Kinloch Tay

Granville Road, Totland Bay PO39 0AX
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7.4 2 Reviews
  • Kinloch Tay, Totland Bay
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Care Provided by Kinloch Tay

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Maureen Fuller
  • Person in charge
  • Terri Harris (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Kinloch Tay

  • Funding Types Accepted
  • Self funding (Private)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Stairlift
  • Television point in own room
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Kinloch Tay Reviews (2)

7.4

Kinloch Tay has a Review Score of 7.4 (7.412) out of 10, based on 2 reviews in the last 2 years. Over all time Kinloch Tay has 2 reviews.

Overall Experience

  • 1
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  • 1
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Date Published

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Review from T R (Daughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Kinloch Tay is generally a well-run establishment, the care given is good, the staff friendly and approachable. Cons - More activities needed, cleanliness needs to be improved upon and advice should be consistent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Management

Safety / Security

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Value for Money

Review from K S (Son of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although, of course, she ideally wanted to be at home, my mother was fortunate enough to spend the last few weeks of her long life in Kinloch Tay (Care Home), where she was wonderfully well looked after by the most attentive, friendly and engaging staff Nothing was too much trouble for any of them,
from the most junior to the most senior. The owner, the manager and her assistants led by example to create a united team of carers who were warmly welcoming and engaging at all times. We could not sing their praises more highly, and our family will always be appreciative of everything that was done to ensure my mother's every need was met to the end in the most cheerful, friendly, sensitive and thoughtful manner.
Through and through, Kinloch Tay left me convinced it is primarily run to provide a service for those in need and not (unlike several other possibilities we originally explored) as a business venture.
I would recommend it in the strongest terms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Current Review Score: 7.4 (7.412)

Overview of Review Score

The Review Score of 7.4 (7.412) out of 10 for Kinloch Tay is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.174 for Kinloch Tay is calculated as follows: ( (10 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 23 Ratings = 4.174

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Kinloch Tay is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Kinloch Tay

What types of Care is Kinloch Tay registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kinloch Tay provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Kinloch Tay have?

There are 13 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Kinloch Tay?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Gardens & Television point in own room are some of the Facilities & Services.

How far is Kinloch Tay to the centre of Totland Bay?

0.5 mile(s) as the crow flies, distance by road may be significantly further.