Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.
All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability.
Plenty of on-site parking available
Inver House has a Review Score of 9.9 (9.891) out of 10, based on 10 reviews in the last 2 years. Over all time Inver House has 16 reviews.
Review from Sam P (Daughter of Resident) published on 13 January 2025
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Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Inver House
Thank you for taking the time to write this review. We are so glad to hear that your mum enjoyed her stay at Inver House and had fun joining in with all the daily activities on offer. It is heartwarming to know, that as a family, you could rest assured that your mum was being well cared for and supported. Once again thank you for writing this review, we will pass on your kind words to the team at Inver House.
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Review from J B (Daughter of Resident) published on 9 January 2025
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Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Inver House
Thank you for taking the time to write this review. It is great to know that your mum is being well cared for an receiving support that is centered to her needs. We are also happy to hear that you are made to feel welcome any time you wish to visit your mum and that you are included in any decisions related to her care. Across Hartford Care we want our residents to fell as at home as possible and we feel that residents personalising their own space helps to achieve this. Once again, thank you for your kind words which will be passed on to the whole team at Inver House.
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Review from Faith S (Wife of Resident) published on 23 December 2024
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Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Inver House
Thank you for taking the time to write this review. It is wonderful to hear how welcoming the team are at Inver House and how happy your are with the care and support he receives. We will pass on your kind words to the team at Inver House.
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Review from Shaun R (Son of Resident) published on 12 November 2024
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Reply from Nikki Clark, Hospitality & Wellbeing Lead at Inver House
We are so grateful you took the time to leave such a great review. It's so nice to read your father has settled into life at Inver House over the last 12 months. We love to hear when family members feel so happy and relaxed that their loved ones are enjoying all aspects of daily life with us. Our chefs are very passionate about making sure they are delivering nutritious and delicious food for our residents each day. The team at Inver feel like one big family and look and support our residents like family. We are very pleased to read your comments, I will be sure to pass them on to the rest of the team.
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Review from J K (Brother of Resident) published on 6 November 2024
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Reply from Nikki Clark, Hospitality & Wellbeing Lead at Inver House
Thank you for taking the time to write such a lovely review, it's so heartwarming to hear your wonderful comments. Inver house has always been a fantastic community, providing person centred care to all our residents. Getting to know each residents likes and hobbies. The activities coordinators make sure they have a jam-packed planner so there are always events going on within the home. I will be sure to pass on your very kind comments to the rest of the team at Inver House.
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Review from E R (Resident) published on 27 September 2024
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Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Inver House
Thank you for taking the time to write this review. It is wonderful to hear how welcome you have been made to feel at Inver House and that you feel comfortable, happy and well cared for. We will pass on these kind words to the team at Inver House.
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Review from Maggie A (Friend of Resident) published on 26 June 2024
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Reply from Nikki Clark, Hospitality & Wellbeing Lead at Inver House
Thank you for taking the time to write such a heartwarming review. We are very pleased to hear that your friend has settled in well at Inver House. The team are all so passionate about the care and activities they provide for the residents, making sure they meet all likes and hobbies. We have very experienced chefs who dedicate their time to making home-cooked enjoyable food. I will be sure to pass on your very kind comments to the whole of the team.
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Review from M T (Wife of Resident) published on 8 March 2024
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Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Inver House
Thank you for choosing Inver House to care for your husband. We are happy to hear that not only is your husband being well looked after by the staff at Inver House but that you are also feeling supported and listened to and that you have peace of mind that your husband is happy and cared for. Thank you for taking the time to write these lovely words which will be passed on to all the staff at Inver House.
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Review from A D (Friend of Resident) published on 17 November 2023
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Reply from Jenni Laffoley, Brand Marketing Manager at Inver House
Thank you so much for your lovely review. It is our absolute pleasure to care for your friend and we are so pleased you always feel welcome in our home. We look forward to welcoming you for many more visits with your friend and should you need any assistance with your own care in the future, we will always be here for you.
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Review from K O (Daughter of Resident) published on 17 October 2023
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Review from S T (Daughter of Resident) published on 25 October 2022
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Review from J N (Wife of Resident) published on 25 October 2022
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Review from H A (Daughter of Resident) published on 24 June 2022
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Review from Lis R (Daughter of Resident) published on 25 February 2020
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Review from Gillian N (Daughter of Resident) published on 11 April 2019
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Review from Jan B (Daughter of Resident) published on 21 January 2019
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The Review Score of 9.9 (9.891) out of 10 for Inver House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.891 for Inver House is calculated as follows: ( (106 Excellents x 5) + (13 Goods x 4) ) ÷ 119 Ratings = 4.891
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Inver House is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2023
Hi, I am Agnes, and I am the home manager at Inver House.
Inver House is a place where all of us, staff residents and visitors can experience warmth and comfort
Our team members are at the heart of our home and are extremely valued for the excellent care they provide to our residents and they truly go the extra mile to fill the lives of our residents with happiness, fun, and purpose.
Job Title: Deputy Manager
Joined: 2023
Welcome to Inver House, a place we like to call home! Where comfort, warmth and happiness for our residents, their families and our team members are our priority.
We hope to see you soon at Inver House.