Cherry Trees

149 Park Road, Cowes PO31 7NQ
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21 Reviews
  • Cherry Trees, Cowes

Care Provided by Cherry Trees

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Leah Linington (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (25)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cherry Trees Reviews (21)

Total of 21, showing 1-20

Over all time Cherry Trees has 21 reviews.

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  • 18
  • 3
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Overall Experience  Overall Experience 5.0 out of 5

Always very friendly, helpful, I am always welcomed. I know my brother-in-law is very happy at the home. He is well looked after, a very good home. I know I made the right choice for him. First-class home.

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Overall Experience  Overall Experience 5.0 out of 5

I have stayed in many care homes over 18 years in 4 different counties and have not been treated better anywhere. Its difficult to say better than all the rest as some were OK but if I had to pick just one it would probably be Cherry Trees. Personally, I saw a lot of the manager on the 'shop floor'
seeing how care was given. The night staff were exceptional and made sure that I was more comfortable than any other homes night staff has done. And I don’t want to take anything from the day staff by writing that because I couldn’t fault them either, and I do know how to as a grumpy old man.
My unusual diet was catered for as was my different meal times. In nice weather, I was served outside in the garden. And I had a lot of fun with the cheerful staff.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is at present in Cherry Trees care home.
We are more than satisfied with her care which is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is at Cherry Trees. She receives excellent care and we are very happy for her to continue at Cherry Trees.

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Overall Experience  Overall Experience 4.0 out of 5

Move from home into Cherry Trees it went very well.
Manager and senior member of staff are very kind and thoughtful during this time.

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Overall Experience  Overall Experience 4.0 out of 5

I am the registered P.O.A for the residents.............who moved into Cherry Trees recently. It is a very traumatic time for anybody who has to give up their home and move into care. I have over 15 years experience in Adult Social Care but this is the first time l have seen it from the service users
side.
From the start, the residents were treated with dignity and respect, have settled well. All staff have been very understanding- and they have been treated as individuals with their specific needs adhered to at all times.
My only criticism is that, as we get older we worry about money etc. Although at the moment the residents are self-funding they will very shortly need to have a financial assessment.
One of them especially is extremely concerned, l know this is out of your control, but l do wish that when anyone has to move into full-time care that they are assessed immediately as to put their mind at rest.

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Overall Experience  Overall Experience 5.0 out of 5

Cherry Trees cared for my mother for 22 months until her recent death. She was one of 'the family' at the home, treated wonderfully well by all the staff at all times. They were always mindful of her wishes and preferences and mum always said she couldn't be anywhere better for her last few years. Leading
up until mum's death at the home the care she received was fantastic and the care of us, her family was as lovely too. I really can't speak highly enough of the manager and staff.

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Overall Experience  Overall Experience 5.0 out of 5

Cherry Trees it's a very good care home. The staff are really good, very patient with the residents. The atmosphere in the home is very good and the food looks food. My mother is in very good and capable hands.

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Overall Experience  Overall Experience 5.0 out of 5

The care taken looking after all the residents and patience and friendly ways to everyone including family and friends. It is spotlessly clean, the food is really good, they take care to make something else if they don't like or want what is on the menu. They are all outstanding and go that extra mile
even when some residents are difficult. Nothing is too much trouble even when they are overworked and tired. We love them all dearly.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited a number of care homes and Cherry Trees stands out as an outstanding home where staff do all they can to help residents. The room and facilities are well suited to my mother's needs. The manager and her team should be congratulated for providing a caring and welcoming environment to all
in their care.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are always helpful if you need any information etc. The person I visit is always happy with her living conditions and has never complained. The food is good as the person I visit likes her food. As I am her POA I wish that the cost was not so high.

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Overall Experience  Overall Experience 5.0 out of 5

As a family we are extremely pleased we found Cherry Trees. Our cousin has settled in well from the end of 2015 and is very happy there. She has made several friends with other residents.The home is very well managed, comfortable and nothing is too much trouble for the staff. They go about their care
in a cheerful manner, such that it feels more like a family home than a care home. Our cousin looked at several care home before deciding on Cherry Trees and is delighted she made the right decision. We can see why Cherry Trees is one of the top twenty care homes in the UK.

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Overall Experience  Overall Experience 5.0 out of 5

Cherry Trees is a welcoming, friendly care home. The residents are made to feel it is their home. Staff are excellent, nothing is too much trouble for them. Food is varied and excellent with plenty of choice. Well managed and the residents are encouraged to join in with activities.

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Overall Experience  Overall Experience 5.0 out of 5

My mother spent 4 weeks previously in the home for respite care. She has since become very frail and has last her confidence. We had no hesitation in her return to Cherry Trees. The staff are friendly, caring and very professional. My mother has never been happier and her confidence and health have
improved significantly since returning due to the care she is receiving.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing to say about anything wrong with this care home. The staff are extremely caring, answer bells promptly, see to the residents needs, are so kind to anyone that has problems. The lady I am concerned with has recently gone into hospital, she is due out shortly and this really highlighted
the care that she gets at the home. I am very anxious for her to get back into the friendly atmosphere. I could not wish for her to be in a better place.

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Overall Experience  Overall Experience 5.0 out of 5

I have always been very impressed with Cherry Trees. I always recommend them to anyone who is considering care for a relative. They run a very "home fro home" care facility and everyone is friendly. The care provided is caring and professional and I can't fault it at all. All the residents seem really
happy, the food's good, the entertainment provided is lovely and varied and everyone enjoys it.

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Overall Experience  Overall Experience 5.0 out of 5

Cherry Trees has been wonderful in the support to myself and the resident. The management and staff are fantastic and go our of their ways to ensure care and TLC are given. They haves sorted out special dietary requirements and nothing seems to be a problem. I would have no hesitation to recommend Cherry
Trees.

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Overall Experience  Overall Experience 5.0 out of 5

My father called it "5 star service". Staff were helpful, friendly and caring. My father settled in very quickly. Food was delicious and home made, with a variety of choices.

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Overall Experience  Overall Experience 5.0 out of 5

"Cherry Trees" is providing excellent care, largely due to the strength of its management and leadership team. Staff are friendly, caring and patient, although the building itself is not particularly impressive the ethos and atmosphere more than compensates for its modest facilities. It is scrupulously
clean and fragrant at all times, and everyone appears to go out of their way to accommodate the needs of the residents and their families in a positive and supportive way. I am confident that my mother is safe and superbly looked after at all times and she is happy.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the staff at Cherry Trees care home enough. Without exception they are all caring and considerate. Nothing is too much trouble and I know my aunt is in safe hands.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Cherry Trees

What types of Care is Cherry Trees registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherry Trees provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Cherry Trees have?

There are 25 Single Rooms.

What are the Facilities & Services at Cherry Trees?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cherry Trees to the centre of Cowes?

0.6 mile(s) as the crow flies, distance by road may be significantly further.