Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
Wisden Court has a Review Score of 9.6 (9.569) out of 10, based on 20 reviews in the last 2 years. Over all time Wisden Court has 96 reviews.
Review from June C (Wife of Resident) published on 30 October 2018
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Overall Experience
5.0 out of 5
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Review from Denise C (Daughter of Resident) published on 23 October 2018
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Overall Experience
5.0 out of 5
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Review from Victor T (Nephew of Resident) published on 3 October 2018
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Overall Experience
5.0 out of 5
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Review from Pat H (Friend of Resident) published on 11 September 2018
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Overall Experience
5.0 out of 5
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Review from Julie M (Daughter of Resident) published on 28 August 2018
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Overall Experience
4.0 out of 5
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Review from Carole D (Daughter of Resident) published on 28 June 2018
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Overall Experience
5.0 out of 5
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Review from Ruth M (Daughter of Resident) published on 14 June 2018
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Overall Experience
5.0 out of 5
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Review from Martin C (Son of Resident) published on 9 May 2018
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Overall Experience
4.0 out of 5
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Review from Liza (Granddaughter of Resident) published on 3 April 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Thank you.
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Review from Nadine T (Granddaughter of Resident) published on 23 March 2018
Submitted via Website •
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5.0 out of 5
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Review from M H (Wife of Resident) published on 28 November 2017
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Overall Experience
5.0 out of 5
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Review from Marilyn M (Sister-in-law of Resident) published on 14 November 2017
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Overall Experience
5.0 out of 5
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Review from Kenneth L J B (Son of Resident) published on 14 November 2017
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5.0 out of 5
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Review from Amy F (Granddaughter of Resident) published on 14 November 2017
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5.0 out of 5
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Review from Tracey S (Great-Niece of Resident) published on 14 November 2017
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Overall Experience
4.0 out of 5
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Review from Gerald M (Brother of Resident) published on 13 November 2017
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Overall Experience
5.0 out of 5
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Review from A M (Granddaughter of Resident) published on 13 November 2017
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5.0 out of 5
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Review from Kristian E (Grandson of Resident) published on 13 November 2017
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4.0 out of 5
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Review from Colin S (Son of Resident) published on 13 November 2017
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Overall Experience
5.0 out of 5
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Review from Christine J (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.6 (9.569) out of 10 for Wisden Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.569 for Wisden Court is calculated as follows: ( (155 Excellents x 5) + (64 Goods x 4) + (8 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 232 Ratings = 4.569
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Wisden Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Apr 2024
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Job Title: Home Manager
Hi, I am Sarah the registered manager at Wisden Court. I have had the pleasure of working at Wisden Court for over 24 years. I have a passion for Dementia Care and a determination to provide high standards of quality person-centred care. I am dedicated to continuously improving our services providing a home-from-home for our residents and facilitating an ideal safe environment for our residents, staff, families, and friends too! I welcome you to visit our home and meet the caring dedicated team. We look forward to answering any questions or enquiries you may have.
Job Title: Lifestyle Coordinator
Joined: 2024
Hi, my name is Stacey Harris, and I am the Lifestyle Coordinator at Wisden Court. I've been in my role for three months, and I can honestly say that coming into work is never a chore. I look forward to every day, even when I have to think on the spot for an activity. Every day, I leave with a smile, knowing I’ve made our residents laugh and smile. Being able to take the time for all of our residents means the world to me.
A fun fact about me is that my head still thinks like a 5-year-old! I’m always bouncing around, full of life. I also enjoy photography, art, singing, and exercise.
Job Title: Maintenance
Joined: 2024
I'm Steve, the Maintenance Man at Wisden Court. With 8 months of experience as a maintenance man, I take great pride in helping the residents and staff. I’m always ready to support the home in any way I can, whether it’s fixing things or lending a hand where needed. One of my favourite parts of the job is brightening a resident's day when they’re on their own in their room—a little cheer can make a big difference. Outside of work, I’m passionate about football and love spending time with my family.
Job Title: Chef
Joined: 2022
I’m Elizabeth, and I’ve had the pleasure of working as a Cook at Wisden Court for the past two years. With 26 years of experience in the catering industry, my passion for cooking is as strong as ever. I truly enjoy creating delicious meals and serving others, and it brings me great joy to contribute to the well-being of those I cook for. Outside of my professional life, I’m a proud nan to 12 wonderful grandchildren, which keeps me busy and fulfilled in ways beyond the kitchen.
Job Title: Home Administrator
Joined: 2014
My name is Cherry, and I’ve had the privilege of being the Home Administrator at Wisden Court for the past 10 years. I’m truly passionate about my role, and I love engaging with the residents, taking part in activities, and making each day as enjoyable as possible. Every day brings something new, which keeps me motivated and excited about my work.
I hold an NVQ Level 3 in Business Administration and a Level 3 QCF/NVQ-accredited apprenticeship in Customer Service. I also enjoy dressing up to bring smiles to the faces of our residents and brighten their day. Outside of work, I cherish spending quality time with my family and friends.
