kind feedback and it will be forwarded to our team.


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Review from Keven C (Friend of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our lifelong friend who has been in your care since February this year.
We visit him every month and are continually impressed by the quality of care he receives.
From the interest that the manager demonstrates and the care that each of the staff show including one in particular who works
tirelessly to provide their daily meals.
The staff always greet us with a smile, well done to all concerned.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Dear Keven, thank you so much for your feedback. This would be shared with the team.


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Review from Delia B (Mother of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. They take great care, a lot of entertaining for them, food is very good and are always arranging little parties for loved ones to attend. They take great care in keeping you up to date about the well being of your loved ones.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your review. This would be passed to the team.


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Review from David G (Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service and staff are not only excellent but it was like staying in a holiday five-star hotel and the staff give that type of service. I am very happy to be at Rosslyn Court. Lovely staff, very polite.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Dear David, It has been pleasure looking after you. Thank you so much for your great review. I would pass this to the team. Kind regards.


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Review from Tracey W (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot put into words how wonderful the management and staff are at Rosslyn. The quality of care is extremely high and their knowledge of their residents.
As a family, we never needed to ask for anything for our mother, everything was provided with so much thought put into it.
With regards to
health, we were given peace of mind because management had already been proactive, and contacted their GP if there was any change, so we quickly realised we could trust our mother would immediately get the care she needed.
Management and staff are friendly, very caring and efficient and nothing was ever too much trouble. Communication was excellent in all areas of care and especially if there was any change of medication.
Resident's enrichment is very important at Rosslyn and residents are kept occupied with a wonderful selection of activities for all levels.
Family events, garden parties, live music, coffee and cake get-togethers, cultural celebrations are all part of each year. So grateful.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your feedback. It was a pleasure to look after Mum. I would pass this to the team. Thank you very much for the card as well. Good luck.


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Review from Wayne W (Son of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosslyn Court is an excellent home, and without a doubt brought my mother a few extra years. She was very happy there and well looked after, the staff were wonderful.
Singers came in to entertain and there was always a party or activites.
Can't speak highly enough of Rosslyn Court.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much. It was a pleasure looking after Mum and meeting your lovely family. This would be passed to the team.


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Review from Rosari S (Relative of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Rosslyn Residential Care.
The staff are lovely and always smiling.
They are taking good care of my cousin so I have peace of mind.
I would highly recommend this care home. There is a garden room where we can sit and talk privately and the garden is beautiful.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your wonderful feedback. This will be passed to the team.


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Review from Julie E (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home for 10 months and I have nothing but praise and gratitude for every member of staff I've met.
The residents are well looked after and treated with dignity.
The home is always clean and never smells.
I receive regular updates about my mum if the staff have any health
concerns and if I phone to find out how mum is the staff always find the time to talk to me.
It reassures me knowing that if I can't visit Mum as much as I would like to Mum is surrounded by lovely, caring people who Mum calls her friends.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for a lovely feedback. This will be passed to the team. It is pleasure looking after your mum. Kind regards.


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Review from Stephen B (Son of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice and friendly home. Management and staff are always extremely helpful, my mum was very anxious the first week of her residency now 3 weeks down the line she has settled in and is very happy.
From my point of view, the staff have put my mind at rest knowing she is well looked after and they call
me every time there is an 'incident' - which is great.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your feedback, Stephen. It's a pleasure to look after your mum. This will be passed on to the team.
Kind regards.


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Review from E B (Stepdaughter of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our stepmother has been in Rosslyn Residential Care for almost three year and we have been very grateful for the care she has had during that time. Just before she was admitted she was diagnosed with advanced Alzheimer's disease and at that time her behaviour was extremely challenging, with episodes
of screaming and aggression. The staff were able to manage this really well and helped her to calm down and be more settled.
The previous and current managers are very approachable and also have a good relationship with her.
Our elderly father sadly passed away in January this year and although he missed her very much, he had nothing but praise and gratitude for all the staff at the home. She is now at the end stage of this awful disease and does not recognise us when we visit, yet we can see how she responds to the staff who care for her every day. She is always clean and comfortable and we receive regular updates about any health problems she may have.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for your wonderful feedback. This will be passed to the team. Kind regards.


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Review from Kathleen B (Wife of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is just the best, my resident has been in there for nearly a year now.
Never had any problems, if there is something I think is not right I just speak to the manager or the staff and it’s sorted.
The staff are so caring to all the residents and treat all the residents with dignity,
I have seen this myself.
It’s always clean and never smells in the residents' rooms and the home.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you so much for such nice feedback. It will be passed to our team.


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Review from Mark K (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past two years, the staff and management have provided excellent care for my father. They have not only looked after him they have become his friends. They entertain him and care for his needs. We have been so lucky to find such a lovely home for him to reside in.

Reply from Bhavna Jagwani, Registered Manager at Rosslyn Residential Care

Thank you, Mark, for your feedback. This would be passed to the team. It has been a pleasure looking after your dad.


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Review from Debbie H (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how we feel with regard to everybody we have come in contact with at Rosslyn Court. We could not have wished for more caring or considerate carers to look after our lovely father. We are all kept up to date with everything - nothing is too much trouble for anyone. We love seeing
the posts on social media - everyone is always so happy celebrating something or just being kept busy with the many activities they enjoy.
Thank you, doesn't even touch the sides! You are all family to us.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you, Debbie, for such nice feedback. It will be passed to our team. It is pleasure to look after your Dad.
Kind Regards.


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Review from Mark P (Nephew of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout her time being cared for at the home, my aunt was very well cared for. Her needs were met in every respect, in a very professional and caring manner. She loved the home which she went into in 2018 until her passing.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you Mark for your feedback. It was a pleasure to look after your aunt and working with you.
Kind regards.


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Review from Elaine C (Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall staff are very good and the home is very clean, food is good I appreciate everything you all have done thanks very much you really do make a difference to all the residents and try your hardest to make their stay as best as you can.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Rosslyn Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Rosslyn Residential Care is calculated as follows: ( (169 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 182 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosslyn Residential Care is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

KIRAN

KIRAN VAIDYA

Job Title: Regional Manager

We are excited to introduce Kiran Vaidya, who has been a dedicated member of our team for over 10 years. With a Level 5 qualification and a Bachelor’s degree in Business Administration, she brings both academic knowledge and hands-on experience to her role. In addition to her extensive background, she has served as a registered manager for 10 years, overseeing operations and ensuring high standards across the board. With 16 years of industry expertise, Kiran Vaidya has consistently demonstrated strong leadership, guiding our team toward continued success.


Her commitment, experience, and leadership make her a vital asset to our company, and we’re proud to have her leading our regional efforts.


Bhavna

Bhavna Jagwani

Job Title: Registered Manager

We are delighted to introduce Bhavna Jagwani, our dedicated Registered Manager at Rosslyn Court. With a BSc in Health and Social Care and a Level 5 qualification, she brings a solid educational foundation and a wealth of expertise to her role. Her background in teaching adds an extra dimension to her leadership style, allowing her to effectively guide and support both staff and residents.


With 15 years of experience in the health and social care industry in the UK, Bhavna has spent 7 years at Rosslyn Court. For the past 3 years, she has served as the Registered Manager, after previously holding the role of Deputy Manager. Throughout her time at Rosslyn, she has consistently demonstrated exceptional leadership, ensuring the highest standards of care and operational excellence. Her passion for health and social care, combined with her extensive experience, makes her a vital asset to our team.


We are proud to have Bhavna Jagwani leading Rosslyn Court, and we are confident that her continued expertise and commitment will positively shape the care and services we provide.


Viorica

Viorica Batir

Job Title: Deputy Manager

We are pleased to introduce Viorica Batir, our dedicated Deputy Manager with a wealth of experience in health and social care. Holding a Bachelor’s degree in Health and Social Care and a Diploma in Nursing, she combines strong academic credentials with extensive industry experience. With 7 years of experience in the UK healthcare sector and 20 years in her home country, she brings a broad perspective and deep understanding of care management.


Her diverse background has equipped her with the skills needed to support both residents and staff effectively, ensuring the highest levels of care and operational efficiency. Viorica Batir’s passion for nursing and commitment to providing exceptional care make her an invaluable member of our team.


We are proud to have Viorica Batir supporting our operations and leadership, and her vast experience continues to contribute to the quality of service we provide.


Frequently Asked Questions about Rosslyn Residential Care

What types of Care is Rosslyn Residential Care registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosslyn Residential Care provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rosslyn Residential Care have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Rosslyn Residential Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosslyn Residential Care to the centre of Watford?

0.4 mile(s) as the crow flies, distance by road may be significantly further.