Barton Court Care Home Ltd

New Road, Minster-on-Sea, Sheerness ME12 3PX
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9.3 22 Reviews
  • Barton Court Care Home Ltd, Sheerness
Barton Court care home, located on the Isle of Sheppey, is a care facility providing residential care for older people living with dementia.

Barton Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24 hour specialist person centred dementia care.

If you enjoy gardening you will appreciate the homes internal courtyards, with raised planters and seating areas, one courtyard also includes exercise equipment.

At the heart of Barton Court is its Philosophy of Care, where social interaction and engagement is encouraged and boredom is eradicated by addressing the three plagues, loneliness, helplessness and boredom within the home.

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Care Provided by Barton Court Care Home Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 57 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Barton Court Care Home Ltd
  • Person in charge
  • Charlene Freshwater (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (57)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Barton Court Care Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £950 – £1,200
  • (these prices are only a guideline, please contact Barton Court Care Home Ltd to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time but meal times should be respected whenever possible.


  • Parking

  • There is adequate parking available on site.


Barton Court Care Home Ltd Reviews (22)

Total of 22, showing 1-20
9.3

Barton Court Care Home Ltd has a Review Score of 9.3 (9.325) out of 10, based on 8 reviews in the last 2 years. Over all time Barton Court Care Home Ltd has 22 reviews.

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Review from Lesley M (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Court Care Home provided Mum with a lovely, clean, warm room. They were very accommodating when it came to Mum wanting her own bed and chair in her room.
The staff were very good at recognising any health problems Mum had and always kept in contact if any occurred.
Security at the home was
very good.
We were always made welcome.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your kind words, it was a pleasure to have had Mum here with us.


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Review from A C (Husband of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Barton Court Care Home Ltd for just over a year. She settled in within a few days, thanks to the wonderful carers and all the other staff. Myself and my family do not think we could have found a better care home for her. She seems to be so happy there. Thank you so much, keep up
the good work.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your kind words, we are very proud of all our wonderful staff and the care they give to our residents and their families.


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Review from R H (Friend of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care home, staff are amazing and treat residents with individual care and their needs with time and patience. I have a dear friend who has been in the care for a few years now and sometimes he's not been the easiest but the staff have been great with him. Can not fault anyone and
the home is always clean, tidy and welcoming.

Reply from Stephen Gilmour, Owner at Barton Court Care Home Ltd

Thank you for your kind words, it really helps staff to know they are appreciated.


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Review from T R (Daughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my Mum has been well looked after, ever since she has been in the home, I feel she is safe and happy. The staff are very approachable, and friendly. Also, I feel I can visit my Mom whenever I feel I need and want to see her. I am so pleased we were able to get her in Barton Court, as a family
we could not give her the care and attention she needs. We hated to have her away from us, but they have helped ease the pain with their support and care.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your kind words, it's such a pleasure to have your Mum here with us.


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Review from Denise G (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident in Barton Court in October 2022 after being moved from another care home as he was very unhappy.
I cannot thank the staff enough for the care they give to my dad. He is now happy and content, joins in with outings and different activities within the care home.
The home is
very clean, staff are friendly and nothing is too much trouble
I would definitely recommend this care home to anyone looking.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your review, its a pleasure to have your dad here with us and we are glad we have been able to help make Dad happy again.


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Review from S P (Son of Resident) published on 2 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been welcoming and supportive to both Mum and our family, always cheerful.
Mum has settled well and enjoys the company.

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Review from Barbara C (Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Barton Court in May this year just to see what it was like. I have now decided to stay for good. I have found the place is cleaned every day and is always bright and has plenty of fresh air. The carers and all staff are very friendly and helpful... could not do enough for you. They give you
plenty of varied meals, and if you wanted more, you only have to ask. There are three gardens to sit in, one with exercise machines. The doctor comes once a week if you need to see him. Also, the hairdresser and chiropodist. The entertainment - there is something going on every day if you want to join in. Also, outings in the minibus and two or three barbecues, weather permitting. Entertainers come to the home. I think I have found the best care home.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your review and kind words; it's a pleasure to have you here with us. We are very glad you decided to stay and are enjoying yourself at Barton Court.


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Review from Jon C (Son of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been at Barton Court for 6 months and I can highly recommend the facilities and care he has. He suffers from severe dementia and some mobility problems which are both managed respectfully and patiently.
In my experience, all staff, without exception, are resident focused and will spend whatever
time is needed to ensure residents are safe and content.
The surroundings are very light, spacious and airy with outdoor areas available in the warm dry weather. There is also a varied variety of activities available for anyone who wishes to take part including trips out. The menu on offer is always varied.
My dad's occasional medical needs are always attended to by visiting Healthcare professionals along with a visiting hairdresser and podiatrist.
Since moving here from another care home my dad has made great progress due to all the reasons I've mentioned.
If you are looking for a fantastic care home then you really should give Barton Court serious consideration.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your kind words, it's a pleasure to have your dad here with us. Thank you for your praise of our team, we are very proud of all our staff and the amazing work they do every day.


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Review from J W (Son of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed here for three weeks respite care following a recent fall. Both her and the family found all the staff delightful, cheerful and very helpful. The food was great as were the activities. We would recommend this home.

Reply from Stephen Gilmour, Owner at Barton Court Care Home Ltd

Thank you for your kind words, all credit to our wonderful staff.


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Review from Vivienne P (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barton Court was our first choice. The staff are very pleasant and work hard, sometimes feel they are understaffed for the huge amount of work Covid safety has put them under, Covid testing, etc. Also, many more residents now since my mum went in, in January 2020. There is always a clean and well-presented
building and meet the needs of residents as best they can.

Reply from Stephen Gilmour, Owner at Barton Court Care Home Ltd

Vivienne, thank you for your kind words! We finished the 16 bedroom extension to Barton Court in December 2020, and we are gradually attracting residents into the new rooms. The new lounges have been very well received, and the new courtyards allow for residents and visitors to be safe outdoors. We even have exercise equipment suitable for residents. The COVID procedures have been very onerous for both staff and visitors, and we hope that you are happy that the home has been kept COVID free. It feels that all the hard work has paid off and our normal programme of activities will soon resume.


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Review from Keith P (Son of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the height of the pandemic, we were forced to put my father into Barton Court after he nearly burned down the house. For the first 5-days, he kept telling us he wanted to go home. But then, suddenly, after such a short period, he settled in and became comfortable and happy. Thanks to the attention
of the excellent staff, especially the activities director, he started taking part in group activities and socializing. He enjoyed doing jigsaw puzzles again for the first time in many years, and he walks around much more than he ever did at home. They took him on a bus trip around the island, and he was so excited; he told us that he saw places he never knew existed on the island. Despite not being able to visit in person during the pandemic, we have been kept very well informed of his progress, and in speaking with him, it is clear that his quality of life has improved dramatically. We couldn’t be happier that we chose Barton Court.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your kind review, Keith, it is a pleasure to have your father here with us at Barton Court. We look forward to the eases of lockdown to enable Dad to explore more of the Island and to begin our regular outings to the zoo, local theatres and many more places.


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Review from Steve G (Son of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Barton Court Care Home for nearly three years now. He suffered a stroke ten years ago, which resulted in a permanent brain injury, and this led to a number of ongoing medical issues, meaning that he is unable to care for himself and requires permanent care. The staff
at Barton Court took time to understand my father's needs and have tailored his care to his personal needs. Aside from the care he receives, the activities (pre-Covid) are second to none, and it gives us much joy to look at the photos of what he has been up to on the Facebook page. When we visit him, he is always happy to go back to the home, and the staff are always friendly to both me and his grandkids. We would highly recommend the home to any family who is looking for somewhere for a loved one to stay.

Reply from Charlene Freshwater, Registered Manager at Barton Court Care Home Ltd

Thank you for your kind words, Steve, it's a pleasure to look after your father, he brings so much laughter to the home.


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Review from Linda T (Daughter-in-law of Resident) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We reluctantly had to put my father-in-law into care. All the staff at Barton Court were very reassuring and helped to make that hard decision, which we now realise was the right decision as he has Alzheimer’s and needs a lot of specialist care which we, unfortunately, could no longer support him with.
It’s nice to know and reassuring that he is well looked after particularly so in this pandemic. We have no worries or concerns about his welfare and his care. All the staff are very professional and caring we are pleased that we made the right decision by putting him into Barton Court, we would highly recommend them.

Reply from Stephen Gilmour, Owner at Barton Court Care Home Ltd

Linda, thank you for your kind words! It has been our pleasure to look after your father-in-law.


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Review from Daniel T (Grandson of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Court has been exceptional in the provision of care and treatment towards my grandad, where his life has significantly improved since he has lived there. My grandad partakes in various activities and social interactions which before was very limited when out in the community. Wishes and preferences
are always met with the family kept up to date and fully informed of events. The staff go above and beyond in their roles and it is very heartwarming to see my grandad enjoying the later years of his life. I would highly recommend Barton Court.

Reply from Stephen Gilmour, Owner at Barton Court Care Home Ltd

Thank you for your review; it is really appreciated!


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Review from D E (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were helpful, caring, supportive and kind to residents. Nothing was too much trouble. They were all patient and dedicated to their jobs. They interacted well with the residents and were loving and caring to my mother at all times, providing a safe and secure environment, helping her with all her
needs. Their care was particularly supportive in the last few weeks of my Mother's life, when they all really helped us as a family deal with a very difficult and upsetting time. Staff and management are to be commended for the quality of their care.

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Review from Jacqueline B (Daughter of Resident) published on 13 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My decision to put Mum in a Care Home was enormous but on my initial visit I was put at ease and felt reassured I was doing the right thing. The home is clean, warm, safe, with a friendly atmosphere. All my questions were answered and left me feeling this is the home for Mum.
The service is very professionally
organised; medical issues dealt with promptly and I am notified when GP visits are arranged or if Mum develops anything causing concern; the staff work hard to bring care and comfort in so many ways - recording digitally their daily tasks for each resident throughout their shift.
The food and hygiene are also very good and Mum has regained her appetite, put on weight, which has levelled out in the months she has been in Barton Court Care Home.
There are regular entertainment/activity arrangements which are extremely well organised, safety being of paramount importance. I have enjoyed joining in especially the cruise from Wateringbury, on river Medway and a visit to Wingate zoo.

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Review from Joy D (Daughter of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An affordable family run home providing just about everything you could wish for. It is bright, clean, welcoming, friendly, extremely well led by manager and assistant manager and boasts an excellent activities programme led by one of the best Activity Coordinators in town! The food is excellent and
independence is promoted whenever possible. The care is exceptional and, in my view, the staff go the extra mile at every given opportunity. This care home comes highly recommended by me.

Reply from Stephen Gilmour, Owner at Barton Court Care Home Ltd

Thank you for your kind comments. Our staff are excellent and deserve all the praise they get.


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Review from Margaret P (Wife of Resident) published on 11 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Court provides a safe and happy experience for my husband - a day client. All of the staff members are caring, friendly and supportive. They encourage him to interact with both themselves and the clients. He greatly benefits from participating in the diverse activities which are regular features
at the residence. Furthermore, I have absorbed small but positive changes in my husband's behaviour since his attendance at Barton Court. He is now more interested in food and shows an interest in what is happening around him.

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Review from Susan D (Daughter of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has severe Dementia and all the staff understand and know how to deal with his needs. As I walk into the Home, everyone is very welcoming and tell me how Dad has been. The staff phone regularly to keep me up to date with any issues including GP visits and hospital appointments, and they arrange
for transport and a carer to go with Dad which helps so much when dealing with stressful consultations. They ensure that Dad gets all his special dietary requirements and arrange for dietitians to come and see him at the Home. Dad is very happy at the Home, he loves music and singing and the staff often sing with him. They have activities for the residents to join in and encourage Dad when he is able.
Everyone at Barton Court is very caring and If I have any concerns, they will deal with them. Dementia is such a terrible illness but Barton Court goes a long way to helping us all cope and knowing that Dad is in safe hands. I would definitely recommend this Care Home.

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Review from Phil S (Son of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father became a resident at Barton Court the care he has received has been excellent, which gives me peace of mind that he is always in good hands. The home is always clean and well maintained and the staff are always friendly, we are always offered refreshments when we visit. Very glad we
found Barton Court

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Current Review Score: 9.3 (9.325)

Overview of Review Score

The Review Score of 9.3 (9.325) out of 10 for Barton Court Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Barton Court Care Home Ltd is calculated as follows: ( (79 Excellents x 5) + (17 Goods x 4) ) ÷ 96 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.502 Points relating to the number of positive Reviews for Barton Court Care Home Ltd is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 8 Positive Reviews ÷ 11.4 = 0.702

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Charlene Freshwater

Job Title: Manager

Joined: 2006

Charlene has worked at Barton Court for 15 years in a variety of roles, including care, administration and management. She lives on the Isle of Sheppey and understands the changing care needs of the community.


Frequently Asked Questions about Barton Court Care Home Ltd

What types of Care is Barton Court Care Home Ltd registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barton Court Care Home Ltd provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Barton Court Care Home Ltd have?

There are 57 Single Rooms.

What are the Facilities & Services at Barton Court Care Home Ltd?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barton Court Care Home Ltd to the centre of Sheerness?

2.6 mile(s) as the crow flies, distance by road may be significantly further.