Brampton Lodge

4 Dixwell Road, Folkestone CT20 2LG
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9.9 50 Reviews
  • Brampton Lodge, Folkestone
Brampton Lodge is a lovely hotel- style care home in the scenic seaside town of Folkestone with its magnificent harbour, sandy beaches, and friendly people. The home is within walking distance of the town centre with all its amenities, whilst excellent transport links mean that Folkestone is easily accessible from the entire South- East, London and even France.

Brampton Lodge aim to provide the very best facilities and care for all residents. The dedication and devotion of highly-trained staff has established a reputation as an exceptionally ‘friendly and caring’ home. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Brampton Lodge provides.

Brampton Lodge is a luxurious, modern and tastefully-decorated care home. All bedrooms boast full en-suite shower facilities, a phone system and a high-tech nurse call system. Residents can relax in a bright, spacious and comfortable lounge, overlooking a magnificent panoramic view of the charming landscaped garden at the rear of the home. The beautiful grounds outside are perfect for enjoying the fresh air and delightful, picturesque surroundings.

Brampton Lodge is famous for the gourmet meals prepared by the chef every day. The appetising, tasty and nutritious menu at Brampton Lodge provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in a lovely dining room, facing the beautiful garden but residents can dine in their own rooms if they wish.

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Care Provided by Brampton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Baker (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Brampton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,575 – £1,700
    • Self-Funded Residential Dementia Care £1,575 – £1,700
    • RESPITE Self-Funded Residential Care £1,575 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,575 – £1,700
  • (these prices are only a guideline, please contact Brampton Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking available on site and on the quiet residential streets close by.


Brampton Lodge Reviews (50)

Total of 50, showing 1-20
9.9

Brampton Lodge has a Review Score of 9.9 (9.942) out of 10, based on 13 reviews in the last 2 years. Over all time Brampton Lodge has 50 reviews.

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Review from D A (Respite Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the way Brampton Lodge is run. The carers are all angels. Very patient and helpful, always with a smile. I would recommend it to anyone who is looking for short term or long term care.

Reply from Michelle Baker, Manager at Brampton Lodge

We are delighted that you enjoyed your stay with us and we hope to see you again.


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Review from Hilary K (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, always so welcoming. Very approachable.
Entertainment and trips are good and Mum has been enjoying these.
Any wishes are dealt with promptly.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the lovely review and we are so pleased your mum has settled in so well here.


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Review from Yvonne G (Resident) assisted by family/friend published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality of food is excellent with good choices. Staff are very helpful.
Enjoy the entertainment and trips out - good selection.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for your review and we are delighted you are enjoying residing at Brampton Lodge.


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Review from Sal K (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff, my mother was bed-bound but they looked after her so well. She enjoyed the food, the company and the care. Nothing was too much trouble and we will have no problem recommending Brampton Lodge.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the lovely review and we are very happy to know you would recommend us.


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Review from Sharon F (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mother had a fall in her private room at Brampton Lodge.
Unfortunately, she broke her hip, the staff were really fabulous as we waited for the ambulance so attentive and kind.
Mum has since had hip surgery in hospital and has now been welcomed back to Brampton -"back to her home and people
who love her".
Nothing is too much trouble, I would recommend their care to anyone.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the review and we are so happy to have your mum back with us. An amazing, strong and independent lady.


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Review from Antony B (Son-in-law of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit at any time I am always welcome. My mother says how happy she is being cared for at Brampton Lodge. The staff are very caring. The home gives the guests plenty of activities to keep their brains active.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you very much for your review and we are so pleased to know your mum is happy with us.


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Review from I T (Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The carers are wonderful. A beautiful garden and internal comfort. Thoroughly recommended.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for a lovely review and we are delighted to know you are happy at Brampton Lodge.


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Review from J G (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Brampton Lodge as it was a very comfortable and convivial home with a lovely garden, friendly staff and lots of activities for residents. It has not disappointed in any way. The staff are amazing - very kind and helpful and nothing is too much trouble. The rooms are spacious, with access to
the gardens. There is lots to do, including a wonderful summer garden party for residents and their families. Food is great, and there is always a choice. My mother frequently refers to Brampton as a hotel!

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the review, and we are delighted to hear how happy your mum is.


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Review from P W (Power of Attorney of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident moved from a nursing home to Brampton Lodge as it was smaller and more user-friendly. Although the resident has only been there for a short time, we have been very pleased with the care and attention and nothing is too much trouble for the staff. As the home is smaller than before, it is
much more like a home from home with the bonus of a beautifully kept garden.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for your review and very kind comments. We are pleased to hear you are enjoying the garden.


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Review from S D (Resident) published on 13 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it a lovely place to live, nothing is too much trouble. I would recommend Brampton Lodge to anyone.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the lovely review and we are so happy to hear you enjoy living at Brampton Lodge.


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Review from B C (Resident) assisted by family/friend published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I have made a home here and I am very happy. I wouldn't want to live anywhere else. The care staff are kind and nothing is too much trouble for the manager.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the lovely review and we are glad you are happy at Brampton Lodge.


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Review from P D (Daughter of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care that my mother has received during the last two years. The staff have been wonderful and very easy to approach if any queries arise.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the review. We are very pleased you are happy with everything.


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Review from Kay S (Daughter of Resident) published on 6 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in the home for nearly 1 year now and she is better and more alert than she has been for years. I cannot fault anything at the home; staff, food, activities and cleanliness are all fantastic. In particular the staff are so friendly and wonderful with Mum. They are so helpful and nothing
is too much trouble. The carers are also excellent when it comes to duty of care and sort out medical issues.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you so much for the review and we are pleased to hear you are happy with everything.


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Review from Edith S (Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in this care home for four months. I came for respite care after having a couple of falls. I have been very happy and all the carers and staff have looked after me very well. They have given me lots of care and would do anything for me. I will come again if I need to be looked after again.

Reply from Michelle Baker, Manager at Brampton Lodge

We have absolutely loved having you stay with us and look forward to seeing you at our jubilee party. Thank you, for the lovely review.


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Review from J C (Resident) assisted by family/friend published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since realising this was to be my permanent home, I am now very settled here and happy. The staff are kind and caring and always ready to listen. The management are prepared to resolve any issues.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the review. We are glad you have made Brampton Lodge, your permanent home.


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Review from S H (Granddaughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come and visit my nan every week. The staff are very caring and helpful. My nan really enjoys staying at Brampton. A home away from home.

Reply from Michelle Baker, Manager at Brampton Lodge

We are delighted to have your Nan stay with us and so pleased to hear she is happy.


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Review from P B (Son of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When moving my dad down to Folkestone, we researched the care homes locally and visited many. Brampton Lodge ticked all the boxes and offered a lovely room with en-suite facilities. Reviews were great and the CQC rating was good. Dad is very happy in the home and enjoys the care and attention from the
staff whom treat him as one of the family and often enjoy a joke with him. The staff are lovely and very caring, making me welcome also, often with a chat and an offer of a cup of tea. The food is excellent and there is a great choice. It's great to see dad happy and content, and so well looked after. Dad's been in Brampton Lodge for three years now and it's a great relief for me knowing that he is happy and well cared for in the home. We definitely made the right choice.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for the lovely comments. The staff really appreciate the feedback and it is an absolute pleasure to look after your dad.


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Review from Lin C (Daughter of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving a loved one from a residential home to another is hard enough but worse during a lockdown and twice as hard for all involved. Providing a virtual tour enabled our parent to decide independently where to move to. Since the difficult day, we parked the wheelchair and suitcases outside the Brampton
door and waved our loved one off, the staff team have shown kindness and compassion. They played a vital role in settling someone into unfamiliar surroundings, whilst liaising with concerned relatives. Ten months since the move, throughout unprecedented times the staff and management have remained professional, sensitive and available. By following strict protocols, Brampton had no covid positive residents until late in 2020. Those unwell were shown warmth at the darkest of times, those scared and confused offered kindness and patience and relatives given reassurance. We are so grateful to have found Brampton, our parent is happy so we know it’s a good place to be.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for your very kind words. Your mum is an amazing lady and we all feel lucky that she came to live with us at Brampton Lodge.


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Review from J B (Grandson of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s not like a care home it’s more like a hotel. No nasty smells and quirky innovative touches. Managers are welcoming and seemed committed to getting visitors back into the home which is so important for my grandmother. Covid measures in place felt reassuring but didn’t ruin my visit. Staff on hand
and nothing was too much. The Garden was impressive too.

Reply from Michelle Baker, Manager at Brampton Lodge

Thank you for your feedback and we are so glad you enjoyed your visit. We look forward to seeing you soon.


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Review from I Y (Friend of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing many care homes in the local area when looking for my friend, after entering Brampton Lodge, I just knew that I had found the right place. The welcoming and friendly staff from the very start, put my mind at ease that both a high standard and a professional service would be provided. Although
my friend was only a resident at Brampton Lodge for eight months before we sadly lost her, it became her home and I know that she felt both comfortable and safe in their care. 2020 has been a very difficult year for many many people, and I would like to say a big thank you to the entire team for going above and beyond to keep everyone safe.

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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Brampton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.942 for Brampton Lodge is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) ) ÷ 155 Ratings = 4.942

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brampton Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

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Michelle Baker

Job Title: Care Manager

Brampton Lodge is owned by Carewise Homes Group and is run by Michelle Baker.


She has extensive experience and has been managing care services for the last thirteen years.


Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff.


Attentive and compassionate carers are available twenty-four hours a day. The high staff-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.


In addition to the Care staff, Brampton Lodge employs an expert cook, domestic staff, catering and kitchen assistants and a maintenance person.


Frequently Asked Questions about Brampton Lodge

What types of Care is Brampton Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brampton Lodge provide?

Palliative Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Brampton Lodge have?

There are 26 Single Rooms.

What are the Facilities & Services at Brampton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brampton Lodge to the centre of Folkestone?

1.2 mile(s) as the crow flies, distance by road may be significantly further.