Eastry House

High Street, Eastry, Sandwich CT13 0HE

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9 Reviews

Eastry House, Sandwich

Care Provided by Eastry House

Primary Care Categories
Learning Disability
Older Person Care
Physical Disability
Sensory Impairment

Care Types Provided
Residential Care
For a maximum of 22 Service Users
Privately Owned

Care Offered
Autism/ASD
Cerebral Palsy
Down Syndrome
Epilepsy
Hearing Impairment
Profound & Multiple Learning Disabilities
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Day Care
End of Life Care
Palliative Care
Physiotherapy

Good to Know

Group/Owner
Optima Care Ltd

Person in charge
Laura Tweed (Manager)

Local Authority / Social Services
Kent County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (16)
- Couples/Companion Rooms (3)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2

Funding & Fees Guide for Eastry House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Residents Internet Access
Smoking not permitted
Stairlift
Television point in own room
Wheelchair Access

Visiting
Please feel free to visit the home at any time and the team will do their best to accommodate any visits.
Please do not visit if feeling/have been unwell or experienced new cough, fever or vomiting 48hrs prior visit.
If interested in a tour please contact the home directly, the home can ensure that a convenient time and day to suit is booked in, and allow sufficient time to discuss any requirements.
Tours of the home to include a meeting to discuss care needs can last about 1 hour.

Parking
Free parking available on site. Paid parking is also available off site.

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Review from Kenneth P (Brother of Resident) published on 27 December 2021
Submitted via Website • Report

Overall Experience

My brother started to live in Eastry House in 2019 due to the closure of his previous accommodation. I have always found the home to be excellent in his care and he is certainly happy and contented living there. The management and staff are always available to answer any questions I may have regarding

his health or welfare. He has recently been unwell and during this period I have been given daily updates when I cannot visit. The residents have a varied selection of entertainment and are seeming to be happy whenever I visit. During the pandemic, I have found the staff to be of the utmost professional standards. Whilst the house is not to the latest design, this has never prevented my brother's needs from being accommodated.
The CQC ask the following 5 questions of any care home;- is it safe, is it effective, is it caring, is it responsive to people's needs, and is it well-led? It is my opinion that Eastry House answers all of those questions in the positive to the highest possible standards.

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Review from Carrie S (Sister of Resident) published on 27 April 2021
Submitted via Website • Report

Overall Experience

In August 2019, my sister had to transfer to a different home due to the closure of her home. Eastry House took her in and quickly accommodated her needs. I did initially have concerns but within a short time and under the guidance and leadership of the home became proactive and many more plans and

activities were initiated. Prior to Covid-19, we visited my sister on a regular basis and since the pandemic, we have been able to speak with her via video call and more recently, been able to visit. I have been both impressed and very grateful at the way they have cared for my sister and the other residents, looking after them both physically and psychologically and am pleased to hear there are plans to decorate the home. As a registered nurse working as a Community Staff Nurse, I am able to recognise the practices of good care at Eastry House and am very grateful to the care they give me sister. She is very happy and content.

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Review from Victoria S (Niece of Resident) published on 27 April 2021
Submitted via Website • Report

Overall Experience

Since my auntie first moved into Eastry House in August 2019 there has been such a big improvement in all aspects of the home. The manager has improved the facilities and standard of care so much since taking over. All the residents seem extremely content and happy whenever I visit. The staff knows

each and every resident so well and will always put a smile on their faces. My auntie has previously seemed reserved and quiet but since being at Eastry, her confidence has really grown and she is clearly very relaxed and happy in her environment. As a family, we have a lot of involvement in my auntie's life and Eastry House has always been accommodating to this. Since the Covid-19 pandemic began, the staff have worked tirelessly to provide extra activities and stimulation while all the residents have been in isolation. We were given the opportunity regularly to speak to our relative via video call which has been amazing. I am extremely grateful to the home for looking after my auntie.

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Review from Elsie P (Friend of Resident) published on 31 December 2016
Submitted via Postal Card • Report

Overall Experience

It was good to visit my friend at Eastry House.

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Review from Joyce W (Sister of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care given to my sister, she is happy and secure. The staff always make me feel welcome and answer any questions or enquiries I have regarding my sister, on my weekly visits.

I would like to take this opportunity to express my disappointment at not being informed of the

closure of the day centre and how the residents who regularly used the facility, would be compensated. I am disgusted that the authority have made the decision to cut what is, or was a valuable resource of entertainment to the residents daily existence, showing a distinct lack of interest in their well-being.

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Review from Rita P (Daughter of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience

The home at Eastry House is brilliant, staff and the way we are treated. When we come to see mum lots is always being done, my only concern is that my mum has been upset about the day centre closing, it has affected her quite deeply and I am hoping that she is getting the right support to help her get

over it. Also the home feels like it is short staffed as well, this is my personal opinion. I feel that since Optima Care has taken over, it's not as carefully run as it was before, also they have had their 4 day holiday taken away as well.

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Review from John E (Brother of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience

Staff and buildings are all well managed, welcoming and friendly.

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Review from Rachel B (Relative of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience

We are satisfied with my relative's care at Eastry House, as when we visit, which is usually once a month or every two or three months, we don't give them notice we just turn up and find that he is well cared for.

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Review from A V (Sister of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience

My sister is very happy in Eastry House. The last time I saw her she said "I've got my own room and I like living in Eastry House."

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Performance

Care Quality Commission (CQC) Rating

Date: 7 Apr 2021

Overall
Requires improvement

Caring
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Eastry House

What types of Care is Eastry House registered for?

Older Person Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eastry House provide?

Palliative Care, Day Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does Eastry House have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Eastry House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eastry House to the centre of Sandwich?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Eastry House

Care Provided by Eastry House

Good to Know

Funding & Fees Guide for Eastry House

Facilities

Eastry House Reviews (9)