Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
Visitors welcome at all times
Parking is available on site
Vesta Lodge has a Review Score of 9.7 (9.729) out of 10, based on 20 reviews in the last 2 years. Over all time Vesta Lodge has 60 reviews.
Review from S B (Wife of Resident) published on 24 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Vesta Lodge
We're delighted that you had a wonderful experience at Vesta Lodge. It's incredibly rewarding to know that our efforts to create a warm and welcoming environment for our residents are being appreciated.
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Review from E C (Daughter of Resident) published on 17 December 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Vesta Lodge
It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.
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Review from Steven L (Son of Resident) published on 21 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Vesta Lodge
We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.
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Review from Pam S (Daughter of Resident) published on 11 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Vesta Lodge
Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.
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Review from Paul E (Son of Resident) published on 18 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Vesta Lodge
Your words mean everything to us! Providing compassionate care to each of our loved ones and their families is at the core of what we do. Your mother will be dearly missed.
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Review from Kapil J (Son of Resident) published on 7 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jo Currell, .Marketing and Event Co-ordinator at Vesta Lodge
Thank you for taking the time to share your positive experience with us! Hearing that our home has made a positive impact on your Dad means the world to us!
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Review from Linda H (Daughter of Resident) published on 8 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you so much for your kind words! Providing exceptional care and support to our residents and families is our top priority, and we're thrilled to hear that you had a positive experience with us. Have a great day!
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Review from Stephen O (Son of Resident) published on 28 February 2024
Submitted via Postal Card •
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5.0 out of 5
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Review from Rosemary H (Daughter of Resident) published on 27 February 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment. Vesta Lodge is always delighted to have your Mother stay with us. Wishing you a wonderful day!
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Review from J W (Daughter of Resident) published on 14 February 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Good day and thank you for sending us this honest review. Our apologies, we take the cleanliness of our homes very seriously. This matter has been escalated to the Housekeeping manager. In the interim, please feel free to chat with the Home Manager when next you are at the home. Have a lovely day!
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Review from A D (Niece of Resident) published on 18 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Good day and thank you very much for sharing this inspirational story of your mother's journey with us. It is appreciated. We will continue to be there as and when needed, just call on us! Have a lovely day!
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Review from Matthew C (Son-in-law of Resident) published on 6 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment. The team at Vesta Lodge were delighted to have your mum stay with us. Wishing you a great day!
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Review from Sally W (Wife of Resident) published on 6 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment. We are delighted to have your husband stay with us here at Vesta Lodge. Wishing you a great day!
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Review from Mike S (Friend of Resident) published on 8 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment. Wishing you a wonderful day from the team at Vesta Lodge.
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Review from Carol J (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment. We are delighted to have your Mum stay with us at Vesta Lodge. Wishing you a great day!
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Review from Lisa P (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment. We are delighted to have your Dad stay with us at Vesta Lodge. Wishing you a great day!
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Review from B E (Husband of Resident) published on 8 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Good day and thank you for your honest feedback, we would definitely discuss the temperature of the meals served with the Head Chef. Have a lovely day!
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Review from Paul F (Friend of Resident) published on 28 July 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for you comment. We are delighted to have your friend stay with us here at Vesta Lodge. Wishing you a wonderful day!
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Review from P M (Husband of Resident) published on 28 July 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Deborah Yadev, Marketing Manager at Vesta Lodge
Thank you for your comment! We are delighted to have your wife stay with us here at Vesta Lodge. Wishing you a wonderful day!
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Review from Fiona D (Niece of Resident) published on 19 June 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Georgia Golder, Social media coordinator at Vesta Lodge
Thank you for your lovely review. Vesta Lodge is pleased you are happy with the care provided to your aunt. Have a wonderful day!
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The Review Score of 9.7 (9.729) out of 10 for Vesta Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.729 for Vesta Lodge is calculated as follows: ( (181 Excellents x 5) + (37 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 229 Ratings = 4.729
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Vesta Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Sep 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Manager
My name is Jade Toyloy and I've been working in the health and social care sector for many years. I've worked in different roles, in different care settings, gaining a wealth of experience in learning disabilities, elderly care, palliative care, nursing and residential care.
Each day is different and hosts meaningful moments. I thrive on finding different ways to enhance the person-centred care that we provide to our residents.
Job Title: Deputy Home Manager
The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.
Job Title: Chef Manager
Joined: 2025
Hello, my name is Tyler
I have 7 years of catering experience in the care industry
I am passionate to provide the best care and food for my residents
I organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents, they help to create menus to meet their needs and suit their tastes.
Job Title: Housekeeping Manager
Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents' dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.
Job Title: Administrator
My name is Amila, I am one of two Administrators at Vesta Lodge. I enjoy engaging with residents, family members and staff, and building new relationships along the way.
In my role, I assist with recruitment and payroll and help with finances within the home alongside many other administrative duties. I really enjoy the fact that no two days are alike.
Job Title: Administrator
The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.
