Dale Lodge

Dale Road, Southfleet, Gravesend DA13 9NX
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9.8 66 Reviews
  • Dale Lodge, Gravesend
Located in the rural setting of Southfleet Village, with its local shops and public houses, Dale Lodge has extensive surrounding grounds providing a spacious setting. Within these grounds are secure gardens for service users and families to enjoy at any time.

Easily accessible is the A2 road London and Coast Bound which runs close by. Other nearby amenities are Ebbsfleet Station and Bluewater Shopping Centre.

Service users requiring Dementia care have their needs met within the home through a Person Centred Care approach. Dale Lodge is a specialist care home for Dementia with a good reputation gained over the years.

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Care Provided by Dale Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kerry Johnson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1999

Funding & Fees Guide for Dale Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,700
    • Self-Funded Residential Dementia Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,700
  • (these prices are only a guideline, please contact Dale Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Dale Lodge Reviews (66)

Total of 66, showing 61-66
9.8

Dale Lodge has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Dale Lodge has 66 reviews.

Overall Experience

  • 49
  • 17
  • 0
  • 0
  • 0

Date Published

66
14
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16
50

Review from Debbie S (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for their excellent care and support. They have also helped me with dealing with my dads dementia. I love the large activities that have recently taken place. Thank You

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Review from J S (Grandson of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit nan she is sometimes crying, but mainly happy when I do visit. She has got a sense of humour and is usually laughing and remembering old times. I feel she is well looked after.

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Review from D S (Sister-in-law of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Always helpful. Very polite.

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Review from A J (Granddaughter of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We always find the staff friendly and cooperative. Giving every help and assistance. Very good with the residents, would recommend.

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Review from S P (Niece of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and helpful. Residents are well looked after and given activities to do. They all seem well fed, although they rarely remember the details. You can tell that the residents need stimulations which I understand is difficult as they all need different.

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Review from Tony A (Son of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, bright and most importantly does not smell as so many other homes do. The staff are clean and tidy and always in uniform. They are all very friendly and caring. No complaints at all.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Dale Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Dale Lodge is calculated as follows: ( (154 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 189 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dale Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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