Chippendayle Lodge Care Home

10 Chippendayle Drive, Harrietsham, Maidstone ME17 1AD
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9.3 28 Reviews
  • Chippendayle Lodge Care Home, Maidstone
Chippendayle Lodge Care Home is located in the village of Harrietsham, close to the town of Maidstone and all local amenities.

The home provides a residential care service for those living with dementia and has single rooms and double rooms, most with en-suite facilities.

Chippendayle Lodge benefits from a large lounge which is equipped with a television, a music system which can provide light background music and a quiet reading area with a well-stocked bookcase.

Residents at the home can enjoy a large sun-lounge and dining area which overlook the rear of the building and side gardens which are also open to residents, allowing them to enjoy the views.

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Care Provided by Chippendayle Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Zowie Griggs (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (27)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Chippendayle Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,175
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact Chippendayle Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Chippendayle Lodge welcomes visitors at anytime, however please ask if visiting after 8pm call first.


  • Parking

  • Parking is available.


Chippendayle Lodge Care Home Reviews (28)

Total of 28, showing 21-28
9.3

Chippendayle Lodge Care Home has a Review Score of 9.3 (9.269) out of 10, based on 10 reviews in the last 2 years. Over all time Chippendayle Lodge Care Home has 28 reviews.

Overall Experience

  • 20
  • 7
  • 0
  • 1
  • 0

Date Published

28
6
6
10
18

Review from Jamelia H (Daughter of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Chippendayle Lodge for the last year. All the staff are an absolute asset to the company as the care they give is top quality. Whatever concern or reassurance we have needed has always been met by the staff and we can not ask for more to be done knowing that our mother
is in a loving and caring environment gives at peace at mind.

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Review from M C (Wife of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has great care at Chippendayle Lodge, good carers, always being kept clean and smart. My only gripe is I think the dinner could be a little bigger as some residents still have good appetites. The meals are well balanced, I visit regularly. The meals are well prepared with a good variety but
just a little small. Especially as they only have 1 cooked meal a day. Always plenty of juice for them.

Reply from Cem Osman, P/A to the Director at Chippendayle Lodge Care Home

We offer all our residents nutritionally, well balanced meals. If any resident would like a bigger portion or second helpings that is not a problem. Our staff may serve smaller portions, as we have found presenting some residents with a large meal can be off-putting for them. Chippendayle offers residents a hot meal choice at lunch and dinner, plus a cooked breakfast (should they wish).


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Review from J M (Nephew of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. Have faith in the home.

Reply from Cem Osman, PA to HV at Chippendayle Lodge Care Home

With regards to your ratings:


Management: The management of the home is very supportive and has a wealth of experience between them. If you have any questions or concerns about your loved one our manager has an open door policy and welcomes your queries to get them resolved as soon as possible.


Food & Drink: Chippendayle Lodge cooks fresh home made food giving its residents plenty of choice, whilst being nutritionally balanced. We can cater for individuals likes and dislike, drinks and snacks are provided throughout the day and night.


Cleanliness: We have a full crew of housekeeping team on every day. They undertake cleaning every day and have weekly and monthly deep cleans to all areas. the home audits regularly as well to ensure all clean and to the standard, we expect from our staff for a nice clean environment.


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Review from W O (Sister of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister, the resident in this care home, settled well from day one. The staff are very caring and kind. The food is really excellent. If the need arises in the future, I have told my sons that I would be very happy to go there.

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Review from Peter D (Brother-in-law of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother-in-law has been happy for the past four years. Staff were very good and helpful.


My brother-in-law looked on the home as his home and was very happy there. The food was very good.


Reply from Cem Osman, PA to the Director of Care at Chippendayle Lodge Care Home

Cleanliness: We have a full team of housekeepers, which undertake cleaning every day. The home carries out regular audit checks to ensure it’s clean, tidy and to the standard we expect from our staff for a nice clean environment.


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Review from Sara R (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted in Feb 2017 initially into their respite room and subsequently into a permanent room; she is well looked after and is gaining weight well as she likes the food provided. The staff are always very helpful whatever time I visit. The garden outside is much enjoyed now summer is here
and gives an opportunity for more exercise and a topic for conversation. Chippendayle Lodge is the perfect place to look after mum and cope brilliantly with her complicated medical needs and daily care.

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Review from Adrian B (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The above home is exemplary. I cannot find fault. The staff (although underpaid) are brilliant, hardworking and friendly. The management (at the home) are proficient and helpful beyond measure.

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Review from Jo W (Granddaughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been living at Chippendayle Lodge for 8 months now and we have nothing but praise for the service! My nan has 'come alive' again! All standards are exceptionally high and it is like 'home away from home'. You can easily see that all the staff there including the chefs really care for the
residents and it's not just a job. We as a family can not recommend this care home enough. :)

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Current Review Score: 9.3 (9.269)

Overview of Review Score

The Review Score of 9.3 (9.269) out of 10 for Chippendayle Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.504 for Chippendayle Lodge Care Home is calculated as follows: ( (80 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 117 Ratings = 4.504

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.765 Points relating to the number of positive Reviews for Chippendayle Lodge Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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