Woodside

The Old Vicarage, Slip End, Luton LU1 4BJ
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9.8 60 Reviews
  • Woodside, Luton
Woodside stands in an acre of private grounds and enjoys wonderful views over the Bedfordshire and Hertfordshire landscape.

Woodside is nestled in a quiet village of Slipend located in close proximity of Central Bedfordshire, Luton and Hertfordshire.

The home has great accessibility and close to the M1 Motorway making it 30 miles from both London and Buckinghamshire.

The home provides a high standard of accommodation for up to 37 residents. The property which is divided into 3 floors was once a former vicarage to St Andrew's parish next door.

A new wing was added in 2021 providing an additional 10 large bedroom with en-suite wet room facilities.

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Care Provided by Woodside

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mihaela Sultan (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Woodside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,550
  • (these prices are only a guideline, please contact Woodside to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Woodside Reviews (60)

Total of 60, showing 1-20
9.8

Woodside has a Review Score of 9.8 (9.771) out of 10, based on 27 reviews in the last 2 years. Over all time Woodside has 60 reviews.

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Review from C C (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care provided by all staff. The carers are friendly and supportive to patients and families. The premises are spotlessly clean. The food is excellent.
My mum was very well looked after and I would fully recommend this care home. The management will do anything to ensure that residents and
families' needs are met.

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Review from Colin R (Husband of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife died in April 2024 after almost 4 years nursing care at Woodside. She suffered from complex medical needs including vascular dementia and Type 1 diabetes. Her care was first class and the staff went above and beyond our expectations in looking after her, especially during Covid, sometimes working
extended shifts in an emergency. We were in awe at how shocked and upset the staff were when my wife finally passed away. We will always be extremely grateful for all their efforts to make her last few years as comfortable and enjoyable as possible.

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Review from S Y (Brother-in-law of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found that he is well looked after, spotlessly clean, well-fed. The staff are amazing. His room is well-decorated and always clean. The home is always spotlessly clean every time we visit. The gardens always look good.

Reply from Lucian Balog, Operations Manager at Woodside

Thank you for the lovely words. We will cascade this to our staff.


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Review from M C (Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management is of great support to me. I am very happy.

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Review from R H (Son of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered the nursing home a couple of months ago after a period of respite care at another facility. We cannot thank the staff at Woodside enough for their care and dedication. Each time we visit Mum, who has dementia and Parkinson's; she greets us with a wave and a smile, and it is the same
when we leave. As visitors, we are made to feel very welcome, and our presence is valued. Our impressions have been very positive, and we are very grateful to the staff.

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Review from A W (Wife of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband received respite care from the home for a week. He was very unsettled initially with the change, but all of the staff at the home helped to ease the transition. He received excellent care and I found the staff to be very friendly and accommodating.

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Review from L H (Niece of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt has dementia and has been a resident at Woodside since October 2020. She receives excellent care and kindness from all the staff. We are kept well informed of her needs and health issues. Her room is spacious and always warm, clean and tidy. The manager's door is always open for a chat.
We
are very happy with Woodside knowing that she is so well cared for.

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Review from Lorinda M (Daughter of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law is receiving palliative care from the manager and her wonderful team. For the past 2 months, I cannot fault the compassion, care, and kindness shown to both my Mother-in-law and ourselves. The staff really are very attentive and continually adapt to the care requirements as she progresses
through her end-of-life journey. We feel assured she is getting the best care. In my opinion, the manager leads and manages a great well-staffed team.

Reply from Lucian Balog, Operations Manager at Woodside

Thank you for the kind words. We will share this with the team.


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Review from David W (Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service provided. Regular meals and the staff are very friendly and helpful. Facilities are very good and the cleanliness of the premises cannot be faulted. It's a really clean environment. The rooms are very spacious and the staff are always on hand to help if needed. The management have
been particularly helpful in providing us with any required information.

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Review from A O (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was cared for very well at Woodside Care Home. He built up a very good rapport with his carers

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Review from Lidia V (Respite Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is so nice, the rooms are nice and they have all that you need, the staff is excellent they are so friendly and they always have a smile on their faces. They help all my needs, I just can’t ask any better than this care home.
I would highly recommend this place it’s excellent.

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Review from Samantha G (Daughter of Resident) published on 21 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Woodside for the last two years. The whole family are so grateful to all the staff for the amazing care and support they give him. The staff are so caring, friendly and professional. Dad has commented himself on how happy he is there. The new manager has implemented lots of improvements.
It is so clear how much she and all the staff care about their residents.

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Review from K N (Friend of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm visiting my very close friend every day. I’m happy with the care home staff and all the support that myself and my friend receive at Woodside. The nurses and care staff are professional. My friend is Polish and staff speaking Polish are always supporting and ensuring she has activities she can manage
because of the language barrier. I’m really happy my friend is looked after very well at Woodside.

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Review from Gary K (Son of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team at Woodside Care Home, under the leadership of the manager, showed outstanding care, consideration, respect and empathy to my mum during her stay until she sadly passed away. Their dedication and devotion to not only my mum but to all the residents was evident to us all on a daily basis.
A sincere thank you to all the staff at Woodside Care Home.

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Review from M D (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident in this nursing home. The best nurses I ever met are here, they fit my mum’s needs, and they are good at understanding her as her background is not British. Good care for her health and interest to be improved.

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Review from V M (Husband of Resident) published on 1 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my husband's carers who take good care of him. Always pleased to see me, and he always looks well. Visiting hours are flexible. The home is very clean, nice feel, good entertainment. The food is great and variable. He has put on weight. He has become happier than he has ever been I am
very pleased. Happy with the staff.

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Review from N C (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel very welcome when I come here. Always a hello how are you. The staff always know where my dad is. I have seen some of the meals that get dished out. My dad always enjoys them and sometimes asks for seconds. He always has a pudding. His room is clean and tidy and his clothes are laundered
and put back in his wardrobe. The management is always helpful when I ask about how my dad is.

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Review from G W (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home makes Mum and her visitors very welcome. Mum's care is excellent and noticed a significant improvement in Mum's well-being and health. Also welcome to see garden improvements.

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Review from S W (Daughter-in-law of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and helpful. Visiting staff always try to make it comfortable with residents. Staff are professional and caring.

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Review from Jo B (Wife of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a care home and relatives and residents (mostly suffering from dementia) are treated as part of a huge welcoming family. Healthcare is excellent. A colourful garden is well-used. Entertainment occasions, BBQs with delicious food served. Everyone is supported by kind, friendly and knowledgeable
staff.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Woodside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Woodside is calculated as follows: ( (246 Excellents x 5) + (64 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 314 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Mihaela Sultan

Job Title: Home manager

Joined: 2022

With 15 years of experience as an Emergency Services Nurse in my home country and a Registered General Nurse in the UK, I have gained valuable knowledge in the healthcare industry.


When I moved to the UK, I started as a Care Assistant in a care home. It allowed me to understand the care home environment better.


Later on, I pursued more challenging roles such as Unit Manager and Deputy Manager before reaching my current position as a Care Home Manager. As a person, I believe I am fair, firm, honest, and loyal. I am proud and stubborn when it comes to my job and the care home, including the residents and staff. I am dedicated to ensuring that the needs of my residents and staff are met to provide high-quality care and a comfortable living environment for my residents.


Aside from work, I love to travel and explore new places. I also enjoy watching films, listening to music, and spending time with animals. It is an honour to lead our team and provide compassionate care to our residents.


Frequently Asked Questions about Woodside

What types of Care is Woodside registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodside provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Woodside have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Woodside?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodside to the centre of Luton?

1.8 mile(s) as the crow flies, distance by road may be significantly further.