Rosslyn Residential Care

6/8 Rosslyn Road, Watford WD18 0JY
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9.9 62 Reviews
  • Rosslyn Residential Care, Watford
Rosslyn Residential Care offers warm and welcoming residential care in a safe and secure environment. Services are offered for older people and those with dementia and its associated conditions.

The home supports culturally appropriate care.

The home nurtures a family atmosphere, and staff respect the dignity and privacy of individuals.

The chef prepares a menu of tasty and delicious meals.

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Care Provided by Rosslyn Residential Care

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Bhavna Jagwani (Manager)
  • Admission Criteria
    • Assessment based admission
    • Ages 55+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Rosslyn Residential Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,300
    • Self-Funded Residential Dementia Care £850 – £1,300
    • RESPITE Self-Funded Residential Care £950 – £1,299
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,300

  • The fees would depend on the assessment and happy to discuss this at that stage.
  • (these prices are only a guideline, please contact Rosslyn Residential Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any day between 10am and 4pm. Other times are available to arrange a time that suits you. Please email or call to arrange this at your convenience


  • Parking

  • On site parking available for all visitors


Rosslyn Residential Care Reviews (62)

Total of 62, showing 41-60
9.9

Rosslyn Residential Care has a Review Score of 9.9 (9.923) out of 10, based on 16 reviews in the last 2 years. Over all time Rosslyn Residential Care has 62 reviews.

Overall Experience

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Date Published

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Review from Cathy M (Granddaughter of Resident) published on 23 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, helpful and friendly.
Always take my Grandad's needs into account, they know him and what makes him happy.
Food is good, homecooked and seconds always available.
Entertainment is fantastic, great variety and pleases residents.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thank you for your feedback. We always strive for the best for our service users.


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Review from Elaine C (Sister of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am very pleased with the care my brother gets. Helpful, friendly, very caring. I would like to say well done to the staff.

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Review from M W (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived here 2 weeks ago and already she feels it is her home. She has settled so well and loves her room, the food and the amazing staff.

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Review from M H (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and friendly staff. The staff are caring and attentive and always accessible.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Thanks for your feedback.


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Review from Graham H (Son of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Being relatively small, this care home can give close personal care and my mother seems very happy here. She seems to have improved, both mentally and physically, since she arrived. I am impressed by the care and attention given to her by the staff.

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Review from Richard S (Friend of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, everyone treated with dignity.

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Review from Julian B (Respite Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that I got excellent service. It's very clean, staff and management are very helpful at all times.
If I ever needed to go into a care home I would like to come here. It is 'home from home'.
I will visit here whenever I can.

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Review from D P (Daughter of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff and residents too.
Good food.
Prompt calling if GP needed.
Good communication.
All in all a good and fair-priced facility for Mum's respite care.
Thank you.

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Review from Nosheen A (Niece of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has had excellent care in Rosslyn Residential Care, all the staff have been very helpful and supportive towards him.
It is a great shame he has to move to a nursing home as Rosslyn has been his home and family.

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Review from J J (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been a busy month at Rosslyn Court for residents having birthdays. The staff make a fuss of each individual and because there were five birthdays this month Including mum they arranged a special party with an entertainer and huge cake bearing all the "Birthday Girls" names. It was a lovely afternoon
of song, music and laughter and dancing too!"
Mum's care needs are always met and she is happy, secure and well cared for at all times.

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Review from Harry R (Son of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They do the best job they can with the number of people they have. The owner/senior manager never seems to be there. In general, I'd give them 7/10. I visit as much as I can. If I have any issues, in general they will sort it out.


Since the new management has been there, the assistant manager has

put new things in place. Things are always improving but I will always strive for better for my mum. My mum is very happy there.

Reply from Kiran Vaidya, Registered Manager at Rosslyn Residential Care

Hello, Harry,
Thanks for your feedback.
I would just like to draw your attention that owners are looking for operational sides of the business only and Registered manager, Kiran Vaidya is on site 5 days a week and Deputy manager is in at weekends. So management staff are on site 7 days a week to talk to. If you need more information I am happy to forward it to you.


Kind Regards


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Review from Jean W (Wife of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and cheerful to all residents and visitors.
Staff make every effort to assure relatives of residents that they will care for the well-being of relatives.
Staff are so cheerful with residents.

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Review from Virug R (Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like this place very much because they care about everything. I enjoyed lunch out, musician and parties. Staff respect me and maintain my dignity.

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Review from Karen (Daughter of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in this home for 4 weeks for respite care. This is a small care home, thus they are able to give residents a high level of attention and care. My mother has severe vascular dementia and I was worried that they might not be able to deal with her behaviours, however, they were able to cope.
The carers seemed really good with the residents and there seemed to be plenty of them around during the day. There is a nice outside space and the home is very secure.

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Review from Suzanne B (Daughter of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at the home for just over a month now and has received the best care possible.
The food is delicious and the staff are amazing.
Overall standards are extremely good.
I feel very happy with the care he is getting and I am able to sleep at night without worrying.

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Review from Dawn C (Granddaughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly welcoming staff - all needs met. Caring helpful lovely place to be.

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Review from Pauline B (Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home very good. The carers are very helpful and kind. I find them good if I have problems, if you are not feeling well they are very understanding.

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Review from Gwyneth O (Sister of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always greeted when visiting. Staff are very pleasant and helpful. My sister seems well cared for and always looks fresh and clean. On the whole I am very satisfied with what I see happening when I visit.

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Review from Vinita S (Wife of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in residence here for the last 10 years - he has complex Parkinsons/dementia. He has been cared for very well and the care to concern is excellent. I don't know what I would have done without them. My husband is included wherever possible in activities but there is not a lot he can
manage.

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Review from Christine W (Daughter of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has dementia and seven years ago went into Rosslyn Court Care Home.
I've visited regularly and highly recommend it.
Visitors are welcome and greeted warmly.
The carers and other staff are kind, efficient, know each client's needs and are prompt to deal with them.
There is zero tolerance of
staff failing to meet the high standards of care.
Meals are good and dietary needs catered for.
There's a family atmosphere and the staff arrange parties for birthdays, Christmas, Easter etc and summer barbeques often with music.
There is regular keep fit, hairdressing, chiropody, dentist, optician and others coming in for clients.
Medical needs are always dealt with promptly with a doctor or ambulance called.
Doctors and nurses come in regularly as required.
The fees are very reasonable and fair based on clients' needs.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Rosslyn Residential Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Rosslyn Residential Care is calculated as follows: ( (169 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 182 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosslyn Residential Care is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

KIRAN

KIRAN VAIDYA

Job Title: Regional Manager

We are excited to introduce Kiran Vaidya, who has been a dedicated member of our team for over 10 years. With a Level 5 qualification and a Bachelor’s degree in Business Administration, she brings both academic knowledge and hands-on experience to her role. In addition to her extensive background, she has served as a registered manager for 10 years, overseeing operations and ensuring high standards across the board. With 16 years of industry expertise, Kiran Vaidya has consistently demonstrated strong leadership, guiding our team toward continued success.


Her commitment, experience, and leadership make her a vital asset to our company, and we’re proud to have her leading our regional efforts.


Bhavna

Bhavna Jagwani

Job Title: Registered Manager

We are delighted to introduce Bhavna Jagwani, our dedicated Registered Manager at Rosslyn Court. With a BSc in Health and Social Care and a Level 5 qualification, she brings a solid educational foundation and a wealth of expertise to her role. Her background in teaching adds an extra dimension to her leadership style, allowing her to effectively guide and support both staff and residents.


With 15 years of experience in the health and social care industry in the UK, Bhavna has spent 7 years at Rosslyn Court. For the past 3 years, she has served as the Registered Manager, after previously holding the role of Deputy Manager. Throughout her time at Rosslyn, she has consistently demonstrated exceptional leadership, ensuring the highest standards of care and operational excellence. Her passion for health and social care, combined with her extensive experience, makes her a vital asset to our team.


We are proud to have Bhavna Jagwani leading Rosslyn Court, and we are confident that her continued expertise and commitment will positively shape the care and services we provide.


Viorica

Viorica Batir

Job Title: Deputy Manager

We are pleased to introduce Viorica Batir, our dedicated Deputy Manager with a wealth of experience in health and social care. Holding a Bachelor’s degree in Health and Social Care and a Diploma in Nursing, she combines strong academic credentials with extensive industry experience. With 7 years of experience in the UK healthcare sector and 20 years in her home country, she brings a broad perspective and deep understanding of care management.


Her diverse background has equipped her with the skills needed to support both residents and staff effectively, ensuring the highest levels of care and operational efficiency. Viorica Batir’s passion for nursing and commitment to providing exceptional care make her an invaluable member of our team.


We are proud to have Viorica Batir supporting our operations and leadership, and her vast experience continues to contribute to the quality of service we provide.