The Limes

43 Foreland Road, Bembridge PO35 5XN
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9.0 8 Reviews
  • The Limes, Bembridge
The Limes is a residential care home for older people in the village of Bembridge, Isle of Wight. As well as residential care, they also offer respite and day care.

The home was opened based on its founders' desire to create a care home with a real family feel for their own relative, and continues to be run by the same family to this day.

The team work with residents and their loved ones to ensure that each resident's care is person-centred and values their needs, wishes, interests, abilities, qualities and goals as an individual.

Care Provided by The Limes

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's

Good to Know

  • Owner
  • The Limes Residential Care Home Ltd
  • Person in charge
  • Eleni Dove and Joanna Dewen (Registered Managers)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1990

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
9.0

The Limes has a Review Score of 9.0 (9.035) out of 10, based on 5 reviews in the last 2 years. Over all time The Limes has 8 reviews.

Overall Experience

  • 7
  • 1
  • 0
  • 0
  • 0

Date Published

8
3
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5
3
Overall Experience  Overall Experience 5.0 out of 5

In general the home is excellent, all the staff are devoted to their jobs and very kind to all residents. The attention to detail is most impressive. The activities provided for residents are well-organised. The directors and managers are clearly very interested in the residents in their care by being
seen on a daily basis by everyone.

Reply from Myles Dewen, Director at The Limes

Thank you for your lovely review. We are very proud of the whole team, and I will share your kind feedback with them.


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Overall Experience  Overall Experience 5.0 out of 5

Such kind and thoughtful staff. My mother is treated with love and dignity. The atmosphere at The Limes is always cheerful and calm. My mother has found a kind, loving and secure home here. Many, many thanks to all staff.

Reply from Myles Dewen, Director at The Limes

Thank you for your kind words, which I will pass onto the team. It is such a pleasure to care for your mother and getting to know you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went to live in The Limes at the beginning of October. My sister and I had met the manager in September, when we were given a tour of the home, and were very impressed. Mum had a comfortable, attractive room where she was allowed to bring her own furniture and personal belongings. She was
made very welcome and it was obvious the staff were caring and competent. Sadly Mum was not well when she went into The Limes, and was given end-of-life care, which was of a very high standard. The staff spent time with her and made sure she was comfortable. I would thoroughly recommend The Limes, a family-run business with a big heart.

Reply from Myles Dewen, Director at The Limes

Thank you for your kind words, which I will pass onto the team. It was such a pleasure to care for your mother and to spend time getting to know you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the service provided.

Reply from Myles Dewen, Director at The Limes

Thank you for your kind review. We are so pleased you have joined us for daycare.


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Overall Experience  Overall Experience 5.0 out of 5

Staff were very friendly and helpful. Kept informed. Access to medical care is excellent. Home from home with lots of activities. Management is accessible and very proactive in reviewing care needs and resourcing and supplying equipment as needed.

Reply from Myles Dewen, Director at The Limes

Thank you for your lovely review. We are very proud of the whole team, and I will share your kind feedback with them.


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Overall Experience  Overall Experience 5.0 out of 5

We were fortunate enough to move Mum to The Limes a year ago from another care home and it was the best decision we have made regarding her care. The Limes is one of those places that you really hope exists for your family member, and when you find it you can't believe your luck. The staff are without
doubt the most caring, professional and compassionate group of people who genuinely care about what they do. The Limes is a true "home" in every sense of the word. Communication has also been excellent. Thank you to everyone at The Limes for giving Mum the quality of life she deserves. We cannot thank you enough.

Reply from Myles Dewen, Director at The Limes

Thank you, we are also very glad you found us. We are very proud of the whole team and I will pass on your lovely feedback.


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Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident of The Limes just before the Covid pandemic struck. During this time, despite the occasional difficulty with visiting while in lockdown, I never had any concerns she would be kept safe, well treated and looked after.
At all times she has been treated with the utmost care
by the most professional and dedicated team.
I know little about the care sector, but I do know if all care homes were run and staffed the way The Limes is, then all the families who place their loved ones into care would have the peace of mind I enjoy.
Well done everyone.

Reply from Myles Dewen, Director at The Limes

Thank you for your lovely review. We are very proud of the whole team and I will share your kind feedback with them.


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Overall Experience  Overall Experience 5.0 out of 5

I am the daughter of a long-term resident of The Limes - my mother. We looked at many, many residential care home on the Island as she had severe mobility issues, and then dementia. It was the atmosphere and total feeling of true care which made up our minds. It's like a wonderful family home. Nothing
is too much trouble and every member of staff is amazing. I can talk to them about absolutely anything, and my questions are always answered professionally and sympathetically. I'm always kept informed of what's going on, both medically and personally, I just couldn't ask for more. As it's a fairly small home, it's lovely to see how the wonderful staff interact with all the residents. They know their likes and dislikes, they know each and every one of them inside out and bring out the very best in them. The food is so good too, as are the homemade cakes. Suffice to say, if/when I have to go into a care home, The Limes would be my only choice.

Reply from Myles Dewen, Director at The Limes

Thank you so much for your wonderful review. I will ensure that your praise is passed onto our amazing team.


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Current Review Score: 9.0 (9.035)

Overview of Review Score

The Review Score of 9.0 (9.035) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.754 for The Limes is calculated as follows: ( (44 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 57 Ratings = 4.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.281 Points relating to the number of positive Reviews for The Limes is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Feb 2020

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Limes

What types of Care is The Limes registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Limes have?

There are 32 Single Rooms.

What are the Facilities & Services at The Limes?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Limes to the centre of Bembridge?

0.2 mile(s) as the crow flies, distance by road may be significantly further.