Brampton Lodge

4 Dixwell Road, Folkestone CT20 2LG
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9.9 50 Reviews
  • Brampton Lodge, Folkestone
Brampton Lodge is a lovely hotel- style care home in the scenic seaside town of Folkestone with its magnificent harbour, sandy beaches, and friendly people. The home is within walking distance of the town centre with all its amenities, whilst excellent transport links mean that Folkestone is easily accessible from the entire South- East, London and even France.

Brampton Lodge aim to provide the very best facilities and care for all residents. The dedication and devotion of highly-trained staff has established a reputation as an exceptionally ‘friendly and caring’ home. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Brampton Lodge provides.

Brampton Lodge is a luxurious, modern and tastefully-decorated care home. All bedrooms boast full en-suite shower facilities, a phone system and a high-tech nurse call system. Residents can relax in a bright, spacious and comfortable lounge, overlooking a magnificent panoramic view of the charming landscaped garden at the rear of the home. The beautiful grounds outside are perfect for enjoying the fresh air and delightful, picturesque surroundings.

Brampton Lodge is famous for the gourmet meals prepared by the chef every day. The appetising, tasty and nutritious menu at Brampton Lodge provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in a lovely dining room, facing the beautiful garden but residents can dine in their own rooms if they wish.

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Care Provided by Brampton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Baker (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Brampton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,575 – £1,700
    • Self-Funded Residential Dementia Care £1,575 – £1,700
    • RESPITE Self-Funded Residential Care £1,575 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,575 – £1,700
  • (these prices are only a guideline, please contact Brampton Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking available on site and on the quiet residential streets close by.


Brampton Lodge Reviews (50)

Total of 50, showing 21-40
9.9

Brampton Lodge has a Review Score of 9.9 (9.942) out of 10, based on 13 reviews in the last 2 years. Over all time Brampton Lodge has 50 reviews.

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Review from Martin M (Son of Resident) published on 18 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brampton Lodge has been a godsend for us this year. They have helped us manage respite and multiple health needs which would have been complicated enough but were made significantly more so in the context of the pandemic. Brampton Lodge has offered safety, care and experience to support Mom and guide
us through what we needed to research and do. They have been responsive, kept us informed every step of the way and as Mom says on multiple occasions, they cannot be faulted. Having such attuned staff, a constant eye on 'health and safety' results in the family feeling reassured and Mom confirming that she is being very well looked after by people she likes and appreciates.

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Review from V F (Respite Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the day that I arrived at Brampton Lodge to begin my respite, I was greeted to the warmest, friendly welcome I have ever experienced. The lady carers I also found were very kind, helpful and did everything to make my stay enjoyable in every way. The meals were very well cooked and served quietly
and calmly. I enjoyed them very much. If you needed any help or advice you only had to ring the bell and someone would come to offer help in every way possible. What a lovely, lovely place it is, especially the staff.

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Review from R A (Son of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find everyone at Brampton Lodge to be friendly and approachable. My mother is well cared for and gives me peace of mind that she is being well looked after.
Brampton Lodge is clean and tidy, and all the residents seem very happy - well done.

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Review from P J (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 91 and was very unsure about being away from family, however, the staff have been extremely caring, not only professionally, but also personally. The home is welcoming and very comfortable and absolutely nothing is too much trouble. There are activities every day if my mother wishes to
take part. My mum looks so much happier and brighter despite her health issues. I feel a tremendous relief knowing Mum is being looked after so very well.

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Review from N C (Friend of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always feel my friend is treated with respect. The care is excellent and the meals very tasty! I have known several residents over recent years and all have been well cared for. I would always recommend Brampton Lodge.

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Review from J C (Resident) assisted by family/friend published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not fault any aspect of my care and my grandaughter was welcomed when she came to visit me. I would not hesitate to stay in Brampton Lodge when I need respite care again. I am nearly 104, with poor eyesight and the staff were wonderful.

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Review from Valerie C (Respite Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brampton Lodge provided me with post-operation care. I found it to be of the highest quality.

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Review from A T (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident in March 2014.
She had lived in Folkestone for 32 years and we had lost dad 2 years earlier. Following several strokes, she could no longer cope at home.
Brampton Lodge exceeded all our expectations from a care home and over 4 and a half years, their care and attention was
amazing, more like a family. Even her "end of life" care was faultless.
I can never thank the staff enough.

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Review from Marilyn J (Niece of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Brampton Lodge for the ten months prior to his death. We were so impressed with the home and the care and his happiness whilst there, that when our uncle needed care we immediately thought of Brampton Lodge. Our uncle was a very different person to our father but both loved
their time there, their individual needs catered for with kindness, care and dignity. We love the fact that the same staff were still there and remembered us.

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Review from Lorna S (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at the care home for a very short time. She had been ill and kept falling and needed to move on from independent living. She was welcomed, valued and supported by the kind and attentive staff throughout her stay. She demonstrated complex and confusing behaviours at times and the staff
worked with me to try to understand better and adjust her regime to suit her needs. I was always welcomed and my concerns addressed. Eternally grateful.

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Review from Paul B (Son of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at several care homes for my mother before choosing Brampton. We are so glad we chose it. The care provided for my mother is excellent. The staff are so friendly and attentive, the residents being treated with great respect. A high standard of cleanliness and well furnished. Attractive garden
and patio area. It has the air of a country house hotel.

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Review from D B (Son of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited several care homes in the past few years and Brampton Lodge is head and shoulders above the rest. Feels more like a small hotel. Staff smile and are very attentive. My mother is very happy here and has improved physically by a considerable amount since moving to Brampton Lodge.

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Review from Jeremy L (Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay at Brampton Lodge, I cannot speak too highly of the kindness of the staff and of the care that they provide. If I need to return to care, I greatly hope that Brampton Lodge will be able to accommodate me.

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Review from Christopher W (Son-in-law of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brampton Lodge in a 5-star care home. The residents are all treated with great dignity and care. My father-in-law is very well looked after and we feel very relieved that he is being so well treated. The food is excellent and the accommodation very comfortable. The residents still feel very much in
control and it is not a strict regime which suits my father-in-law very well. I would highly recommend Brampton Lodge as a very efficient and effective care home which is very well run and makes a very good home for my father-in-law. He is happy here.

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Review from R G (Daughter-in-law of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home is an important life decision and my mother in law (herself an expert in this field) had done very thorough research of all in the area. Brampton Lodge allows individuality to be maintained; residents are treated with respect and care and the staff always try to accommodate residents
wishes.


There is a happy atmosphere and always plenty of activities organised by the activities manager. The meals are good and there is always a choice offered. All the benefits of a care home without feeling institutionalised.


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Review from W B (Resident) published on 2 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very comfortable.

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Review from Martin W (Son of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Brampton Lodge for six months whilst recovering from a period ill health.
The care and quality of services provided by the team at Brampton Lodge have been first class, in excellent surroundings. Would certainly recommend.

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Review from J L (Daughter-in-law of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has extremely high expectations and the whole staff do their utmost to provide everything to her satisfaction.


The staff have also helped me to provide emotional support for my relative, which is not always easy for any of us.


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Review from Jooles M (Power of Attorney of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brampton Lodge staff have looked after my friend very well. She has gained her health and has "blossomed" as her medication has been regulated and her diet has improved so much during her time in the care of Brampton staff. The home is kept beautiful and is of the standard of a small country hotel.
Staff are polite and helpful. I would say this is the best care home in Folkestone.

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Review from John C (Nephew of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was particularly impressed with the help, understanding, care and time the staff at Brampton Lodge extended to my Aunt on entering residential care for the first time. This made the transition from living alone for 16 years in her own home until the impressive age of 90 much easier.


Brampton

is a beautiful place with a great atmosphere. The Entertainments Manager goes to great lengths to provide interesting and engaging activities for all and demonstrates tremendous patience and empathy. The entire staff are very obliging to the needs residents and their families at all times and are keen to implement an individual care plan tailored to client need.

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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Brampton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.942 for Brampton Lodge is calculated as follows: ( (146 Excellents x 5) + (9 Goods x 4) ) ÷ 155 Ratings = 4.942

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brampton Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

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Michelle Baker

Job Title: Care Manager

Brampton Lodge is owned by Carewise Homes Group and is run by Michelle Baker.


She has extensive experience and has been managing care services for the last thirteen years.


Our outstanding care team are also dedicated and highly qualified; most have completed NVQ levels 2 or 3. We insist on a high standard of care, so our employees are carefully selected, full induction training is provided and continuing professional development is undertaken by each member of staff.


Attentive and compassionate carers are available twenty-four hours a day. The high staff-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.


In addition to the Care staff, Brampton Lodge employs an expert cook, domestic staff, catering and kitchen assistants and a maintenance person.