Beulah Lodge Rest Home

1 Beulah Road, Tunbridge Wells TN1 2NP
Submit a Review
9.4 29 Reviews
  • Beulah Lodge Rest Home, Tunbridge Wells
Beulah Lodge Rest Home in central Tunbridge Wells offers residential care for up to 21 elderly individuals. First established in 1987, it remains privately-owned and family-run.

Show Beulah Lodge Rest Home on the Map

Care Provided by Beulah Lodge Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • BLTW Care Ltd
  • Person in charge
  • Adam Thompsett (Registered Manager)
  • Admission Criteria
    • By Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Beulah Lodge Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,750
    • RESPITE Self-Funded Residential Care £1,450 – £1,850

  • Prices will vary according to personal requirements and rooms available. We consider the most important factor to be that the individual receives the right care in the best possible way. Please call us for a chat, we are very happy to help and we can tailor according to a persons requirements.
  • (these prices are only a guideline, please contact Beulah Lodge Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park to front of building. Permits available to park on the road if needed.


Beulah Lodge Rest Home Reviews (29)

Total of 29, showing 1-20
9.4

Beulah Lodge Rest Home has a Review Score of 9.4 (9.375) out of 10, based on 6 reviews in the last 2 years. Over all time Beulah Lodge Rest Home has 29 reviews.

Overall Experience

  • 23
  • 5
  • 1
  • 0
  • 0

Date Published

29
3
4
6
23

Review from Suzanne O (Daughter of Resident) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had previously had a very difficult few months in and out of hospital following several falls. The whole team at Beulah Lodge have been kind, caring, and supportive since mum has been with them. They daily help to improve her confidence,and any of her concerns or requests are responded to with
kindness and patience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah P (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Beulah Lodge Rest Home for three and a half years now. Throughout this time, Mum has been treated with patience, dignity and respect.
As her health has declined, they have adapted all the care needs to suit. Mum has always been a social person and spends most of her time
in the lounge with other residents and staff, taking part in the activities (which friends and relatives can attend too). Mum loves the music, sing-alongs and entertainment.
The management and staff are welcoming and kind and there is no need to book appointments to visit. It is a friendly place with a strong family feel, well-maintained and run.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary N (Son of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Beulah Lodge Rest Home until recently passing away at the hospital. I just wished to convey what a special place Beulah was to Dad, where he was a resident for almost six happy years.
When Dad went into care I had deep reservations and concerns that what we were doing was
for the best. However, thankfully, Beulah soon became his 'home' where he received so much kindness, love and care. I will always be grateful to all the excellent staff and management there, who did so much for him as his physical health declined due to Multiple sclerosis and age. Fortunately, Dad's mental faculties remained and he had built up many bonds with the staff, who took time with Dad getting to know the person and his interests. This is the benefit of a small, intimate home/family like Beulah - the ability to build up relationships with other residents and staff members.
If like me you are uncertain about a loved one going into care, then I can only recount my own experience here, thank you, Beulah.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah L (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Beulah Lodge Rest Home in December 2022. She was 91 and had been living independently. However, due to her age and frailty, she needed that extra help.
As a family, we had concerns that we were doing the right thing. Therefore, all of us were so happy to see how quickly Mum settled
in. She felt safe and loved having people around. The staff are excellent. They are kind and caring. We never had to make an appointment to visit like some homes. The building has its limitations because of its style and age and not being purpose-built. What struck me when choosing Beulah was the atmosphere and the fact that the staff were efficient, kind and caring. The home has a high level of cleanliness. Communication to and from the home is very good. Sadly, our mum passed away in June at Beulah due to frailty of old age. I'm so glad that she was there and not in a hospital. They kept us informed and we were all able to see Mum before she passed away. I would recommend Beulah without a doubt.

Reply from Adam Thompsett, Registered Manager at Beulah Lodge Rest Home

Hi Deborah, thank you so much for taking the time to write a review for our home. We are delighted with your comments. Your positive feedback and kind words are very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn A (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found the manager and staff to be caring and considerate.
There has been a lot of redecorating within the home which has improved it considerably.
Have been informed of any problems with Mum's wellbeing, promptly as should be. We have a general meeting at least once a year which includes managers
and residents' loved ones which is very informative. The home also has a new owner and it was nice to see him at the meeting.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hannah R (Niece of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie loves Beulah Lodge, they take very good care of her. The staff are lovely and she has made some wonderful friends, which is a huge relief for us, she doesn't feel lonely anymore. The food is fantastic, with lots to choose from and the home is very accommodating if I wish to join her for lunch
too. We have enjoyed visits to the gardens and they have some lovely social activities which my aunt thoroughly enjoys. A lovely home with a very welcoming atmosphere.

Reply from Adam Thompsett, Registered Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to write a review for our home. Management and the staff are delighted with your comments. Your positive feedback, praise and kind words are very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia T (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Beulah Lodge and is very happy there. The staff are very caring. It’s comfortable and very homely. The food is excellent, and plenty of it with a varied menu. I viewed a few places, and this one was the best. As soon as we walked in, it felt right. We are glad about our choice

Reply from Adam Thompsett, Deputy Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to write a review for our home. The staff and management are delighted with your comments. Your positive praise and kind words are very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew (Nephew of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptional, my mum is also in a home in Chertsey which is a brand new purpose-built home but it lacks the care and professionalism of Beulah Lodge. It is always a very stressful and difficult time when a close relative needs extra care but the whole process was made a whole lot easier
with the help of the managers, and my aunt is now extremely happy in her new surroundings.

Reply from Trupti Khristi, Registered Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to write a review for our home. We are pleased to hear that your aunt is happy and settled well. The staff and management are delighted with your comments. Your positive praise and kind words are very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley M (Daughter of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum passed away at this home on 8th March. I was called on 7th March to be told she was dying and needed to come in and say goodbye. Being totally unaware she had been put on end-of-life care a week before on GP's instructions. She was barely lucid so was unable to really communicate. On ringing,
that evening asked to be told as soon as she passed away. The way I found out she had died was when I rang the next morning to arrange visiting, nobody had bothered to tell me. After complaining to the owner was advised they follow the correct procedure as only one person is advised. My sister in Australia was listed as the relative to be told. The home was aware we were estranged, so she would not have advised me. Find it really insensitive that my mum's next of kin wasn't advised how ill she was, and bizarre to be called in to say goodbye but not bother to tell me she had died? Procedures were followed, but nobody offered any apology for this.

Reply from Rebecca Lince, Director at Beulah Lodge Rest Home

Thank you for taking the time to leave a review. We welcome all constructive feedback. We do of course fully sympathise with the difficult circumstances referred to and have responded directly to each of the points raised, whilst respecting the wishes and confidentiality of all parties concerned.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy M (Daughter of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had to have respite care for four weeks at Beulah Lodge Rest Home after a fall. This turned into him needing permanent care after being assessed. The home could not have been more helpful in organising his initial respite care even receiving my father on a bank holiday weekend. Prior to this,
he was visited by the manager at his home so that she could meet him and find out his likes and dislikes to make his stay with them as comfortable as possible. All of the carers are kind, considerate and our father hasn't looked so well for a long time. My father enjoys the entertainment at the home with the weekly bingo and quiz afternoons. The meals are freshly cooked each day with fish and chips being my fathers favourite! A lovely and small rest home with friendly staff where nothing is too much trouble.

Reply from Trupti Khristi, Registered Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to write a review for our home. The staff and management are delighted with your comments. Your positive praise and kind words are very much appreciated. We are so glad that your Father has settled so quickly and are enjoying his new life at Beulah Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel C (Son of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and reasonably efficient staff. Good food. Very nice room. The whole building gives the impression of being a bit cramped but this might be forgiven as it was not purpose-built. Proving a bit difficult for my mother as she has (new) mobility problems. Everyone seems to be dealing with COVID
well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Auriel F (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 95 years old and moved to Beulah Lodge in February 2021, after a false start at another care home for four months. It is clear she is much happier, she feels safe and cared for and respected for her views. She is treated with dignity, compassion and care and I have only the utmost praise for
the manager and her staff. Nothing is ever too much trouble. I know mum will love the garden and being able to go to church. The fact that everything has been handled so carefully in such dreadful conditions due to COVID is a testament to the quality of the home and the people that work there.

Reply from Trupti Khristi, Manager at Beulah Lodge Rest Home

We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments. It's great to hear that your mum is much happier at Beulah Lodge. Our committed and dedicated team is working hard to offer the best quality care and keep our residents safe. It has been a challenging and difficult year for all of us. We all worked hard to keep our home COVID free. Thank you for your kind words. I will personally ensure that all the team are aware of your comments and feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has spent the last 10 years or so being looked after at Beulah. She is very happy to be there and I am reassured that she is extremely well looked after by the caring staff and professional management team. We could not ask any more of them especially now in these unprecedented times, they have
been outstanding!

Reply from Trupti, Registered Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to leave a review. It is much appreciated.
Kind regards,
Tru


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen U (Daughter of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old mother moved into Beulah Lodge just as the coronavirus hit. The manager moved very quickly to get my mother admitted as it was clear that the coming lockdown would make it impossible for her to manage in her assisted living flat without my help. It was very difficult for my mother to
move, have to be in isolation and then in lockdown and not see me. I don’t know how they did it but the staff kept her going throughout. She was welcomed into her cosy room with a bouquet of flowers. Now that she is able to mix with the other resident's life is a little easier. She is well looked after, well fed and as happy as she can be under these difficult circumstances. I know that the many activities on offer have had to be curtailed because of the lockdown and look forward to the time my mum can have the full experience of living at Beulah Lodge.

Reply from Trupti, Registered Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to leave a review. It is much appreciated.
Kind regards,
Tru


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phil N (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Care Home is an older style property and therefore this can make things difficult to move around, however, there is a lovely outdoor garden area for the residents to enjoy. The food always looks to be very nice, the property is always clean and the management and staff are excellent and always try
their very best to cope with the various demands and diverse requirements of the residents.

Reply from Trupti, Registered Manager at Beulah Lodge Rest Home

Thank you so much for taking the time to leave a review. It is much appreciated.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Niece of Resident) published on 17 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is receiving excellent care, from all the friendly, helpful staff. She is happy, well-fed, clean and tidy whenever I visit. I appreciate the fact that I am kept up to date with any changes in her daily life, medical conditions, change of medications or general well-being.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen D (Cousin of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Beulah is a kind care home. It is a small care home and the staff know the residents well. My cousin is often very unwell and being an ex-nurse she has quite a lot to say. The carers are always kind to her and have found ways to help her while respecting her desire to remain independent. The admin staff
go out of their way to ensure that my cousin’s frequent requests are met in full. My cousin has been in a care home in London where she never really settled but seems quite content at Beulah. The food is all home cooked and the chef can be seen at work producing food with such good aromas that everyone feels hungry. I think my cousin is fortunate to live here and she does too. It feels like home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donald C (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Beulah Lodge are taking very good care of my elderly mother, who has been with them now for just over three months.


All members of staff treat her with great kindness and respect and are careful to take into account any personal wishes or requests she may have.


My mother's accommodation

is extremely comfortable and her room is particularly light and cheerful.


It is quite clear that all members of staff are more than happy to help my mother with all personal needs and with movement around the building.


The food provided by the chef and kitchen staff is of a high standard and there is always an element of choice in what is offered.
The managers of Beulah Lodge are to be congratulated on encouraging a sense of friendship among the residents, which, in turn, leads to the very supportive family atmosphere, so evident throughout the rest home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne T (Niece of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for supporting both of us through a difficult transition. It is a hard decision to give up one's independence, more so when you are making that decision on behalf of someone else. I have appreciated that staff are available both in person and on the phone who genuinely know what is going on.
Your patience is outstanding. And the atmosphere is homely and welcoming. The food is varied and appetising. I value that we are both included in decision making; that we have choices which are respected and that we don't have to conform to a pattern. Auntie is treated as an individual and I am confident that I have done the best for her. I am impressed by the various events held for relatives and friends. I am confident that I can approach the staff at any time should I have concerns or suggestions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay R (Daughter of Resident) published on 29 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beulah Lodge Rest Home provides the best of care in a professional yet friendly and happy environment. Residents become part of a family where individual needs are catered for and nothing is too much trouble. Every effort is made to make life there as comfortable as possible and residents' well being
is paramount. I cannot speak highly enough of the care and support given to my father and ourselves by all the staff. He was treated with the greatest of respect and kindness for which we are eternally grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Beulah Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.775 for Beulah Lodge Rest Home is calculated as follows: ( (55 Excellents x 5) + (16 Goods x 4) ) ÷ 71 Ratings = 4.775

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Beulah Lodge Rest Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 10 Mar 2025

2 beautiful residential rooms currently available. please call us for details, Respite or Longer Term care, all individually tailored to your own requirements!


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Adam Thompsett

Job Title: Registered Manager

Hello and welcome!


I am the registered manager of this lovely care home, please call me to discuss any queries or to arrange a viewing.


I look forward to meeting you.


Adam


Frequently Asked Questions about Beulah Lodge Rest Home

What types of Care is Beulah Lodge Rest Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beulah Lodge Rest Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Beulah Lodge Rest Home have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Beulah Lodge Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beulah Lodge Rest Home to the centre of Tunbridge Wells?

0.4 mile(s) as the crow flies, distance by road may be significantly further.