Alpine Care Home

10 Bradbourne Park Road, Sevenoaks TN13 3LH
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9.9 81 Reviews
  • Alpine Care Home, Sevenoaks
Alpine Rest Home offers round-the-clock care for up to thirty elderly residents, from a pleasant location in Sevenoaks, Kent, and a pleasing Edwardian building.

Residents enjoy luxury bedrooms, a wide choice of activities and entertainments, and sun lounge and secluded garden in which to relax, while never being far from talented and hard-working carers.

The home proves very inviting to visitors who, as well as seeing their loved ones, can enjoy walks through the nearby Knole park where deer can often be seen to roam.

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Care Provided by Alpine Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kim Jones (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Alpine Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,750
    • Self-Funded Residential Dementia Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,750
  • (these prices are only a guideline, please contact Alpine Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Alpine Care Home Reviews (81)

Total of 81, showing 61-80
9.9

Alpine Care Home has a Review Score of 9.9 (9.873) out of 10, based on 28 reviews in the last 2 years. Over all time Alpine Care Home has 81 reviews.

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Review from Carol S (Daughter of Resident) published on 30 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother first came to the Alpine Care Home in April this year which was difficult as she always said she did not want to go into care but at the age of 99, she could not manage any longer. She has always said how nice they are here and I have always been pleased with the care and consideration received
by them.
On reaching the great age of 100 on 27th August 2017 they threw her a grand party and buffet attended by the Mayor and Elvis! which my mother greatly enjoyed.

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Review from Jaki H (Daughter of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited the home in the late morning when residents were relaxing after their coffee and before they prepared for lunch. I saw one other group of visitors whilst I was there.


A small number of residents were enjoying a memory game led by a member of staff responsible for entertainment. Other residents

were listening to music, which plays throughout the lounge area, or dozing. Some residents were being helped and encouraged to drink. I counted seven members of staff who all seemed happy to chat with residents whilst also carrying out their duties.


During my visit, I was offered refreshments twice.


My own mother was enjoying a particularly good day for her and it was good to see her happy and well cared for.


I feel that Alpine is particularly good at providing care for vulnerable folk suffering from any of the various forms of dementia.


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Review from Visitacion T (Private Carer of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all very helpful, friendly and working hard.

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Review from Chris H (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Alpine is great, the staff know me and mum is happy. The care home is clean and people are friendly.

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Review from Susan F (Daughter of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Alpine Care Home for 6 months and I have visited her every fortnight. I have found staff to be friendly, helpful and efficient and very kind to the residents. My mother suffers from Alzheimer's dementia and is often upset and angry, not understanding what is happening to
her. The staff have been very patient with her, often sitting with her for long periods of time until she feels more settled. The activities coordinator is lovely with my mother, giving her lots of 1 to 1 attention, which she needs. My mother's room is spacious and light and we have been allowed to provide furnishings and pictures to make sure the room is colourful and cheerful. My sister and I are very happy with our mother's care.

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Review from J H (Sister-in-law of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a family member in the Alpine Care Home on a fairly regular basis for almost a year and am very impressed with the standard of care given to residents. The staff are very friendly, keeping relatives informed and always happy to answer any questions they may have. The many activities
on offer can also be enjoyed by both the residents and visitors in a very welcoming, comfortable and homely environment.

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Review from Sarah C (Daughter of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had Alzheimer's for many years and was in Alpine Care Home for the last four years of her life. Throughout her stay we/she received nothing but kindness and genuine care from all members of staff. She was always helped to eat and all her personal care was done with dignity and care.
What
I really want to comment on is the care she received at the end of her life. Again, superb care all the time. Mum was kept comfortable at all times, when staff felt she was not so comfortable great care was taken to move her gently and also when the decision was taken to use morphine, mum was again kept comfortable by whatever means necessary. I liked that mum's skin was kept moisturised and her mouth was moistened regularly towards the end. Thank you all for this. The end of mums life was peaceful and as good as it could be. We also received endless cups of tea and sandwiches when we were sitting with mum. Thank you to all.

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Review from Ian M (Son of Resident) published on 30 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident of the Alpine Care Home for just a month. Within that time, we have found all the staff welcoming to us and extremely kind and caring towards her. It has been such a difficult decision to make. However, the whole transition process has been made easier by choosing the
Alpine.

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Review from Sarah M (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Alpine on the 6th of July 2016. She had been for several visits prior eg. lunch and afternoons there to get used to the place and staff, this was very helpful for her. During her unfortunately short stay of 1 month, she was so well looked after. The staff were lovely, so caring, not only
to my mum but to us as well (always tea and biscuits and a chat).
She was kept so clean, well fed and comfortable at all times. They made a difficult time the very best it could be. The management always kept me informed of everything. We were always made to feel welcome at any time, day or night. Unfortunately, my mum got very poorly and passed away. The care she received at end of life was outstanding (and us.) She passed away with love, care and dignity. I will be forever grateful to them all as they made such a difference to us.

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Review from Lucy (Daughter of Resident) published on 9 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the Alpine Care Home for respite care whilst I went on holiday and also as we felt this was the next stage in her life so was a test to see if it was the right thing for her as we were struggling at home with just carers.
The manager is so lovely. She and all her amazing staff looked
after mum so well and gave her the care she needed. It quickly became clear mum was in the right place and couldn't go back home. Mum has dementia and Alzheimer's and did require 121 care at times. Nothing was too much trouble and the Manager sat with mum during some night shifts when mum couldn't settle. The home always smelt so clean, we as guests were always offered drinks and cake/biscuits. Whenever we were there, there were lots of staff doing things with the residents which was lovely to see.
If this care home was more local to me I would have kept mum there without question. It was a heartbreaking day when I had to move her.

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Review from Patsy H (Friend of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed by the home.

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Review from P N (Son of Resident) published on 16 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at The Alpines for approximately four months, during this time the staff have enabled and helped her to settle in well, which has provided reassurance and eased the stress during a difficult period for the family.

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Review from H S (Cousin of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time that I went to the care home I was impressed with the security. The rooms were bright, clean and the staff were friendly and helpful. The residents were talked to and treated with care and courtesy and all seemed to be happy to be there.

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Review from Ray S (Son of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Alpine Care Home from hospital as a patient with parkinsons and early dementia. Upon arrival mum was greeted with a coffee and a dinner. We were taken to her room which was very comfortable. I was able to furnish the room with mums own belongings so as to provide familiar surroundings.
The staff were/are all very good and helpful in every way possible to residents, carers/family visitors as well.

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Review from Albert B (Friend of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care that my friend receives. Very pleased he is very happy in all that they do for him.

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Review from Maria P (Daughter of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far it has been an excellent experience to see my mother-in-law settle in. She looks well taken care of.
The staff are very attentive and caring. There are always things going on when I visit, bingo, word games, jigsaws. The home is bright and cheery.

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Review from Larry W (Nephew of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are helpful and caring. The care home has just been refurbished to a pleasant standard. There are plenty of activities for residents.

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Review from S C (Son of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy with her new home and new friends. She tells us she is more active than she used to be because she is encouraged by a very understanding and courteous team working at the home. She enjoys the food and her accommodation.

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Review from Alan C (Husband of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alpine "ticks all the boxes".
Resident care; room cleanliness is excellent. All the staff deserve praise.

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Review from Peter K (Son of Resident) published on 28 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We were looking for a homely atmosphere as a place for my mother to live and Alpine Care Home certainly provides this. The staff are very friendly and attentive and the atmosphere is wonderful with lots of laughing and general contentment observed.
The care home provides interaction activities which
mum enjoys.
I think mum is happy there.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Alpine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Alpine Care Home is calculated as follows: ( (292 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alpine Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

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Kim Jones

Job Title: Registered Manager

Joined: 2007

"Alpine is a wonderful home filled with happiness, warmth, laughter and love. Myself and the amazing team of staff are very proud of the home and the people who live and work here. We offer a home-from-home environment a small home with a relaxed atmosphere. We strive to provide the people who live at Alpine with a high-quality service. The staff teams are Compassionate, Courageous, Caring, Competent and Committed to the home and all of our residents."