These fees are a guideline and are based on the room type/size.
There are no visiting restrictions.
Strathmore Lodge asksthat you refrain from visiting, if you are unwell or have any illnesses such as vomiting and/or diarrhoea, coughs, colds or flu-like symptoms and any infectious conditions e.g. chicken pox, mumps etc. Or if you have been in touch with anybody who has had any of those illnesses or symptoms in the past 3 days.
Strathmore Lodge have private off-road parking at the front of the care home for 10+ cars
Strathmore Lodge has a Review Score of 9.7 (9.706) out of 10, based on 9 reviews in the last 2 years. Over all time Strathmore Lodge has 18 reviews.
Review from Paul T (Son of Resident) published on 16 July 2024
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Thank you very much for your kind words, which I will share with all our staff. It has been a pleasure to have your Mum living here with us and she will be sadly missed by all, but we will also have some very fond memories of her. We do try to ensure that we cater for everyone's individual and unique ways of living all in homely, friendly, welcoming and friendly home-from-home environment. Thank once again and it has been our honour having your Mum here and knowing you all for these past 12 years. Take Care. The Team at Strathmore Lodge.
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Review from Kevin D (Son of Resident) published on 28 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Kevin, thank you for your kind words and taking the time to complete this review. Moving into a care home can be a very difficult decision for all, but us all working together with your mum at the centre is the only way to make it less stressful. We keep striving to ensure that our residents are at the centre of everything we do to ensure that they remain as independent and in control of the their lives as possible (with a little support). Thank you once again.
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Review from Richard L (Son of Resident) published on 27 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Thank you for taking the time to complete the review. Your comments and review mean a lot to us and help to identify areas of improvement. It is also very heartening to receive the positive feedback left in this review and the feedback you give us when visiting - it is very much appreciated by all. We aim to have a friendly, relaxed, caring and homely environment at Strathmore Lodge, where Residents are not constantly reminded that they are in a care home. Thank you.
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Review from Robert N (Son-in-law of Resident) published on 24 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Hi, thank you for your kind words and taking the time to complete this review. All our carers are great and caring. Having a low turnover of staff and not using agency for many years really helps to create the bond of trust between the carer and residents. Your mother-in-law left a very warm impression on us all and is very much missed by all staff and residents. Take care, please do not be a stranger. Kind regards.
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Review from C C (Daughter of Resident) published on 24 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Hi, thank you for your review and taking the time to give us your feedback. We do have some wonderful staff who work very hard and really appreciate and value the good feedback. We work very hard to ensure that we have a very low turnover of staff to ensure that our residents always see a familiar face which helps to build trust from the resident to the carer. It is very important that we all work together in the best interest of your mum so that she remains at the centre of everything we do, seeing her as an individual, treated with respect and dignity, and encouraging/supporting her to live life as she desires. All within a homely, friendly, warm and cosy environment - within a 'can-do' culture. Once again thank you
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Review from S G (Daughter of Resident) published on 24 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Thank you for taking the time to complete this review. All of your comments are very much appreciated by all of us. We strive to ensure that our residents are at the centre of everything we do, seeing them all as an individual, treating them all with respect and dignity, and encouraging them to live life as they wish. All within a homely, friendly, warm and cosy environment - within a 'can-do' culture. Thank you
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Review from Simon R (Son of Resident) published on 24 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Simon, thank you for taking the time to leave us a review and for your kind words. It means a lot to all of us when we read such good comments. Making the decision to move into a care home is a very big decision and we understand the trust that is being implied when a loved one moves into a care home. But all of us working together with your mum at the centre is the only way to make it less stressful and successful. Teamwork is key. We keep striving to ensure that our residents are at the centre of everything we do and that we support and encourage our residents. Thank you once again for your comments and we are very pleased that you are all happy with your mum's new home. Thank you.
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Review from Anna D (Daughter of Resident) published on 24 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Thank you for taking the time to leave us a review and for your kind words. It is very rewarding for all of us when we hear such comments. We strive to ensure that our residents are at the centre of everything we do, seeing them all as an individual, treating them all with respect and dignity, and encouraging them to live life as they wish. All within a homely, friendly, warm and cosy environment - within a 'can-do' culture.
Moving into a care home can be a very difficult decision, but all working together with your mum at the centre is the only way to make it less stressful. Thank you for your very kind and heartfelt comments. Thank you.
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Review from Mary N (Sister of Resident) published on 24 November 2023
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Hi, we all miss you. Thank you for taking the time to leave us a review. Thank you for your kind comments regarding the staff, it really means a lot to us all when we have such positive feedback. I am very proud of our team here. Thank you, take care and don't forget to pop in when you are next passing.
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Review from Gillian F (Daughter of Resident) published on 3 May 2021
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Reply from jason Ball, Registered Manager at Strathmore Lodge
Gillian, thank you for taking the time to leave this review, it is very welcomed. Just a reminder that you can visit your Mum within Strathmore Lodge and in her room, but as you are aware, this is supported by using a Lateral Flow Test. We look forward to the guidelines relaxing and seeing you all back within the home. Thank you and take care.
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Review from Gary W (Son of Resident) published on 21 April 2021
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Gary, thank you for taking the time to complete this review - all your comments are very much appreciated by all of us. We strive to ensure that our residents are at the centre of everything we do, seeing them all as an individual, treating them all with respect and dignity, and encouraging them to live life as they wish. All within a homely, friendly, warm and cosy environment - within a 'can-do' culture. Thank you.
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Review from Fozia K (Resident) published on 21 April 2021
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Thank you for your comments and for taking the time to leave this review. We keep striving to adapt and improve our ways of working and listen to all comments and try to learn from any mistakes or omissions. Thank you.
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Review from Denise E (Daughter of Resident) published on 21 April 2021
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Denis, thank you for your very kind and heartfelt comments. It is very rewarding for all of us when we hear such comments. It is really important to have a very low turn over of staff, making sure that you keep the good, committed, caring and compassionate staff who are treated with respect and value. Thank you for taking the time to complete this review, and we all look forward to seeing you again soon.
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Review from Lisa-marie D (Great-Niece of Resident) published on 19 April 2021
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Reply from Jason Ball, Registered Manager at Strathmore Lodge
Lisa, thank you for your kind words. We do try our best to make Strathmore Lodge different from all the others - making it a home, with a warm, friendly and family feel. This is all centred around the individual and their wishes, desires and needs. Thank you for your thoughts.
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Review from Kayleigh D (Great Great-Niece of Resident) published on 19 April 2021
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Pre-covid,
I can't wait for the day when I can visit 'normally' again!
Reply from Jason Ball, Registered Manager at Strathmore Lodge
Kayleigh, thank you for your kind words and for taking the time to publish this review. We do try to have a homely, friendly and warm feel to our home, and I am happy that is how you feel when visiting. We are looking forward to the days when we can get the spiders, bugs and other visiting insects and animal back as well as all the different entertainers and of course all of you. Keep well.
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Review from Liam M (Son of Resident) published on 19 April 2021
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Reply from Jason, Registered Manager at Strathmore Lodge
Thank you for taking the time to leave us a review. We are all very delighted with your comments, especially in relation to all our staff and our support of the residents. We all look forward to seeing you again soon.
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Review from Teresa M (Daughter of Resident) published on 17 October 2016
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Review from Dawn P (Daughter of Resident) published on 30 September 2016
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Reply from Jason Ball, Manager and Owner at Strathmore Lodge
Thank you for your kind words. We keep striving to ensure that our residents are at the centre of everything we do and that we support and encourage our residents to live life as they wish.
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The Review Score of 9.7 (9.706) out of 10 for Strathmore Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.806 for Strathmore Lodge is calculated as follows: ( (89 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.806
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Strathmore Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Aug 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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