Alpine Care Home

10 Bradbourne Park Road, Sevenoaks TN13 3LH
Submit a Review
9.9 81 Reviews
  • Alpine Care Home, Sevenoaks
Alpine Rest Home offers round-the-clock care for up to thirty elderly residents, from a pleasant location in Sevenoaks, Kent, and a pleasing Edwardian building.

Residents enjoy luxury bedrooms, a wide choice of activities and entertainments, and sun lounge and secluded garden in which to relax, while never being far from talented and hard-working carers.

The home proves very inviting to visitors who, as well as seeing their loved ones, can enjoy walks through the nearby Knole park where deer can often be seen to roam.

Show Alpine Care Home on the Map

Care Provided by Alpine Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kim Jones (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Alpine Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,750
    • Self-Funded Residential Dementia Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,750
  • (these prices are only a guideline, please contact Alpine Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Alpine Care Home Reviews (81)

Total of 81, showing 41-60
9.9

Alpine Care Home has a Review Score of 9.9 (9.873) out of 10, based on 28 reviews in the last 2 years. Over all time Alpine Care Home has 81 reviews.

Overall Experience

  • 66
  • 14
  • 1
  • 0
  • 0

Date Published

81
7
14
28
53

Review from L W (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have the greatest praise for all the staff at Alpine Care Home, they are so friendly and helpful, kind to mum. It's a joy to visit there. It always smells nice and clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M L (Son of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff take good care of my mum ensuring she has the best quality of life on a daily basis.
Plenty of activities and stimulation are provided and all are encouraged to take part. The staff are readily able to discuss how my mum is and let us know if any problems occur.

Reply from Kim Jones, Home Manager at Alpine Care Home

Thank you for the lovely review, as part of our ongoing quality assurance and improvement it was nice to speak with you on the phone to discuss any thing you felt we could do to improve this .You said that you were very happy with every thing and that your mum as happy and you were glad she was in the home , thank you very much for taking the time to speak with me ,we appreciate it .


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Relative of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whatever time we arrive, we are welcomed by the staff. When watching them with the residents, they are always cheerful and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter W (Son of Resident) published on 21 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been resident at Alpine for a year and we are extremely impressed with the care that has been provided to her over that time.
The staff are always pleasant and happy and will always keep us up to date as to how my mother is getting on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire P (Regular Volunteer) published on 19 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this care home on a regular basis and I can honestly say the care of all the residents is fantastic they are very caring and attentive. The home is always extremely clean and all staff have a positive and caring attitude towards all the residents. The staff value the resident's privacy and dignity
and always act professionally but with strong empathy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul N (Son of Resident) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good and the staff are very pleasant and always ready with a cup of tea.
My mothers very happy here at Alpine Care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennifer S (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Alpine since May 2018. She has been well cared for and I feel that she is safe here. She says the food is good and there is enough of it. Whenever I visit I feel welcomed by the staff and they appear to be genuinely fond of my mother. I know my mother joins in with
the activities provided and my brothers and I are confident that she is receiving the best care here and is valued and respected. Her bedroom is a bit small but is clean and comfortable. We like the fact that there are not too many residents and all the staff know all of them. All the family are happy with the care mum received at Alpine.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ros B (Daughter of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care my Dad is receiving at Alpine Care Home is outstanding. He's only been there a few weeks but has settled in very well. The manager and all the staff are very engaged with the residents and treat them with kindness, compassion and dignity. There is a wonderful family atmosphere in this
home, and visitors become part of that as soon as they arrive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marianne W (Daughter of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Alpine now for 4 weeks and as a family, we are so pleased with the home.
The Manager and her staff are so welcoming and friendly and it has such a lovely atmosphere.
A home for Dad became urgent very quickly and we couldn’t have chosen a better home where we know he is being cared
for so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vicki J (Daughter of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Alpine from October 2018 until he passed in January 2019.
The level of care he received there was outstanding.
Staff are professional, friendly and extremely hard working.
Sending thanks to each and every one of them for caring so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick A (Son of Resident) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been extremely pleased with this home as a choice for my mother. My mother has been resident there for over a year, and we have found that the homely atmosphere, caring staff, and helpful management team have fulfilled all of our needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daphne A (Daughter-in-law of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home.
We are finding that our relative is enjoying the social life at the care home.
Like the fact that she is taken out to a local coffee morning.
The staff are very caring and deal very well with the residents' needs.
Good activities during the week.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan F (Daughter of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we had to put Mum into a home it was the last thing we wanted to do but our mum has been so very happy, laughing, singing, playing games and enjoying her life again. She does not know us at all now but we still go every week as she is our mum and we love her so much, but we know she is safe and
happy and loved, just like she would have been at home. Looking forward to the next years of her life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G F (Son-in-law of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is looked after with love and dignity. The staff are caring and professional. The home is spotlessly clean and never smells.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N M (Son of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I visit my mother at Alpine Care Home, I always find the staff to be very helpful and open about how my mother has been. The staff always appear to be doing their utmost to engage with and involve the residents. The home itself is always spotless and the residents well cared for. My mother
has never had a bad word to say about the home, the staff nor the care she receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda F (Daughter-in-law of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to have settled in nicely. The staff are really caring and very friendly.
They are very easy to talk to and always keen to listen.
Nothing is too much trouble, always offered tea and biscuits. Lots of interaction with the residents always going on.
Really pleased with our choice for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sara T (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Alpine Care Home is second to none. My mother feels secure and happy. This is difficult to achieve as she suffers from anxiety and the early stages of a dementing illness. Wonderful management and an excellent team of carers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicholas L (Son of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For my mum, the Alpine Care Home has been a perfect match. It is located in the area where she lived, local to family and friends. The care has been first class at all times in periods of good and bad health. Not only are the staff good with residents they take time with friends and family making sure
they are in touch with their relatives care and needs.
My mum and other residents always seem content and relaxed at whatever time I may visit. In all the care is excellently carried out in a friendly, kind and professional way. Always having the residents welfare uppermost.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sam K (Granddaughter of Resident) published on 22 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and nothing is ever too much. They look after my Nan and when my Grandad visits they treat him like family and it’s lovely to see.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H A (Friend of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. Home is clean and bright and residents appear to be motivated and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Alpine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Alpine Care Home is calculated as follows: ( (292 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alpine Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Kim Jones

Job Title: Registered Manager

Joined: 2007

"Alpine is a wonderful home filled with happiness, warmth, laughter and love. Myself and the amazing team of staff are very proud of the home and the people who live and work here. We offer a home-from-home environment a small home with a relaxed atmosphere. We strive to provide the people who live at Alpine with a high-quality service. The staff teams are Compassionate, Courageous, Caring, Competent and Committed to the home and all of our residents."