Stanborough Lodge

Great North Road, Welwyn Garden City AL8 7TD
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9.9 72 Reviews
  • Stanborough Lodge, Welwyn Garden City
Stanborough Lodge is a stunning Victorian style country home standing on a 3/4 acre plot of picturesque gardens, close to Stanborough Lakes in Welwyn Garden City. A residential care home offering a home from home setting and specialising in dementia care.

The vision is to provide the best quality care and deliver an activity programme created to benefit physical, mental and social well-being. With a dedicated team of care staff who are trained in all aspects of care and are all experienced in supporting residents living with dementia.

Providing 23 furnished rooms, all of which benefit from having en-suite facilities. Traditional meals provide a balanced diet and ensure healthy eating for all residents. The large country garden is the perfect space for leisurely walks, entertaining , sports and outdoor games.

The Activity Programme focuses on mind, body and soul through a range of activities such as fitness classes, musical entertainment, arts and crafts, baking, flower arranging and reminiscence games. By getting involved with the activity programme resident's see improvements in their physical health and their emotional well-being.

Providing residential, respite, dementia and palliative care packages tailored to the needs of each individual within a homely setting.

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Care Provided by Stanborough Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Sage (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Stanborough Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,450
    • Self-Funded Residential Dementia Care £1,050 – £1,450
    • RESPITE Self-Funded Residential Care £1,050 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,450

  • Fees vary according to care needs and room category.
  • (these prices are only a guideline, please contact Stanborough Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Stanborough Lodge Reviews (72)

Total of 72, showing 61-72
9.9

Stanborough Lodge has a Review Score of 9.9 (9.922) out of 10, based on 48 reviews in the last 2 years. Over all time Stanborough Lodge has 72 reviews.

Overall Experience

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Review from Karen M (Daughter of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad liked living there and planned on dying there, but that didn't work out for him. I found the staff helpful and thoughtful, the rooms comfortable and a nice garden. It's a nice place to end your days.

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Review from Mark S (Son of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother has been in Stanborough Lodge care, I have never had any worries or concerns over the home or my mother's care. The staff have always been very friendly and informative. I was more worried about the staff's treatment by my mother when she first arrived. She has now settled down and shows
respect for them, and they have always been respectful to her. It has a warm, friendly feeling to the whole place.

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Review from Sandra C (Niece of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been a resident now for around five years. I have always found the staff very caring and helpful. My uncle's health has improved since he has been a resident, especially where his diabetes is concerned. I was pleased to find him so well today, as I haven't been to see him for about 8-months
due to Covid restrictions. Also, the decorations are in need of sprucing up the tied and dated decor, which will cheer up everyone. The staff work very hard and are always helpful.

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Review from R B (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Stanborough Lodge for three years. During that time, the care has been excellent, nothing is too much trouble for the staff. She enjoys the meals which are cooked on the premises. There is a high level of staff continuity, most of them having been at the Lodge throughout
Mother's stay. I am kept well informed and have been very impressed by the commitment of the management and staff to keep everyone safe during the covid crisis.

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Review from Jenny R (Niece of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been at Stanborough Lodge for over 4-years, following the death of her husband. She is now 97-years-old and unable to look after herself in her own home. The home was extremely welcoming and was very efficient in arranging her transfer from the hospital. The care home is small and relatively
modest (not like a flash corporate purpose-built place) which suits my aunt well. She is reluctant to socialise, but the staff have done their best to encourage her and meet her needs. She is very comfortable, enjoys the food and is well looked after. The core team of staff has remained unchanged in the time my aunt has been resident, and staff turnover is not an issue. I believe the team has performed particularly well during the Covid pandemic, keeping residents and staff as safe as possible.

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Review from H N (Resident) assisted by family/friend published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There were things going on each day that were enjoyable, but this was only for a short time, the rest of the day was boring. Rooms were ok, but there was little hot water. Taps would have to run for about 15-minutes before the water became warm. Staff friendly and worked very hard.

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Review from Royston M (Son of Resident) published on 6 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our number one criteria when selecting a care home was the trust we would have in the staff. At Stanborough we found them all to be excellent and the continuity of the staff was reassuring and they are all approachable and happy to discuss with us any aspect of Mum's care. We are always made to feel
welcome. The daily activities appear to be varied and every effort is made to involve all of the residents.

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Review from Heather S (Daughter of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has vascular dementia and has been a resident at Stanborough Lodge since 2015 when she could no longer live independently. I can’t speak highly enough of the management and staff and the quality and professionalism of the care they provide. My mother is cared for with kindness and respect.
She is kept safe and offered flexibility day to day, for example, in what she would like to eat and how she would like to spend her day. She always looks lovely in clean clothes, brushed hair and painted nails and the home is a warm and welcoming place that always smells fresh.
The home does not use agency staff which means there is a sense of belonging and pride among the carers.
Relatives are welcomed and communication on any issues is well managed. From my many conversations with the staff, I have confidence in their knowledge, training and experience of caring for people suffering from dementia.

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Review from M A (Power of Attorney of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Stanborough Lodge.
The communal areas are spacious and always smell fresh.
The staff are hardworking, conscientious, professional and caring, treating residents with kindness, respect and dignity.
I am confident my aunt is well looked after and I will be informed of
any issues.
Relatives are welcomed and included in Summer and Christmas outings and activities.
I have no regrets about choosing this home for my loved one.

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Review from Shirley S (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here a long time, it's very good.

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Review from L M (Daughter of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for at Stanborough Lodge. When I visit she always appears clean with clean clothes. The staff are very caring and friendly. They are informative and ready to answer questions and contact me with any concerns. Meal times are regular and the menu appears to be pleasing. Sometimes
my mother is helped with feeding and usually needs hot or cold drinks held for her. Medication is applied as per GP's instructions. I feel I can rest assured that my mother is in safe hands and looked after very well.

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Review from Terry F (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find Stanborough Lodge a very good care home for our mother to reside in. She has dementia and seems to be very happy and contented in her surroundings. We have had problems in the past before she came here but the staff seem to care and deal really well with her various conditions. She settled in
really well and we feel assured that she is being well looked after.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Stanborough Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Stanborough Lodge is calculated as follows: ( (522 Excellents x 5) + (36 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 562 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stanborough Lodge is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Mar 2025

We do have currently one bedroom vacancy at Stanborough Lodge.


Awards / Recognitions (0)

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Meet the Team (8)

Joanna

Joanna Sage

Job Title: Registered Home Manager

Joined: 2021

Joanna is a caring and passionate manager, who strives to provide the best care possible for her residents. Joanna came to the company in 2021 and quickly showed her leadership potential and caring nature. By 2022 she was appointed Acting Manager and the home has gone from strength to strength ever since.
In March 2023 Joanna became the full Registered Home Manager of Stanborough Lodge.


Neethu

Neethu Lazar

Job Title: Care Coordinator

Joined: 2020

Our Care Coordinator Neethu is passionate about care and providing the best service possible to our residents. Joining the team in November 2020 as a Senior she was promoted to the position of Care Coordinator in April 2024. She works closely with the Senior Carers to ensure our residents are provided with the highest quality of care and are treated with the dignity and respect they deserve.


Gayathri

Gayathri Fernando

Job Title: Senior Carer

Joined: 2023

Gayathri joined our team in January 2023 as a carer and was promoted to the position of senior carer in April 2023. Gayathri has been working in the healthcare sector since 2007 and enjoys caring for our residents. She works closely with her care team to deliver the best care possible for our residents.


Shyja

Shyja Francis

Job Title: Senior Carer

Joined: 2022

Shyja is one of our Senior Carers here at Stanborough Lodge. She joined the team in March 2022 and works closely with our Care Coordinator to ensure our residents receive the best level of care possible.


Rita

Rita Shah

Job Title: Senior Carer

Joined: 2022

Rita is one of our Senior Carers who joined the home in June 2022. She works closely with her care team and the Care Coordinator to ensure her residents receive the highest possible level of care.


Andy

Andy Mason

Job Title: Activity Coordinator/Marketing

Joined: 2022

Andy joined the team in October 2022 and has over 5 years experience as an Activity Coordinator and carer. As well as organizing a weekly activity planner and organizing events and parties for our residents, he also entertains our residents by singing and playing guitar.


Most recently Andy has also taken on the marketing of the home, which has included designing our new brochure and running our social media accounts.


Liz

Liz Musti

Job Title: Housekeeper

Joined: 2017

Liz is our head housekeeper here at Stanborough Lodge. She works closely with the care team to ensure high-traffic areas are kept clean and sanitised and works to a weekly deep cleaning schedule to help keep our residents' rooms clean and safe.


Trisha

Trisha Bellamy

Job Title: Cook

Trisha is our cook here at Stanborough Lodge. Trisha ensures that all our meals meet our resident's nutritional needs, including any dietary requirements or preferences.