Villa Scalabrini

Green Street, Shenley, Radlett WD7 9BB
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10 53 Reviews
  • Villa Scalabrini, Radlett
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Care Provided by Villa Scalabrini

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 53 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Villa Scalabrini
  • Person in charge
  • Iva Petrova (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007
    • Number of floors: 2

Funding & Fees Guide for Villa Scalabrini

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the office on 0208 207 5713 or by email: office@villascalabrini.co.uk for additional information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking available


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Villa Scalabrini Reviews (53)

Total of 53, showing 1-20
10

Villa Scalabrini has a Review Score of 10 (9.955) out of 10, based on 11 reviews in the last 2 years. Over all time Villa Scalabrini has 53 reviews.

Overall Experience

  • 52
  • 1
  • 0
  • 0
  • 0

Date Published

53
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42

Review from Sid C (Civil Partner of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Villa Scalabrini provides excellent care to residents. The staff are caring and attentive. The home has recently benefited from redecoration which makes the main living areas much more homely. Communication with the team is very good.

Reply from Management Team, Director at Villa Scalabrini

Thank you very much for your feedback. It is very meaningful to us. Thank you for all your support.


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Review from Gianna E (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my dad during Tuesday afternoon music and singing activity. It was a truly joyful experience, and wonderful to see! Every resident joined in, either singing or clapping their hands or tapping their feet to songs that were familiar to them. The care team connected with each person in such a
loving and patient way, enabling those able to get up and dance a few steps they wanted to, which added to the overall enjoyment of themselves and others. Providing this regular opportunity for a collective celebration of life is so important to the human spirit, and in particular, for older adults..it also reassures us as family members that our parents are being loved and cared for in the way that they and us as family members would hope for. Such care, patience, devotion, and hard work by the care team are the hallmarks of the best quality care and one for which as family members we are very grateful.
Thank you Villa Scalabrini.

Reply from Management Team, Management Team at Villa Scalabrini

Thank you. Your feedback is much appreciated. We are focused on being present in the life of all those living in the Villa in a meaningful way, to make a real difference in the delivery of the best and personalised Care.


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Review from Stefano P (Son of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were taken into care at Villa Scalabrini on 27th April 2021 due to both of them having dementia, the care and understanding they were given was outstanding. I cannot praise enough how dedicated, patient and hardworking the carers and all the staff and management members are. I am truly
grateful to everybody for all they have done for the palliative care of my very elderly parents. Now that my parents have passed away, I wish the continual success of Villa Scalabrini. Without their care and knowledge I would not have been able to cope with this situation physically or mentally.

Reply from Management Team, Management Team at Villa Scalabrini

It was a great hour for all of us to give the person-centered care your parents deserved.


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Review from Vito C (Brother of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been with the Villa Scalabrini for 4 years now, as was my mother who recently passed away. Care from all staff for all aspects has been wonderful. They continue to look after my sister's needs, she has learning disabilities with great care and support since my mother's passing.

Reply from Management Team, Management Team at Villa Scalabrini

A big thank you for your meaningful feedback, which will be passed on the the whole team. The team feel greatly honoured to be able to make a positive and meaningful difference in the lives of all those living in Villa Scalabrini.


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Review from Linda S (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother started at Villa Scalabrini day care, she eventually became a resident there and has made lasting friendships with other residents but especially with the staff who treat her with the utmost care. They are very compassionate and dedicated and their treatment towards the residents is second
to none, and nothing is too much bother.
My mum has dementia and this care home has really stimulated her needs, she feels valued and has a strong part in this community.
They have beautiful grounds, the activities are exceptional, and they have wonderful entertainment where they sing along to all the old Italian songs from their younger days. The atmosphere becomes electric.
Family members are always welcome and made to feel at home too. The list goes on and on and Mum is very happy there.
I have no hesitation in recommending this home, the whole team are absolutely exceptional, I can feel at ease that Mum has all the care she needs. Thank you all, I wouldn't want Mum to be anywhere else.

Reply from Management Team, Management Team at Villa Scalabrini

Thank you so much for sharing your experience with us. Your kind words are very motivating and confirm our commitment to continue providing compassionate and high-quality care to all our residents.


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Review from Pina D (Niece of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family has had a wonderful experience with Villa Scalabrini. Our aunt is a resident there and we live overseas so it was important for us to feel that she was in a place that treated her well in our absence. Our visits at Scalabrini were always a positive experience and reassuring that we were leaving
her with compassionate and caring people. The common areas are big, bright, the outdoor area is beautiful, the staff is always pleasant. We could tell that our aunt was treated very well, knowing she was in an Italian-speaking environment was such a comfort to her and to us. Many thanks to the caregiving team and also to the administrative staff who were always so helpful.

Reply from Gentil Goncalves, Management Team at Villa Scalabrini

Many thanks for your feedback. It is encouraging to know the work we do is appreciated and people using our services are happy.


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Review from P T (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Villa Scalabrini for over nine years. Very sadly, she passed away on the 10th of April 2024. She had been living with Alzheimer's. During her stay at Villa Scalabrini, she received the most fantastic care. The staff are so kind and always treated her with the utmost
respect and dignity. Because of this my mother was very happy at Villa Scalabrini and thought of it as her home. Even during her last moments the staff were caring and compassionate. This is truly an excellent care home.

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Review from A E (Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Villa Scalabrini has a mix of people taking very good care of me while giving me plenty of choice regarding what activities I choose to join in with. The medical care is very precise, done with real affection. The food is roughly 4-star quality, delivered without undue fuss. My accommodation is a 2
room with shower, very comfortable, with (optional) TV and settee.

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Review from Claudio B (Son of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of Villa Scalabrini. The place is spotless and the staff are wonderful. The management work very hard to maintain excellent standards. The food is freshly prepared. The activities are varied and fun with much music (often live) and laughter. Highly recommend.

Reply from Gentil Goncalves, Management Team at Villa Scalabrini

Dear Claudio many thanks for your feedback. It is extremely important for us to know people using our services are satisfied, appreciate what we do, and improve when we need to.


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Review from Norma M (Daughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives. She is very well looked after and cared for by the very friendly staff. I honestly have nothing but praise for the way she is looked after in a very caring and compassionate way.

Reply from Gentil Goncalves, Management Team at Villa Scalabrini

Many thanks for your feedback. it is very encouraging when people are happy with the service we provide. It is a boost to our desire to do even better. Regards.


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Review from Margaret B (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents stayed at Villa Scalabrini Care Home for a two-week respite break which they enjoyed. We and they found the staff to be exceptionally kind and caring and would always do their utmost to make my parents feel safe and happy. Now with Covid restrictions lifted, they could enjoy the garden,
communal activities and they loved the food. All in all, a very good experience.

Reply from Gentil Goncalves, Management Team at Villa Scalabrini

Dear Margaret,
Your feedback is highly appreciated.
Many thanks.


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Review from Angela M (Daughter of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Villa Scalabrini for nearly two years and has various health issues. She recently had a visit from a healthcare nurse who reviewed her complicated meds. One of the staff stayed with us for the appointment, and it was so nice to see the wonderful rapport that she has with my mother.
She, like all the other staff at Villa Scalabrini, are always kind, good-natured, patient and genuinely has my mother's best interests at the foremost of everything they do. My mother is happy and well looked after, and I could not wish for more!

Reply from Gentil Goncalves, Management Team at Villa Scalabrini

Dear Angela,
We greatly value your feedback. It gives us the opportunity to gauge the satisfaction level of our services, what we do well and where we can do better. Many thanks.


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Review from M M (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was difficult to accept that my father needed to go into care, however, the only place which was ever considered for him was Villa Scalabrini Care Home where he's been since May 2021. The care is exceptional! Everyone from management down is always friendly but professional, accommodating and supportive.
There
is a real warmth in the way they talk to my father and the way he is treated. When I visit, it feels like there's a family atmosphere about the place and between the staff. My father is always well-turned out and the place is always clean and smells fresh. The residents are encouraged to take part in activities and exercise programmes and I am regularly updated with his progress, often receiving photographs of my father taking part which is reassuring as I know he is well cared for and enjoying himself. Villa Scalabrini is the next best place to my father's home and I would not hesitate to recommend it to anyone who found themselves in a similar situation.

Reply from Gentil Goncalves, Management Team at Villa Scalabrini

Many thanks for your feedback. it encourages us all to do what it takes to ensure our residents get the service they want and need.
Kind regards.


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Review from Rocco D (Son of Resident) published on 18 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Villa Scalabrini since December 2021. The care and attention she receives are exceptional. The staff are very professional, attentive, hard-working and caring. Villa Scalabrini is always spotlessly clean and I cannot speak highly enough of all the staff involved in the well-being
of her care. My mother is very happy to be there. As a family, it's very reassuring to know that Mum is safe, secure and is well cared for and I'm happy to highly recommend Villa Scalabrini.

Reply from Management Team at Villa Scalabrini

Dear Rocco,
Thank you for your feedback, it is very important for us all to know we are doing the right thing.
Regards.


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Review from Rita D (Niece of Resident) published on 18 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Villa Scalabrini Care Home experience spans a decade and my appreciation of the work of its dedicated staff was just as fresh last November on the occasion of the 103 Birthday of my relative. Residents are cared for according to a well rounded plan, always formulated with the special needs of the
individual in mind, including different activities, fitness and music. There is no one-plan-fits-all in this Home, where the happiness and overall well-being of the resident reigns supreme.

Reply from Management Team at Villa Scalabrini

Dear Rita,
Your feedback is much appreciated, it encourages us to do the best we can for our service users.
Regards.


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Review from Janet W (Cousin of Resident) published on 18 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a long-standing resident at Villa Scalabrini since September 2012. The care and love she has received during this period have been outstanding and consistent. The staff are all friendly, kind and understanding and always go over and above to keep the residents happy. She is always
well-dressed and looks well cared for. The cleanliness of the Villa is again outstanding. I have no hesitation in recommending Villa Scalabrini.

Reply from Management Team at Villa Scalabrini

Dear Janet,
Thank you for your feedback. It is important for us to know that what we do has a positive impact on others.
Regards.


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Review from Roberto O (Son of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I come to visit my father, the staff are very helpful. They always keep me informed about the doctor's visits and other professionals as well as about his condition. Every time I visit my father, he always looks clean and dressed well.

Reply from Management Team at Villa Scalabrini

Dear Roberto,
Grateful for appreciating the work we do. It motivates us to keep providing the service our residents want and need.


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Review from S T (Granddaughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident for almost two years, and my grandfather for almost the same amount of time until he recently passed. Both my grandparents have/had Alzheimer's and the care they've received at Villa Scalabrini Care Home has been exceptional. The staff are attentive and they truly
focus on the care of the person as a whole, everything from physical therapy to broader enrichment activities. Some of the decor could be modernised but that is a very very minor point. Everything is kept spotless and I have no hesitation recommending it.

Reply from The Management Team at Villa Scalabrini

Thank you for your heartfelt words. Your feedback will support us to be even better at what we do. Thank you.


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Review from Luciano M (Son of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a Resident at Villa Scalabrini since August 2021. During this time he settled very well in Villa Scalabrini. His care is not only very professional, but everyone from housekeeping to the manager are so patient, kind and cheerful. They are also extremely helpful, kind and respectful.
I have no hesitation in recommending them.

Reply from Gentil Goncalves, Assistant director at Villa Scalabrini

The feedback of all who make use of our services is paramount to ensure we go the extra mile in all we do. Many thanks for your encouraging words.


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Review from Francesca C (Daughter of Resident) published on 14 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the whole experience uplifting as when I left my father today, after seeing him. I saw him happy. I saw the security dog and security man. I would recommend the care home to family and friends. Excellent.

Reply from Gentil Goncalves, Assistant director at Villa Scalabrini

It is uplifting to know people using our services are satisfied and appreciative. Thank you.


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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Villa Scalabrini is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Villa Scalabrini is calculated as follows: ( (126 Excellents x 5) + (6 Goods x 4) ) ÷ 132 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Villa Scalabrini is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Villa Scalabrini

What types of Care is Villa Scalabrini registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Villa Scalabrini provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Villa Scalabrini have?

There are 47 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Villa Scalabrini?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Villa Scalabrini to the centre of Radlett?

2.1 mile(s) as the crow flies, distance by road may be significantly further.