What types of Care is Stanborough Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stanborough Lodge provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Stanborough Lodge have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Stanborough Lodge?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stanborough Lodge to the centre of Welwyn Garden City?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Stanborough Lodge care home, Great North Road, Welwyn Garden City, Hertfordshire AL8 7TD

Review from N W (Daughter of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience

Very happy with the care that my dad is receiving should get top marks, they are brilliant. Glad that I can leave dad knowing his being looked after so good.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words. We pleased to hear that you are happy with the care that your Dad receiving from us.

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Review from D C (Friend of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience

I have visited a friend at Stanborough Lodge and been to some functions there also and the staff have always been very friendly and amazing with the residents. They always give brilliant food and entertainment for everyone.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking your time to leave us a positive feedback. Warm wishes

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Review from Brian J (Husband of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience

My experience of my wife's residence at Stanborough Lodge is one of great care for both my wife and my family.. entertainment at the home for special occasions goes beyond expectations.. this month was a Valentines Day Party at which the resident entertainer and a professional Cabaret Act kept residents

and families in a wonderful party mood.. family and visitors are always made welcome

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words. We glad to hear that you also enjoyed our parties provided to all of our residents. Warm wishes!

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Review from Kate A (Daughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience

My dad spent a year at Stanborough Lodge before unfortunately passing away this January. The care and compassion shown by the staff has been outstanding both during his stay and since he died. I can not recommend Stanborough Lodge highly enough.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for sharing your experience of our home and thank you for your kind words. Warm regards

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Review from G H (Son of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience

My dad moved in to Stanborough Lodge last October with Dementia/Alzheimer's. We were worried he wouldn't make the transition from a house and garden with my mum and cat.
The manager spent time getting to know him and his needs and as soon as the right room was available it was fully redecorated. He

moved in and had his own pictures on the walls, plenty of storage for all his things and all the attention and support he needed.
Of course he had a few ups and downs as he settled in, but he was well supported and really hasn't looked back! He loves all the entertainments and activities (even parties). He's a big fan of the food and the level of care is second to none. The manager goes above and beyond to look after my dad and us.
It's such a well run place with very consistent staff who feel like a real team and seem always happy and welcoming. It's small enough to feel homely and comfortable but big enough to cope and have everything it needs. It's very clean and very well maintained.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind words. Our staff are truly dedicated to providing the best possible experiences for all our residents and your appreciation means a lot to us. It's always rewarding to know that our efforts make positive impact. We are grateful for your support. Thanks a lot

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Review from Peter J (Son-in-law of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience

My father-in-law has settled in really well to this home. It is a great size (not too small or big), very helpful and friendly staff, issues and concerns (not many) are sorted efficiently. The staff put on a wide range of activities. Overall I am very pleased with this care home.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words and thoughtful feedback. It truly means a great deal to us to know that you felt trust and reassurance in the care and support we provided to your Father in law at Stanborough Lodge.

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Review from D H (Grandson of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience

The staff look after my Nan very well, she can be a little difficult but they take it all in stride. The room is always clean and tidy and the grounds are nice, there are a lot of activities available. My Nan doesn't think much of the food however!

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking your time to leave us a positive review. I will share your feedback to all my staffs. Thanks again!

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Review from Julia W (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience

I visited my dad back in October when Stanborough lodge hosted their Halloween party. My dad seemed happy, clean and very cared for as well as all the other residents. The place was spotless and all staff were very responsive and helpful.
I am so glad I have somewhere where I can trust the staff and

know they treat all residents like they are part of their family.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking your time to leave us a positive review. I will share your feedback to all my staffs. Thanks again!

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Review from E H (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience

Finding the best Care Home for a loved one is not easy especially if you have no experience of Residential Care. I'd like to share my personal experience about Stanborough Lodge. My mother, then aged 98, had recently been diagnosed with dementia. She was living with me and I knew the time had come

she needed more help and I had to find a place where she could be looked after. One day 2 years ago I called Stanborough Lodge. I was able to speak to the Manager right away who gently offered support and understanding. I instinctively knew then this was a special place. My mother has been a resident for almost 2 years and my initial reaction was 100% right.
This is due to the individual care and support from the Manager and her wonderful Staff. I'm regularly kept updated of any changes in my mother's health. Her room and laundry is beautifully looked after. The Home has a lovely, warm atmosphere and I'm always welcomed by Staff during regular visits.
This is a very special place.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you very much for your kind words and positive review! It was our pleasure to care for your Mum. Warm wishes.

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Review from B W (Son of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience

My mother has been a resident for around a year and I am very happy with her care. The team are very caring and keeps me updated on everything that is going on. My mother enjoys one-to-one activities and they ensure that she gets that.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words, which I will share with all of the staff. We appreciate you taking the time and love having your Mum in our home.

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Review from S O (Sister of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience

My brother is a resident at Stanborough Lodge and myself and my friend have visited on many occasions i.e. Xmas Party, BBQ, it's a lovely home, very welcoming and all the staff are lovely and caring. We are all made very welcome, the atmosphere is very relaxed and welcoming. I'd give it a 10 out of

10.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind review. It is a pleasure looking after your brother and we are very pleased that you are happy with his care. Thank you!

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Review from J M (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience

Stanborough Lodge Care Home is more than just a care home, it's one big family where staff show so much love and care. The manager has created a warm, friendly environment where my mum has spent the last 2 years. Very professional service with updates regarding health and care and the staff are so quick

to act on any health issues. The activities and events are wonderful to see. Summer bbqs, Halloween parties and Christmas parties help make some very special memories with our loved ones. Special thanks to the manager and her amazing team. They deserve all the awards going.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your lovely and positive review! I will share you feedback to all my team. Regards.

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Review from Denise D (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience

Yet another outstanding party/celebration for residents and care staff and families - this time for Christmas. This care home has the best care and focus on its residents making celebrations just as they would have been when the residents were in better health/well-being. I have come away from a Christmas

Party that feels like any family party and not at all as if it was anything but a family celebration. This Stanborough team is the best.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for kind words and for recognising everyone's efforts. The Christmas party was indeed a wonderful celebration and it's heartwarming to know that you enjoyed it as much as we did. Looking forward to more amazing events at Stanborough Lodge and opportunities to celebrate together in the future. Thank you again.

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Review from Cheryl T (Daughter of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience

My mother has been at the care home coming up to two years. In these two years, my mother has had complications with medication and her eyes started to deteriorate. The manager and staff were extremely understanding, helpful, and kind towards my mum walking around with her until her operation for her

eyes. Now she has clean eyes and is playing pool and getting back involved with all the activities and arts and crafts that the home puts on every day. She is a different person now. The staff has helped her become her own person again and confident now she can see. The care and skill that the staff have, definitely set my mind at ease. Leaving my mother with them after the operation.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind words and thoughtful feedback. It truly means a great deal to us to know that you felt trust and reassurance in the care and support we provided for your mother at Stanborough Lodge. It's always rewarding to know that our efforts make a positive impact. Thank you, once again!

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Review from Zoe J (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience

My father has recently moved into this fabulous care home. The manager and all members of the staff have worked compassionately and proactively to help him settle, giving me regular updates and working extremely hard to get to know my Dad as an individual and make the care home his home. It is such

a happy and friendly place. A real home. Everyone knows each other and the relatives and friends get to know the other residents and relatives. It is such a huge relief that my Dad is safe, happy, and extremely well cared for. Thank you Stanborough Lodge!

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind review. It is our pleasure to look after your father and we are pleased that you are happy with the care we are providing him. We pride ourselves on providing the highest levels of care whilst still maintaining a homely, comfortable atmosphere. Thank you again for your lovely review.

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Review from S C (Sister of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience

Excellent care provided. Staff evidence care and respect for residents. Nothing is ever too much trouble. A range of stimulating activities are a regular feature of the events programme. The atmosphere feels like an extended home from home. When visiting, families are made to feel part of the care home

family. The environment is bright and clean. An excellent provider who is sensitive in its approach, leaving relatives reassured in what can be worrying circumstances when loved ones need to be cared for by others.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you very much for your kind review. We do our best to provide the highest standard of care for our residents and strive to ensure we give a warm welcome to all visitors.

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Review from G L (Daughter-in-law of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience

It's been over one and a half years since Mum moved to Stanborough Lodge and my husband & I have peace of mind after all our visits to see her fully settled, happy, comfortable and content. All thanks to the wonderful leadership of the manager and her most caring, skilled and dedicated staff. All the

recent renovations at the care home have added even more comfort and warmth to the whole place.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for taking the time to leave us a positive review and thank you for noticing the changes in the home renovations. We will continue to provide the best care that we can.

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Review from Chrissie C (Niece of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience

My aunt, aged 94, has been here for about six weeks. I visit at least once a week and have been surprised and delighted to see how well my aunt has settled. The whole place is homely and not at all clinical and visitors are really welcomed. The staff are simply wonderful, the care is great and my aunt

keeps confirming this. What a difference it makes having a permanent team of carers, activity co-ordinator and other staff, led by a very kind, efficient and effective manager. Many activities and several places residents can sit; lounge, library, dining room and garden. So nice to have a small home, with a maximum of 23 residents and this means I now recognise several of them are and can chat with them with auntie, even if she cannot remember their names. The recent 'Wild West' summer party was a hoot! Costumes, barbecue, music, line dancing. Lots of family members, including children and my aunt loved it. I absolutely know that Stanborough Lodge is the best possible place for auntie to be.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind words. It truly means a lot to know that our care made a difference. We're always committed to providing a high standard of care and support to all of our residents, and it's incredibly rewarding to hear that it's appreciated. We are pleased to hear that your aunt settled at Stanborough Lodge.

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Review from R C (Daughter of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience

My elderly Mum went to Stanborough Lodge at the end of July. She'd always feared care homes, having experienced poor care of my father 20 years before in an NHS dementia care unit. I knew the process to be difficult. I'd had experience before when searching for a care home for my brother who has Alzheimer's.

My mum's Dementia is different, a lot of her old self remains. I was lucky to find Stanborough Lodge, just by chance. It had to be near local villages which limited my search. It is not one of those modern impersonal, 70-100-bed care homes. It is compact, with 23/24 rooms. Residents and families are drawn in immediately by its homely, friendly atmosphere. There's regular entertainment; quizzes and singing that's full of fun and stimuli. The staff are wonderful; caring and thoughtful and the manager; a wealth of experience and understanding of dementia, is marvellous, very empathetic to both her residents and their relatives during what can be a difficult transition. Mum has settled well she says 'I'm lucky to be here'. I'm very fortunate too.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your lovely review. We pride ourselves on our friendly, homely atmosphere, and are very pleased that this is appreciated and enjoyed by your mother and yourself. In the short time your mum has been here she has become a big part of our home, joining in with all the activities, enjoying the parties, and by making friends with some of the other residents. It is a pleasure to help care for your mum and we strive to continue providing the high level of care that she deserves.

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Review from M O (Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience

I have been a resident at Stanborough Lodge since May 2024, and I couldn't be happier with the level of care I receive. The staff here are incredibly attentive and genuinely care about the well-being of each resident. They go above and beyond to make sure we are comfortable and have everything we need.

The staff are always prompt in addressing any health concerns, and the activities coordinators do a fantastic job of keeping us engaged with various programs and events. The Manager and Care coordinator lead the team by example, which shows how good the home is and running well. Whenever I needed the management I knew they were always available. Home Manager's door always open for us residents. The environment is warm and welcoming, and I truly feel at home here. I highly recommend Stanborough Lodge to anyone looking for a caring and supportive place to live.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your lovely review. We are very happy you are pleased with the care you are receiving and enjoying the activities and facilities we supply.

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