Woodside

The Old Vicarage, Slip End, Luton LU1 4BJ
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9.8 60 Reviews
  • Woodside, Luton
Woodside stands in an acre of private grounds and enjoys wonderful views over the Bedfordshire and Hertfordshire landscape.

Woodside is nestled in a quiet village of Slipend located in close proximity of Central Bedfordshire, Luton and Hertfordshire.

The home has great accessibility and close to the M1 Motorway making it 30 miles from both London and Buckinghamshire.

The home provides a high standard of accommodation for up to 37 residents. The property which is divided into 3 floors was once a former vicarage to St Andrew's parish next door.

A new wing was added in 2021 providing an additional 10 large bedroom with en-suite wet room facilities.

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Care Provided by Woodside

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mihaela Sultan (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Woodside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,550
  • (these prices are only a guideline, please contact Woodside to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Woodside Reviews (60)

Total of 60, showing 21-40
9.8

Woodside has a Review Score of 9.8 (9.771) out of 10, based on 27 reviews in the last 2 years. Over all time Woodside has 60 reviews.

Overall Experience

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  • 11
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Date Published

60
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7
27
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Review from Alan W (Son of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good friendly care home, well run and good staff.

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Review from M C (Friend of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is being looked after very well.

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Review from Stephen W (Son of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great to see Mum in the communal room, so bright, fresh, and spacious. Windows were open on a lovely day, plenty of light coming in. A musical channel on the TV would be just up Mum's street, as she loves a tune. I was able to give Mum a yoghurt and help hre with her milkshake too. It was a privilege.
Such an optimistic air about the lounge area. Beautiful views of the old church and gardens. Easy to drop in for an hour, which sadly flew by. Thanks to all staff for their support.

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Review from S D (Daughter-in-law of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a safe and caring environment, in which the staff are friendly and kind. New management has introduced many improvements to the general areas and especially outside. I always find any queries or problems are addressed promptly and relayed back to me.

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Review from David R (Husband of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife arrived here at the end of March I and my son and daughter-in-law have been impressed with the facilities and particularly the staff who are dedicated to the needs of residents. We have confidence she will be looked after.

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Review from Stephen D (Son of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit Mum once a week to give her dinner. The staff are always polite, helpful and supportive.

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Review from M C (Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy at Woodside. The staff are very supportive. Recently they helped me to move all my belongings from my previous address and I'm so happy about this. I'm going out regularly and I'm supported by the activities coordinator. All the staff are always kind and helpful.

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Review from Betty S (Wife of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was looked after and cared for really well. I was very pleased with the care he received and he was treated with dignity.

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Review from Peter R (Son of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home since March 2021 and there has not been one occasion where I have regretted the decision to place her there.
The staff are very caring and the manager leads in this aspect with her caring attitude not only towards the residents but also towards the families of the residents.
The home is very homely and one always feels welcome when visits take place.

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Review from Rose D (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Woodside in May. She has dementia but has settled very quickly. The staff are all very caring and compassionate and look after her with great kindness. The staff are never too busy to stop and talk to residents and family alike and any questions are always answered.

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Review from Dave D (Son-in-law of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first enquiries, I found the management extremely helpful and compassionate to the needs of my mum-in-law. This level of support continued through mum's induction. I have found all the staff extremely helpful and friendly and always willing to listen and interact with mum. It really is
refreshing to see that they are always happy to sit with mum and listen, chat and smile with her. This makes such a big difference to her well-being.

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Review from Clare C (Daughter of Resident) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodside residents are named “Our Family” as the staff treat the residents like their own. Their compassion, understanding, kindness, empathy is on another level. My Mother has advanced dementia and very complex medical needs and these are managed by amazing nurses and carers - who work tirelessly
to do their best by her and keep us updated and involved. The manager is an angel who came into our lives at the most difficult time - I can’t even describe how much she’s done to help transition my Mother into care, to support us at this heartbreaking time, and also support us through her challenging health issues and continuous dementia journey. All the staff understand that dementia is “expression not aggression” and are even campaigning to help people living with dementia to be understood and looked after in the best way. Their strategies for every resident are different, they’ll calm my Mother by singing a local folk song she knows!

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Review from Charlotte C (Granddaughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan had only recently moved into Woodside nursing home, as she had just come out of hospital. Sadly, my nan passed away this weekend but I am reassured that the staff were with her until the end. I strongly believe she felt it was her time to go because she was at peace, as she had the opportunity
to see her children and felt loved and secure in her new home. Thank you.

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Review from C B (Son of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Woodside since July and as a family we can not of asked for better care for him. He always looks happy and I can see he has formed good relationships with some of the staff. The manager is dedicated to every resident and the staff are very hardworking. The home always looks
clean and smells nice too! My dad is given fresh home-cooked meals and is always given a variety of dishes. As a family it wasn’t an easy decision for my dad to be in residential care, however, him being in Woodside is reassuring as he is looked after so well.

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Review from Julie T (Daughter of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Woodside for 9 months now and I can honestly say that I wouldn't want her to be anywhere else. The quality of care shown by the manager and her team has been excellent. Throughout lockdown the manager was constantly in touch letting us know Mum was OK, this was very reassuring.

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Review from Katie D (Granddaughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to praise the manager and her staff, what a lovely, kind caring person the manager really is. My nana has recently gone into her new forever home and in these horrible uncertain times it’s been really hard and worrying about finding my nan the right place, we are sure we have made
the right decision. We have had plenty of help and reassurance that has certainly put our minds at ease. The manager completely has the right attitude and puts her residents first I can clearly see this, it’s not very often you come across these sort of people in life. Well done Woodside I appreciate all of you’re kindness and taking care of my nana means the world and more.

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Review from Carol G (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The last three months have been really tough not being able to visit my Dad who has been a resident at woodside for just over 2 years
I have been so touched and reassured by the commitment of the staff and particularly the home's manager who has kept us updated and shown true transparency and compassion
to not only the residents but to the families too.
Since her appointment we have seen the home flourish into a family unit, the staff appear so happy and show true togetherness, having witnessed this first hand it gave me peace of mind that my father would be cared for to the highest of quality whilst the "lockdown" thank you so much you're all incredible

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Review from Graham S (Husband of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The situation over the last three months during the COVID-19 crisis has been extremely challenging for residents, staff and relatives. My wife has been resident in the home throughout the period. The manager and staff have been excellent in keeping me and my family updated on the situation, developments
in the home and how my wife is through emails, the closed Facebook group and phone calls. They have also facilitated regular contact with my wife through FaceTime.


I and our two sons can't thank them enough for their love, care and consideration.


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Review from Brenda B (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to firstly give my heartfelt thanks to all the staff and the home manager at Woodside.
Throughout this tough time, I have been supported and reassured at all times and the Manager has done everything in her power to give my family peace of mind.
I know that Woodside had COVID however
the home fought and remained united and strong.
They gave us regular updates and supported and loved my father like one of their own family.
I am forever grateful. You’re all wonderful.

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Review from J A (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my first visit, my first impressions were I thought it looked rather unloved from the outside but on going inside, I was very impressed by the friendly, helpful staff who always offer me a drink. The staff are very attentive and the manager also excellent. They try to keep the patients entertained
and they are very good at communicating with the families.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Woodside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Woodside is calculated as follows: ( (246 Excellents x 5) + (64 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 314 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Mihaela Sultan

Job Title: Home manager

Joined: 2022

With 15 years of experience as an Emergency Services Nurse in my home country and a Registered General Nurse in the UK, I have gained valuable knowledge in the healthcare industry.


When I moved to the UK, I started as a Care Assistant in a care home. It allowed me to understand the care home environment better.


Later on, I pursued more challenging roles such as Unit Manager and Deputy Manager before reaching my current position as a Care Home Manager. As a person, I believe I am fair, firm, honest, and loyal. I am proud and stubborn when it comes to my job and the care home, including the residents and staff. I am dedicated to ensuring that the needs of my residents and staff are met to provide high-quality care and a comfortable living environment for my residents.


Aside from work, I love to travel and explore new places. I also enjoy watching films, listening to music, and spending time with animals. It is an honour to lead our team and provide compassionate care to our residents.