Rose Vale

15 Rose Vale, Hoddesdon EN11 8NR
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1 Review
  • Rose Vale, Hoddesdon
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Care Provided by Rose Vale

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 8 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Person in charge
  • Denise Bone (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (8)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

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Rose Vale Reviews (1)

Over all time Rose Vale has 1 review.

Overall Experience

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Date Published

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Review from H C (Sister-in-law of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poor communication and transparency. Lack of support for service users and their families. High changeover of staff. Lack of good training and support for staff. Disorganised leadership and record keeping. I could go on, this place is a shambles.

Reply from Alex, Community Integrated Care at Rose Vale

Hi, thank you for getting in touch. We’re disappointed to hear about these issues. We have passed these comments onto both our Operations and Quality Team who have informed us that they are in discussion with you and your family members to resolve these concerns. If you would like to contact us about anything else, please do so directly at information@c-i-c.co.uk


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Rose Vale

What types of Care is Rose Vale registered for?

Older Person Care, Dementia, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Vale have?

There are 8 Single Rooms.

How far is Rose Vale to the centre of Hoddesdon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.