Brambling Lodge Care Home

48 Eythorne Road, Shepherdswell, Dover CT15 7PG
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9.6 19 Reviews
  • Brambling Lodge Care Home, Dover
Brambling Lodge is a warm and welcoming 27-bedded home for people with dementia. The home is situated in the quiet village of Shepherdswell with good transport links to Dover and Canterbury.

A well-trained and dedicated staff team are committed to providing individual and person-centred care in a homely and friendly environment.

The home benefits from spacious lounges, single bedrooms, many with en-suite facilities and a twin room for people who wish to share. There is an attractive, secure garden and car parking available within the grounds.

A dedicated activities co-ordinator provides a wide range of activities to suit the individual and a range of entertainments are organised on a weekly basis.

There is a choice of traditional, home cooked food prepared on site by the cook daily.

Happiness is homemade.

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Care Provided by Brambling Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Christina Clark (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Brambling Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,150
    • Self-Funded Residential Dementia Care £950 – £1,150
    • RESPITE Self-Funded Residential Care £950 – £1,150
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,150

  • This is a basic guide price for the room. Any additional services such as hairdresser etc are paid for by the residents and their own money.
    Some of our rooms offer ground floor with was facilities and first floor with or without wash facilities
  • (these prices are only a guideline, please contact Brambling Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Changing often due to COVID19 rules


  • Parking

  • On site car park


Brambling Lodge Care Home Reviews (19)

9.6

Brambling Lodge Care Home has a Review Score of 9.6 (9.611) out of 10, based on 7 reviews in the last 2 years. Over all time Brambling Lodge Care Home has 19 reviews.

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Review from Karen B (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been living at Brambling Lodge for over 4 years. He had mixed dementia aswell as being completely immobile. He sadly passed away recently.
Over the years you get to briefly meet staff but over the few days of my dad's decline the staff were amazing, the care and compassion they showed to
my frail dad was amazing to see. My sister and I stayed over night and the night staff that evening were amazing and we really got to know a few of the carers better over the few days we had left, it is just sad it takes a relative to be end of life to really have the time to chat with staff and get to know what your loved ones likes and dislike are, but also comforting to know they think very highly of them and look after them as one of their own. They have all been amazing and Abode should be proud of all the team they have working for them because all the staff you meet greet you in a kind and friendly way. Thank you Brambling Lodge. xx

Reply from Christina Clark, Home Manager at Brambling Lodge Care Home

Thank you karen for your kind words and compliments. I have passed this onto the team. we would like to say it was an absolute pleasure looking after Dad, we will remember him fondly and with a smile. thank you for choosing us. kindest regards Tina and the Team.


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Review from Lynda R (Wife of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words are not enough to express my thanks to the manager and her amazing team for the fantastic care my husband received in Brambling Lodge Care Home over the past couple of years until he, sadly, passed away on 19th July this year! My husband had dementia and Parkinson's but thanks to the staff's hard
work, care and kindness, his time there was enjoyable, happy and second to none. I shall miss him greatly but I shall also miss my lovely friends at Brambling Lodge who made me feel very welcome and always had a ready smile, thank you. I would have no hesitation in recommending Brambling Lodge to anyone who is looking for residential care that really means care!

Reply from Christina Clark, Home Manager at Brambling Lodge Care Home

Thank you for choosing us to look after your husband, it was an absolute pleasure, we laughed, cried and savoured those special moments. We will miss him and you. Please don't be a stranger and pop in. Thank you again for your kind words.


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Review from E C (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to stay at Brambling Lodge in January 2020. The Care Home Manager came to meet Dad and I. As soon as she met Dad she showed empathy and kindness. She fully understood Dad's needs and understood myself and my family's concerns. Dad stayed with the manager and her colleagues till he sadly
passed in January of this year. My family and I could not have wanted better staff. They do not have a high turnover of staff which is fantastic for consistency and routine for my father. The staff were amazing with my father and met all his needs. He needed help bathing, all personal care, eating and getting dressed etc all of these were done to a high standard. My father's Dementia journey ended this year. He was on end-of-life care for 2 weeks. I'm not sure how I would have made it through that time if it wasn't for the manager and her staff. I wrote in my eulogy for Dad 'The manager and her staff showed love and kindness day after day. They were simply the best.'

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Review from Kay W (Daughter of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to live in Brambling Lodge Oct 2023, when we arrived with Mum we was warmly welcomed and settled Mum into her lovely room. Mum soon became a part of one big happy family, we could not be any happier than seeing Mum smile all the time. All the staff, from the cleaner to the manager, had total
respect and care for Mum. On our visits to see Mum, she always looked lovely. Mum would have her hair and nails done and the chiropodist came in too. The activities held there are amazing, there is nothing they left out. On Mum's birthday, we had balloons and banners put up which made it very special, nothing was ever a problem. Mum's favourite song she always sang was 'You Are My Sunshine', which the staff would often join in with her. If anyone is looking to find a care home then this is the place. A hidden gem in Shepherdswell. At the end, the dementia had taken control, Mum's last few days were made very comfortable. We were with Mum right up to her last smile. Thank you to everyone.

Reply from Christina Clark, Home Manager at Brambling Lodge Care Home

Thank you so much for your kind words and praise, we are truly humbled and would like to thank you for choosing us to care for Mum. You are an amazing family and our memories will be forever with us. Thank you, Home Manager and Team.


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Review from Margaret E (Daughter-in-law of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, Mum passed away a short time ago, aged 97 years.
Having been in Brambling Lodge Care Home for eight years and nine months with dementia, where she was so well looked after by wonderful, caring staff. We, as her family, cannot speak highly enough of the standard of cleanliness in the whole of
the home itself and her room and Mum, herself, always looking nice and fresh. She had her hair done and the chiropodist came too which she always enjoyed. Sadly, the last years she has been in her room more due to age, becoming more frail. But her care never changed up to the day she passed away peacefully with staff around her. We feel that Mum lasted as long as she did because of the care and love given to her all that time.
It was shown to us, her family, when my husband suddenly was taken ill and taken into hospital and passed away four months later. They were there for us too. An amazing home, so happy we found it, the best thing we ever did for Mum, she was so happy, bless her.

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Review from Steve H (Husband of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My continued gratitude to all the team at Brambling Lodge for taking over the caring responsibilities for my wife and helping me to cope during the most traumatic period of my life. I will be forever grateful to you for your care of my wife.

Reply from Christina Clark, Home Manager at Brambling Lodge Care Home

Thank you so much for your review and kind words. We are humbled, and it is a pleasure you chose us to care for your wife.


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Review from Guy M (Respite Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers with dementia and was in the later stages. He has lived with me and my wife for the past 3 years and we have placed him in respite for a week at a time, (two to three times a year) in Brambling Lodge Care Home. His care was exemplary and could not have asked for better respite, the
staff were brilliant with him and the management made this process stress-free. He always seemed to enjoy his holiday there, giving us peace of mind knowing he was getting the care I would want him to receive.
He is now beyond the need for respite so I would like to thank all the staff at Brambling Lodge for making my father's last few years happy, also supporting me and my wife keeping my father at home with us until the end. Thank you.

Reply from Christina Clark, Home Manager at Brambling Lodge Care Home

Thank you so much for your kind words, we are very humbled. It was an absolute pleasure to have looked after Dad and be part of his journey. Thank you for the review, credit where is due, you are a dedicated caring son and family. Thank you again.


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Review from Jenny T (Sister of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brambling Lodge is a very lovely home. The staff are lovely and friendly. We had to find a home while in the covid-19 pandemic and I know we could not have found a better place for my sister. She was very happy there. The room we saw her in had a lovely outlook onto the garden. They provide various
activities and appropriate exercises, with willing smiles and lots of encouragement. I would have no hesitation in recommending this care home and have indeed done so, to my friends. Unfortunately, my sister went in, in the November, as we were coming out of lockdown. But her illness took her from us in the March and the staff, again, could not have done any more for her than they did. We were able to be at her bedside till the end. We cannot thank them enough for all they did for her and for looking after us as well.

Reply from Christina Clark, Home Manager at Brambling Lodge Care Home

Thank you so much for your feedback. It was an absolute pleasure to look after your sister and knowing you all and thank you for choosing to share your journey with us. Kind regards.


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Review from Helen S (Power of Attorney of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Brambling Lodge is a real 'home from home' - comfortable with access to garden space. The staff are all very friendly and attentive and during this dreadful COVID-19 have obviously dealt with the stress of lockdown very well. They have kept in touch during a long period when we have been unable to see
our dear friend and this is reassuring. They provide various activities and appropriate exercises for their charges, and all with willing smiles and lots of encouragement. I would have no hesitation in recommending this care home and have indeed done so several times.

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Review from Jo F (Daughter of Resident) published on 13 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Brambling Lodge for a couple of months now. First on a short term bed basis but in the last couple of weeks, as a permanent resident. The home is light, clean and airy and really is a home from home. I can not fault the care my Dad is receiving and all the staff are professional
and attentive. As a dementia home, there is, of course, differing levels of service user needs but all are cared for with dignity and kindness. The food is of a very high standard (especially the cakes!) and my Dad often has seconds! The whole atmosphere is wonderful and the village location makes it a lovely place to visit.

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Review from Yvonne G (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brambling Lodge is a lovely happy, cheerful home. All the staff are very pleasant, enthusiastic and caring, nothing is ever too much and they will always ‘ go the extra mile’.
I could not have faulted the care my father received during his stay at Brambling Lodge, especially for the last few days of
his life. Also the support our family received during this time.
The home has been very understanding towards my mother during her loss and have encouraged her to mix with other residents and come out of her room to ensure her time at the home will be as pleasant as possible without my father.

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Review from Pauline W (Daughter of Resident) published on 12 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for the last two years. The care she has received has been exceptional. The staff are all very approachable and show Mum kindness and courtesy at all times. The cleanliness and maintenance at Brambling Lodge are of a very high standard. Numerous social events are organised throughout
the year. I have no worries or concerns about the home, but if I had, I would feel confident in speaking to the Manager or any staff member.

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Review from Jenny A (Daughter of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my mother’s care. She is settled and seems happy. The staff are always friendly and caring.

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Review from Ernie (Son of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a very warm welcoming atmosphere. The staff are very friendly and nothing seems to be too much trouble. The residents are treated with respect and dignity and are not patronised. Many activities are organised and residents are encouraged to participate.

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Review from Denise M (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brambling Lodge was recommended to me by the family of a lady who had been very happy there. I can honestly say that I have had no regrets. The staff are caring and respectful and it only took Mum a day or two to readjust to her new surroundings. Mum is well cared and happy and despite her increasing
dementia. I know that she will be well looked after.

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Review from Ann S (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is the happiest I have seen him.


He smiles, he is well fed and end enjoys the camaraderie of the staff and their activities.


They have quickly got used to his little ways and preferences. It is the first time in almost 3 years that I am happy to leave his care to others. I feel relaxed and

at ease that he is happy.

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Review from Tina B (Daughter of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to be well cared for most of the time. There have been a couple of occasions when either myself or my sister have been to visit her during the winter and she has been wearing sandals and no socks and her feet were cold. This could have been due to the ongoing problem with underwear going missing
even though all clothes are labelled.


Most of the staff are very kind and caring and always welcoming and friendly when we arrive for a visit.


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Review from Sylvie H (Daughter-in-law of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the initial day of viewing the home and being shown around by a nice long standing member of staff, who was happy to open every door, albeit, store cupboards with a 'nothing to hide' attitude, which we liked. She was honest in answering our questions to the fact, of also showing us the old, outdated
areas, which were 'work in progress'. Before and after we could see the way forward with this happy caring home.
The staff went about their daily duties in a professional happy manner. At times we do feel there isn't enough staff on duty, especially as many of the users have more challenging behaviour. More so, I think more staff are needed for the meal times so that all users are having their meals whilst still appetisingly hot.
Overall the food looks good, which our relative enjoys.
The room is more than adequate and we spend most visiting days staying in there with our family member. There's always time for passing staff to say a friendly hello, along with asking if we need anything.
We feel nothing is too much trouble. Both management and staff are totally approachable and I wouldn't hesitate to raise any issues as I know it would be dealt with effectively and professionally.
At the end of the day, we all have the relatives best interests at heart.
We would not have any doubt in recommending Brambling Lodge to others. Out relative has been made welcome, kept warm, safe, clean and comfortable along with needs met with dignity for personal care and attention.
With the new owner and new management we look forward to seeing continued 'team building' and plans evolve for the future.

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Review from Linda M (Niece of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents of Brambling Lodge are treated as they would be in their own home where possible. The atmosphere is usually happy and relaxed. There is always plenty of beverages provided on a regular basis, and fresh food always available. There is always activities for the residents who can participate
which helped to keep them occupied. Entertainment is provided on a number of occasions during the month with the residents singing along. For personal needs, hairdressing and chiropody are provided on a regular basis.

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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Brambling Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Brambling Lodge Care Home is calculated as follows: ( (72 Excellents x 5) + (7 Goods x 4) ) ÷ 79 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Brambling Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Brambling Lodge Care Home

What types of Care is Brambling Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brambling Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brambling Lodge Care Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Brambling Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brambling Lodge Care Home to the centre of Dover?

5.6 mile(s) as the crow flies, distance by road may be significantly further.