Rosslyn Residential Care

6/8 Rosslyn Road, Watford WD18 0JY
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9.9 62 Reviews
  • Rosslyn Residential Care, Watford
Rosslyn Residential Care offers warm and welcoming residential care in a safe and secure environment. Services are offered for older people and those with dementia and its associated conditions.

The home supports culturally appropriate care.

The home nurtures a family atmosphere, and staff respect the dignity and privacy of individuals.

The chef prepares a menu of tasty and delicious meals.

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Care Provided by Rosslyn Residential Care

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Bhavna Jagwani (Manager)
  • Admission Criteria
    • Assessment based admission
    • Ages 55+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Rosslyn Residential Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,300
    • Self-Funded Residential Dementia Care £850 – £1,300
    • RESPITE Self-Funded Residential Care £950 – £1,299
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,300

  • The fees would depend on the assessment and happy to discuss this at that stage.
  • (these prices are only a guideline, please contact Rosslyn Residential Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any day between 10am and 4pm. Other times are available to arrange a time that suits you. Please email or call to arrange this at your convenience


  • Parking

  • On site parking available for all visitors


Rosslyn Residential Care Reviews (62)

Total of 62, showing 21-40
9.9

Rosslyn Residential Care has a Review Score of 9.9 (9.923) out of 10, based on 16 reviews in the last 2 years. Over all time Rosslyn Residential Care has 62 reviews.

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Review from A M (Sister-in-law of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rosslyn coped very well with a short-notice placement in a hurry. Professional and friendly.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you for your review. Your feedback will be passed on to our lovely team.


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Review from Sheila H (Daughter of Resident) published on 11 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was placed in Rosslyn Residential Care by NHS on discharge from hospital, I was very upset having to put him in care and was worried as to what the home was like as it was not local. When we first went to see my father at the care home, he was very unsettled. He has been in the care home a
while now and has really settled in. I now know I did not have to worry, all the staff are really friendly and professional. Communication between myself and the managers is wonderful they always let me know how my father is getting on and have sorted the transfer of all my father's GP and hospital appointments out. Now seeing dad settled in I feel so blessed he is in such a caring environment and has wonderful staff looking after him. I would like to thank the management, nursing staff, cooks, cleaners and odd job man for making Rosslyn care home such a welcoming happy place for residents and visitors. Thank you all so much.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello Sheila,
Thank you very much for your feedback from team of Rosslyn Court. Our aim is to excel in care and whole experience of both service user and family. Your support is much appreciated.


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Review from Teresa O (Daughter of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the care the home provided. Although it took my dad a while to settle in the staff were very patient, and kind and spent time finding out what he liked doing. The communication was excellent and any changes or information was always passed on to me. I could also speak to him at
any time of the day. They involved him in various activities and outings and we were invited to family days and lunches out. It was a great comfort knowing he was being well cared for and all the staff are so friendly and kind. The management are very hands-on and takes time to know each resident. A very good team of people.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you for your kind words and lovely feedback.


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Review from Geoff S (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was placed in Rosslyn Court by the NHS on discharge from hospital, as a family, we were worried as we had no access to mum or the home because of Covid restrictions. Our worries were immediately dispelled by the home's feedback and information on mum’s progress settling in. When we were allowed
to visit mum was happy and could not stop talking about how nice the food was and they always made her a special lunch. We still have not been allowed into her room or the main building and so have no first-hand experience of the room and activities but mum comments on how nice her room is. Since being there mum’s health and well-being have improved which reflects on what the management and staff provide. The garden room where we can meet mum during restrictions is very welcoming as is the garden, which I know mum enjoys. The staff are always jolly with mum and any visitors which I think reflects on the good management and my own experience with the manager and deputy is always a positive one.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you very much for your feedback. It will be passed to our team. It is pleasure to look after your mum and happy to help always.
Kind Regards


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Review from Stephen K (Son of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care dad is receiving is of the highest level. Communication between the home and my family is excellent. All staff are helpful, kind and caring whilst also displaying the highest level of professionalism during these most challenging of times. The last 18 months have been a very traumatic
time for dad, with the sad death of mum, followed by his severe stroke and the sudden onset of his dementia, and all the associated issues. Though the NHS gave us no choice as to where dad was discharged, I am sure it would not be possible to find any alternative able to better the quality of care and service provided by Rosslyn Residential Care. After months of struggling with an over-staffed, poorly managed NHS system, it is a blessed relief to deal with the team at Rosslyn Residential. They always seem to go the extra mile, whether that be facilitating remote or on-site visits, or insuring that Dad always has what he needs. Very well done.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you very much for your kind words for our team. It always helps to boost their morale and give them confidence in what they do.


Kind Regards


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Review from Pat G (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum received at the care home. She says she is very happy and is treated very well. The staff are very kind and caring and treat her with respect.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello Pat,
Thank you very much for your kind words and feedback. It is pleasure to see you and looking after mum.
Kind Regard


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Review from Lina M (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy living in the care home. She's happy with the care she receives, with the staff, the food, her room - she's happy with everything in the care home. The staff look after her and I'm happy with everything they do for Mum.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you Lina for your feedback and kind words for staff.


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Review from Jeanette R (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team at Rosslyn Residential, have been marvellous looking after my mother.
My mother has dementia, and lots of other illnesses, which the care team are aware of and do everything possible to care for her needs.
3 weeks ago, the carers found her, not being her usual self and very disoriented,
so they called the ambulance straight away. Lucky they did, as my mum had Pneumonia, and had to have a life-saving blood transfusion.
While at hospital, my mother, also tested Covid- Positive, for the second time, and was in an isolation ward, until she rested negative.
Luckily, she got better and came back to Rosslyn Residential, this week.
Bless my mum, she couldn’t remember anything that happened or anyone.
Thanks to everyone at Rosslyn Residential, she is back to her pleasantly confused self and is now happy and contented.
Thank You all at Rosslyn Residential Care Home.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello Jeanette,
Thank you for your feedback and it will be passed on to our team. It was good to see you today and we had fun celebrating Mum's birthday.
Kind Regards
Kiran


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Review from Sarah G (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been a resident at Rosslyn Residential Care since leaving hospital last October, following a stroke. The care and communication between the home and our family has been fantastic especially whilst we are going through this pandemic. Dad seems settled and well looked after. I would definitely
recommend Rossyln Residential Care.

Reply from Management Team, Management Team at Rosslyn Residential Care

Thank you for your kind words. This will be passed on to all of our staff. Thanks again.


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Review from Emma H (Daughter-in-law of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Catered well for my mother-in-law. Regarding food - special Asian food, was able to communicate in her language. Made her at home. Good support from the whole team.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you Emma for your kind feedback. It was a pleasure to have your mother-in-law with us.


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Review from Jenny C (Daughter of Resident) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a smaller care home in a converted house, so it's homely and welcoming for residents. My dad has been resident here for almost a year and is now settled and calm with good support and encouragement from the staff. Management always take time to update me fully when I call. A recent hospital
visit was handled well with concern and sensitivity for his wellbeing.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello Jenny,
Thank you for your feedback. Our aim is to provide the best care to all our service users to suit their needs.


Kind Regards
Kiran Vaidya


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Review from Andrew M (Son of Resident) published on 14 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came from hospital directly into her first care home and all of the staff have been very kind and accommodating. I am very pleased with the way my mother is being treated and I know she is in good hands, which takes away a lot of worry and concern.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you Andrew for your honest feedback. It is a pleasure to have your mum with us.


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Review from Jayn L (Daughter of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very fussy mother is extremely happy at Rosslyn Court so that says a lot. The care she is receiving gives me and my brother peace of mind. The staff are absolutely wonderful and I know she is being treated very caringly with understanding and dignity. I researched many Care Homes and this one has
the best reviews and best ongoing CQC rating that I have found. I could not find one negative comment about this Care Home and quite rightly so from my experience so far. Due to the current restrictions and the fact that we cannot enter the home, I cannot comment on some of the options shown below but my mother enjoys the food and is very grateful for the wonderful care she is receiving. My brother and I are extremely grateful to the staff and can highly recommend this Care Home.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you for your feedback and it is a pleasure to have your mum at Rosslyn court.


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Review from R G (Cousin of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I strongly recommend this care home.

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Review from F R (Daughter-in-law of Resident) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law moved to Rosslyn Court on January 4th and from the start, the management have been amazing and welcoming.
When she arrived at the home from hospital, the staff were waiting to get her out of the car into a wheelchair and they helped settle her in immediately.
We were offered tea
and biscuits in the dining area to relax and help mum get to know the other residents.
It’s been just over three weeks now and mum is settled into a routine and enjoying it.
She recently had a cold and as we live three hours away, we wouldn’t have known about this but it was great that management noticed this, the doctor was called and she was put on antibiotics and given a nasal spray.
Management emailed me and kept me informed all the way on her progress and how she is doing and the course of action taken.
It was a great comfort to know that even though they must be really busy they still made time to keep us updated.
It’s reassuring and gives us peace of mind that she is being well taken care of in a good caring home with good caring staff.
The residents' food is cooked from fresh and the small but quaint home is very welcoming, which is exactly what we were looking for our mum. We didn't want something massive where she will just be a number. We would recommend Rosslyn Court 100 per cent.

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Review from O L (Sister of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting my brother for approximately 3 hours a day, all the staff were very attentive at all times to all those in care. They were very well fed, very good meals, plenty of cold and hot drinks served with biscuits and occasional treats. The home was very clean and so were the patients it was also very
comfortable. I was always offered tea whenever I was there.
They played cards and bingo several days which those that took part enjoyed, most people enjoyed chatting and were happy to be at the home. My brother said he was well looked after, I could see that and he was happy. I was visiting my daughter at the time I visited my brother and I was pleased to spend as much time as possible with him. I am now back at home and I am so happy to know he is well looked after.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you very much for your feeback. We will aim to provide you all information around kind of activities we do and I would like to invite you all to take part in it.


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Review from A S (Daughter-in-law of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always welcoming and I can approach them for an update on her care. Staff interact with my Mother in Law and the other residents and treat them with respect and dignity. This care home provides a clean and safe and secure environment for residents.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello Anne, thank you very much for your feedback. Regards.


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Review from Keith E (Brother-in-law of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home.

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Review from T P (Daughter of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish for better staff to look after my father. They are all so kind and caring - even the cook and the cleaners.
It's a small but very lovely care home.

Reply from Kiran, Manager at Rosslyn Residential Care

Thank you for your kind words. It is great that you like the personal attention and care that we give to our residents and the homely atmosphere that we create at Rosslyn Residential. We look forward to seeing you very soon and I will pass on your kind message to all of our staff. Thank you.


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Review from Sylvia B (Friend of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend at Rosslyn Residential Care for at least eighteen months, and in every respect have been pleased and impressed. She needs 24-hour care- it's a relief to me that Rosslyn Residential Care provides such a good all-round service. All of the staff are sociable with the residents.
This is just one of the services that makes my friend happy. They are hospitable to me, give kindness and nourishment- I am grateful.
Friday July 26th they held a beach party in the gardens, family and friends welcome, there was a singer, well known to Rosslyn Residential Care- much enjoyed. There was food and drink for everyone then a giant raffle.
Recently, those that can, went out for a meal. I don't think Rossyln Residential Care could do more. I rest my case.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello Sylvia, Thank you very much for your kind feedback. Our aim is to promote well being of residents as well as their families and friends. We are more than happy to greet you and all other families.


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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Rosslyn Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Rosslyn Residential Care is calculated as follows: ( (169 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 182 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosslyn Residential Care is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

KIRAN

KIRAN VAIDYA

Job Title: Regional Manager

We are excited to introduce Kiran Vaidya, who has been a dedicated member of our team for over 10 years. With a Level 5 qualification and a Bachelor’s degree in Business Administration, she brings both academic knowledge and hands-on experience to her role. In addition to her extensive background, she has served as a registered manager for 10 years, overseeing operations and ensuring high standards across the board. With 16 years of industry expertise, Kiran Vaidya has consistently demonstrated strong leadership, guiding our team toward continued success.


Her commitment, experience, and leadership make her a vital asset to our company, and we’re proud to have her leading our regional efforts.


Bhavna

Bhavna Jagwani

Job Title: Registered Manager

We are delighted to introduce Bhavna Jagwani, our dedicated Registered Manager at Rosslyn Court. With a BSc in Health and Social Care and a Level 5 qualification, she brings a solid educational foundation and a wealth of expertise to her role. Her background in teaching adds an extra dimension to her leadership style, allowing her to effectively guide and support both staff and residents.


With 15 years of experience in the health and social care industry in the UK, Bhavna has spent 7 years at Rosslyn Court. For the past 3 years, she has served as the Registered Manager, after previously holding the role of Deputy Manager. Throughout her time at Rosslyn, she has consistently demonstrated exceptional leadership, ensuring the highest standards of care and operational excellence. Her passion for health and social care, combined with her extensive experience, makes her a vital asset to our team.


We are proud to have Bhavna Jagwani leading Rosslyn Court, and we are confident that her continued expertise and commitment will positively shape the care and services we provide.


Viorica

Viorica Batir

Job Title: Deputy Manager

We are pleased to introduce Viorica Batir, our dedicated Deputy Manager with a wealth of experience in health and social care. Holding a Bachelor’s degree in Health and Social Care and a Diploma in Nursing, she combines strong academic credentials with extensive industry experience. With 7 years of experience in the UK healthcare sector and 20 years in her home country, she brings a broad perspective and deep understanding of care management.


Her diverse background has equipped her with the skills needed to support both residents and staff effectively, ensuring the highest levels of care and operational efficiency. Viorica Batir’s passion for nursing and commitment to providing exceptional care make her an invaluable member of our team.


We are proud to have Viorica Batir supporting our operations and leadership, and her vast experience continues to contribute to the quality of service we provide.