Broomfield Lodge Care Home

1 Hunters Forstal Road, Broomfield, Herne Bay CT6 7DN
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9.8 33 Reviews
  • Broomfield Lodge Care Home, Herne Bay
Broomfield Lodge is a care home for older people that specialises in care for people with dementia. The home offers both short term and permanent residential care stays and carers work to ensure each resident is helped to be comfortable and feel at home in the Lodge.

Staff are well trained and carry out their duties with privacy, dignity and respect at the same time as getting to know residents' individual personalities and personal preferences. Staff use this knowledge to provide tailored care to residents that gives them a good quality of life and promotes their independence as much as possible.

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Care Provided by Broomfield Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Patricia Dunne (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 4

Funding & Fees Guide for Broomfield Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
  • (these prices are only a guideline, please contact Broomfield Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Wheelchair Access

Broomfield Lodge Care Home Reviews (33)

Total of 33, showing 1-20
9.8

Broomfield Lodge Care Home has a Review Score of 9.8 (9.768) out of 10, based on 8 reviews in the last 2 years. Over all time Broomfield Lodge Care Home has 33 reviews.

Overall Experience

  • 26
  • 6
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  • 0
  • 0

Date Published

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25

Review from Michael M (Son of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but respect for the way that the staff and management, at Broomfield Lodge, have looked after my mother. Their care and kindness is to be applauded.

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Review from A W (Son of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and surport from staff is excellent you can visit at any time and always made welcome. Glad my mother is staying in this home.

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Review from Ruth C (Daughter of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant care given to my mum, the staff all knew what was happening with her. They were unfailingly kind and communicated with me constantly. Their end-of-life care was compassionate to Mum and the family. No "visiting times", it really was her home albeit for a few months. Had a wonderful
birthday celebration a month before she died and they were so involved. Thoroughly recommend.

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Review from D B (Husband of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this care home excellent, the staff are more than caring and bring a very happy atmosphere to the place, not only to the residents but also to the visitors. Nothing is too much and go out of their way to help. Visitors can come and go anytime.

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Review from Ronald H (Son of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Broomfield Lodge for nearly five years until her death. I am so very pleased I decided that she should stay there. I found the staff caring and attentive towards her and the members of our family who visited her. Any concerns we had were soon dealt with. We could not have
asked for better. 'Thank you' hardly seems a strong enough word to express our gratitude.

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Review from Peter L (Son of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can one say about Broomfield Lodge nothing but excellent, the reason for me saying this are laid out below. As soon as you go through the front door you notice how clean and well maintained it is and this goes throughout the building. The cleaners should be commended on this also the washing
of the resident’s clothes, again they are spotless. The food is stunning all freshly cooked with fresh ingredients, it’s up to a good restaurant standard. Again the entertainment for the residents is also excellent there is always something going on. Now let’s talk about the carers, they are brilliant the way they care for the residents is done with the upmost care and dare I say with love. Nothing seems to much trouble and when I lost my mother the care they showed her in her last hours and me and the family well can’t find the words to thank them. The staff are well managed by an excellent management team.

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Review from Wendy D (Friend of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited the Lodge many times to visit a friend. The staff are always extremely friendly and the care and kindness they show the residents is second to none. The Lodge is always clean and tidy and of a very high standard. Thank you to all concerned for their kindness and caring.

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Review from John P (Husband of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was badly in need of a break after caring for my wife for two years and needed to ensure that she would be in professional hands for the few weeks I was away. I had researched many but was impressed by the sheer understanding of both my state of health as a carer and hers with increasing dementia.
They seemed to encourage questions and only too pleased to arrange visiting. I need not have worried as from day one they kept me informed of her health and wellbeing which being overseas, gave me the peace of mind that she was in caring and professional hands. Moreover on my return I was given a full account of her on-going health needs which had been brought up to date by their nurse, and had been marvels at ensuring her dietary requirements were more than met, so they must have had the patience of Jobe. The manager and deputy manager and the entire team deserve a really big thank you for exhibiting such friendly patience and professionalism for what is a very challenging and demanding job.

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Review from Paul C (Son of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my wife were very concerned regarding the health of my mother along with her detreating memory, after being transferred to Broomfield Lodge Care Home from the hospital for assessment we were very impressed by the professionalism of the staff and she settled in well. After it was agreed she could
not look after herself and return to her home we were very pleased when Broomfield Lodge advised they could look after Mum for as long as was required.
The activities they do along with the excellent selection of food and the staff there it gives us peace of mind that Mum is looked after 24/7.

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Review from L N (Daughter of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had to move into care, just over a year ago. I viewed Broomfield Lodge and was so impressed with how clean and bright the home, was I applied to move her in. Since then, my opinion has not changed. The staff are all happy, friendly and helpful and keep me up to date on any changes. It is impeccably
clean and the freshly cooked food looks and smells delicious. Mum is very happy and has settled in very easily and loves her room.

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Review from S H (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd been looking for a care home for Mum for ages. I stopped at Broomfield on my way home one day from looking and was immediately welcomed in. From the minute I entered, I knew it was right. Bright, clean, airy with a lovely homely atmosphere. Mum moved in just before lockdown 2020. As I couldn't see
her regularly, the staff kept me fully up to date and I had regular contact with Mum. Mum had become quite stressed and anxious with her dementia, but she settled quickly into life there. She was happy, relaxed, eating, drinking and sleeping well. Soon became one of the extended family. They all took her close into their hearts and the love and care she got, shone through as a result. Mum's life ended peacefully and with grace and dignity. I will be forever grateful to everyone at the lodge for all their devotion to her. Admitting you need help caring for a close relative is a really tough call to make, but I would choose Broomfield again in a heartbeat.

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Review from Katie N (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has always previously refused to go into a care home. However, after a long spell in hospital, she was discharged to an assessment bed at Broomfield Lodge. We had no choice which home she was discharged to, but I can't believe how lucky we were, as it's a superb care home. When
I visited Mum, soon after she was transferred there from the hospital, I was struck by how much happier Mum looked. Not just from the hospital, but she was far happier than when she was living in her own home. I was amazed when she told me that she doesn't want to go back to her own home now, as all the carers are so lovely (which they are) and she is enjoying the company of the other residents. Many care homes either stink of urine or smell of very strong air fresheners to mask the smell of urine. This is not the case at Broomfield lodge as there is no smell at all. It's just like walking into your own home. I am so relieved that Mum is so safe and happy in such a lovely home.

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Review from M C (Daughter of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away in January 2022. She has been living at Broomfield Lodge for two years. They have always treated her with respect and dignity and she loves living there.

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Review from J E (Daughter of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 94-year-old mother was at Broomfield for one year. Having lived alone for so long, she flourished with company. Her carers were kind and loving, kept her smiling and laughing and probably gave her more attention due to her deafness and Dementia. They fed her well, keeping to her grazing habit of
eating throughout the day. Her passing was treated with dignity and care beyond their role. They also kindly considered the immediate family needs. I could not have wished for a more caring approach and my family extend their heartfelt thanks.

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Review from Vivienne R (Daughter of Resident) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I posted a review in May 2021 for Broomfield Lodge. Since then the staff at Broomfield Lodge have continued to dedicate themselves to the well being of our Mum. They remained compassionate, with endless patience and kindness. Our Mum died there on the 17th of September, peacefully and with her beloved
carers. We were astonished at the progress the carers had made with our Mum. A Mum emerged whom we had not seen for many years. A Mum who laughed with her carers, played games and sang karaoke, her naughty sense of humour coming into play. Not every day was like that but the carers had learnt how to handle it and to get Mum to concentrate on lighter things. It is of huge comfort to us to know that Mum's last days were happy and that the loneliness and despair she suffered before she went into Broomfield Lodge, were behind her. Our heartfelt thanks to all the angels at Broomfield Lodge for everything they did for our Mum.

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Review from Gary F (Son of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident at Broomfield Lodge Care Home for the past six years. The Broomfield team became his second family, he was well cared for and loved. In the last weeks of his life, the care team at Broomfield gave all their love, dedication and support which allowed my father a dignified and
comfortable passing. This support also extended to our family.
I would recommend this care home and their team.

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Review from Colin V (Son of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Broomfield Lodge went through a period of staff changes. The staff member who organises activities is very good. However, she is only at the home twice each week.
Some improvements could be made with care from staff at weekends, i.e. more staff involved in activities with residents.

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Review from P C (Daughter of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home. The manager and staff look after the residents with the utmost care, attention and gentleness. They are all very knowledgeable and always keep the family well informed. I would recommend this lovely home to anyone looking for one for a family member.

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Review from June S (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is all excellent. The staff are helpful and kind. The atmosphere is great, it's like home from home. For Mum's 102nd and 103rd birthday, she had a visit from the local mayor and the activity girl got a singer in and made a lovely buffet which was beautiful.

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Review from Julie G (Niece of Resident) published on 26 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was diagnosed with Dementia three years ago. Dad and I urgently visited many of the local care homes and cannot believe how fortunate we were to stumble across Broomfield Lodge. From the moment we stepped across the threshold, we knew this small, intimate, friendly home was going to prove promising
and our positive first impression just kept growing. A meeting with senior staff gave us a clear insight to what Broomfield had to offer, the level of care the staff were able to provide, a well thought out variety of booked entertainment and pamper sessions that would lift any dampened spirits. It is such a difficult, emotionally charged, decision to face, made harder if Dementia means making that decision on a loved one's behalf, but, I can honestly say, it was one of the best decisions we made for my lovely aunt. As her health has declined the care has excelled expectation. To all the staff, a huge thank you for truly making it home from home for her.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Broomfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Broomfield Lodge Care Home is calculated as follows: ( (92 Excellents x 5) + (3 Goods x 4) ) ÷ 95 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Broomfield Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Broomfield Lodge Care Home

What types of Care is Broomfield Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broomfield Lodge Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Broomfield Lodge Care Home have?

There are 18 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Broomfield Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is Broomfield Lodge Care Home to the centre of Herne Bay?

1.2 mile(s) as the crow flies, distance by road may be significantly further.