St Matthews Care Home

Chequer Lane, Redbourn, St Albans AL3 7QG
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9.8 82 Reviews
  • St Matthews Care Home, St Albans
St Matthews is situated close to the common in the small rural village of Redbourn in Hertfordshire. Formerly part of the site where the Brook Bond tea factory was situated, St Matthews is a purpose built care home that has been tastefully furnished and equipped as one of B&M Care's superior homes.

Accommodation is provided in single en suite rooms, the majority of which also have shower facilities. All rooms may be personalised.

St Matthews offers a choice of lounges and dining areas well planned over two floors. The extensive sunny gardens and courtyards at St Matthews offer a safe environment, with easy access pathways a log cabin and greenhouse for outdoor activities.

St Matthews offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by St Matthews Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Permanent Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Jessica Callum (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Single Rooms with ensuite Wet Room (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for St Matthews Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,750
  • (these prices are only a guideline, please contact St Matthews Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Matthews Care Home Reviews (82)

Total of 82, showing 81-82
9.8

St Matthews Care Home has a Review Score of 9.8 (9.819) out of 10, based on 40 reviews in the last 2 years. Over all time St Matthews Care Home has 82 reviews.

Overall Experience

  • 62
  • 18
  • 2
  • 0
  • 0

Date Published

82
5
14
40
42

Review from Helen B (Daughter of Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into St Matthews. We have been extremely impressed by the care, consideration and efficiency surrounding the planning of her move and the actual move. My mother relaxed and settled in almost immediately and has been very happy in her new home. We have also been impressed
by the care and consideration shown to us (her family and friends) and the support we received in managing and adapting to her move.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor T (Son of Resident) published on 31 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Mathews who care for my mother could not be kinder, more helpful or more caring. The environment is calm and lovely and the lounge area is a lovely hub where the residents can interact or just sit as they prefer. Mealtimes are a highlight and always looked forward to. The individual
rooms are very comfortable and all equipped with en-suite facilities. Meals can be taken in the resident's room if required. Everything is kept clean and tidy. The staff seem genuinely fond of the residents and provide the highest quality of life and dignity to those in their care during in their later years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for St Matthews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for St Matthews Care Home is calculated as follows: ( (401 Excellents x 5) + (62 Goods x 4) + (10 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 474 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Matthews Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 14 Apr 2025

Private Residential and Dementia Care


Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Recipient: B&M Care Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Large Care Home Groups 2018

Recipient: B&M Care Ltd

Date: Thursday 01 Feb 2018 More details

Top 20 Large Care Home Groups 2017

Recipient: B&M Care Ltd

Date: Saturday 01 Apr 2017 More details

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Meet the Team (1)

Jessica

Jessica Callum

Job Title: Home Manager

Joined: 2021

Jessica started her career within the care sector as a Care Assistant within a similar care provider to B&M Care. Having developed a genuine passion for delivering highly personalised care for individuals that have more complex care needs, she moved into a position with a provider that specialised in supporting younger people living with learning disabilities. After recognising that she wanted to go back to caring for older people, her career at B&M Care began in 2016 when she has appointed the role of Assistant Manager at Clare Lodge, and then to Home Manager of Clare Lodge in 2017. In 2021 Jessica then took on the role of Home Manager at St Matthew's.