Wilton Lodge

73-77 London Road, Shenley, Radlett WD7 9BW
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8.4 6 Reviews
  • Wilton Lodge, Radlett
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Care Provided by Wilton Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 36 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease

Good to Know

  • Person in charge
  • Alina Muhamed (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Wilton Lodge Reviews (6)

8.4

Wilton Lodge has a Review Score of 8.4 (8.361) out of 10, based on 2 reviews in the last 2 years. Over all time Wilton Lodge has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
1
2
4

Review from David C (Partner of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner went to Wilton Lodge for dementia care as she was getting too difficult for me and her daughters to cope with at home. She took a little while to settle in and the staff did everything possible to help with this.
She has always been taken care of very well, the staff are very helpful and
always friendly, and I am not aware of any restriction on visiting times. We are grateful for the excellent care provided at Wilton Lodge. The GP appointments are organised well and the food is very good.
Entertainment and games and the occasional outing are also part of the excellent service provided.
Wilton Lodge is in pleasant surroundings and has an extensive and lovely garden which is a big asset in good weather!

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Review from S M (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Wilton Lodge for a respite; she was taken care of very well.
The staff are very helpful and kind.
The family is grateful for the excellent service.
The GP appointments are organised, and meals are very good.
Entertainment and games are excellent.

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Review from Ian J (Son of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last 3 years, the team at Wilton Lodge have provided great support to our mum, providing entertainment to keep the residents occupied and adjusting the care as mum's needs have changed. GP appointments are arranged as needed and support is given for hospital visits. All the staff seem cheerful
and handle the residents with care and nothing seems to be too much bother.

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Review from Shirley S (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wilton Lodge is a wonderful home, the staff are like a big family.
My mum is cared for so well, myself and other family members visit a lot, so see the home on different days and at different times and the level of care never changes.
When I am not there they keep me updated with anything that happens
with Mum. Communication is excellent.
Would highly recommend Wilton Lodge.

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Review from M F (Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express the appreciation I have for the staff of Wilton Lodge.
My late father was a resident for 18 months, and the care he received during that time was exemplary. The home is very clean, and the staff are professional and dedicated to their residents. So much so that my mother (now that
she is unable to live on her own) requested that she be placed in the home and is now a resident. The manager is very passionate about the home, and this is reflected in how the home is run.
I would have no hesitation in recommending Wilton Lodge to anyone looking to place a loved one into care.

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Review from Sarah H (Daughter of Resident) published on 6 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff of Wilton Lodge are very polite, they always keep me informed of everything and very friendly, nice people. My mother is treated excellently by everyone. l know she is in safe hands. l would recommend Wilton Lodge to anyone, all staff are very professional and caring.

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Current Review Score: 8.4 (8.361)

Overview of Review Score

The Review Score of 8.4 (8.361) out of 10 for Wilton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Wilton Lodge is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.403 Points relating to the number of positive Reviews for Wilton Lodge is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 2 Positive Reviews ÷ 7.2 = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Wilton Lodge

What types of Care is Wilton Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wilton Lodge have?

There are 36 Single Rooms.

What are the Facilities & Services at Wilton Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wilton Lodge to the centre of Radlett?

1.8 mile(s) as the crow flies, distance by road may be significantly further.