Eden House

Eden Road, Totland Bay PO39 0EJ
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9.6 22 Reviews
  • Eden House, Totland Bay
Eden House is situated on the west side of the Island, located on the cliffs of Totland Bay. Some bedrooms benefit from great views across the Solent. As well as having a beautifully matured, large garden, Eden House is just a 5-minute walk from Totland Bay’s delightful sandy beach.

Most of the rooms at Eden House have en-suite facilities and every room benefits from a television point and Wifi access. Residents are encouraged to bring in personal items such as ornaments, clocks, photographs and such like to enable them to feel totally at home during their stay.

Eden House was the forth of four homes that form St Vincent Care Homes Ltd and is now a family run residential care home, specialising in care for the elderly, dementia care and mental health care.

Loved ones have described Eden house as 'extremely friendly and caring', saying they 'utmost confidence in the care team'. This is largely down to the hard working care team.

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Care Provided by Eden House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Johnson (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Eden House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,002 – £1,500
    • Self-Funded Residential Dementia Care £1,002 – £1,500
  • (these prices are only a guideline, please contact Eden House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting will be accommodated at all times however it is discouraged during meal times where possible.


  • Parking

  • There is plenty of parking on the road outside the care home.


Eden House Reviews (22)

Total of 22, showing 21-22
9.6

Eden House has a Review Score of 9.6 (9.608) out of 10, based on 12 reviews in the last 2 years. Over all time Eden House has 22 reviews.

Overall Experience

  • 18
  • 4
  • 0
  • 0
  • 0

Date Published

22
4
9
12
10

Review from Jack D (Grandson of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been residing at Eden House for coming up to 6 years now. During this time, the staff have been incredibly caring and supportive towards both me and my grandad, it goes beyond the carers job description, they have become friends and I have no doubt that they genuinely like and care about
my grandad. He gets regularly offered food of good quality and variety, his room is clean and warm. If we have a problem, we have management we can trust and that are approachable.

Reply from Emma Broomfield, Marketing Coordinator at Eden House

Dear Jack,
It is wonderful to read such lovely feedback. Thank you for taking the time to leave a review. We have a fantastic team at Eden House and I will be sure to pass on your positive words. We wish you the best.


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Treated with Dignity

Food & Drink

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Value for Money

Review from Colin C (Son of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful environment with amazing staff, I have been impressed by the care the home are giving to my mother, I would recommend Eden House to anyone in our position.

Reply from Emma Broomfield, Marketing Coordinator at Eden House

Dear Colin,
It is lovely to receive such positive feedback. Our team at Eden House are outstanding and I will be sure to pass on your lovely comments. We wish you all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for Eden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.608 for Eden House is calculated as follows: ( (96 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 143 Ratings = 4.608

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eden House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Mar 2025

Please contact the home for details on current vacancies.


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