Fairways Residential Home

Madeira Road, Littlestone, New Romney TN28 8QX
Submit a Review
9.8 44 Reviews
  • Fairways Residential Home, New Romney
Welcome to Fairways Care Home based in Littlestone, New Romney, where the team prioritises exceptional care, comfort, and a nurturing environment tailored to each resident's needs.

The home's ethos centres on ensuring residents not only maintain their independence and continue their cherished routines but also have opportunities to explore new interests and activities.

The team recognise how important choosing the right care home is and is dedicated to making this process seamless and supportive, ready to assist with any enquiries or needs.

Their comprehensive range of services caters to various requirements, from residential care and specialist dementia support to short-term respite stays, and their approach is far from one-size-fits-all. They believe in personalising care to reflect the individuality of each resident. This commitment is supported by the team of skilled professionals, renowned for their expertise and dedication to delivering the highest quality of care.

Choose Fairways Care Home for a setting that combines the best in care with the warmth of a community, ensuring a fulfilling and vibrant living experience.

Show Fairways Residential Home on the Map

Care Provided by Fairways Residential Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Yarnley (Registered Manager)
  • Admission Criteria
    • We accept both self-funded and local authority funded residents
    • Ages 60+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Fairways Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,050
  • (these prices are only a guideline, please contact Fairways Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Accept visitors at any time of the day.


  • Parking

  • Plenty of on-street parking outside the home and a small driveway for a few cars


Fairways Residential Home Reviews (44)

Total of 44, showing 1-20
9.8

Fairways Residential Home has a Review Score of 9.8 (9.795) out of 10, based on 13 reviews in the last 2 years. Over all time Fairways Residential Home has 44 reviews.

Overall Experience

  • 34
  • 10
  • 0
  • 0
  • 0

Date Published

44
6
7
13
31

Review from H O (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past six months mum has settled in and become part of the Fairways family. The atmosphere in the care home is always warm and welcoming. Mum enjoys the home cooked food. Nothing is too much trouble for the staff as they attend to the personal care and social needs of their residents. Singing
and dancing are very popular and the latest craft creations adorn the walls. The challenge mum faces with her dementia is met with care, respect and patience with some fun along the way. Her days are now bright!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry M (Husband of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife entered Fairways Care 9th October 2022. I have seen the way all the staff work and care for residents, all very good. I visit my wife nearly every day and I am happy at how she is looked after. I have absolutely no negative comments at all. Of course I miss my wife being at home with me but
know that she is in a caring home. Our four adult children are very happy that she is where she is and receiving good care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny W (Friend of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly home they always welcome you in, and always offer you a drink.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen K (Grandson of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really great place, nice and warm and homely. Staff are very happy and keep everyone's spirits up. It's quite nice that it is all cosy and everyone makes you feel at ease. They share lots of photos on social media too, which is great

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda W (Daughter of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident now for 6 months, we have found the home to be a welcoming and safe environment. The staff are all pleasant and always attentive.
Certainly from my dad's perspective, he seems more than happy residing at the home. Food and drink are plentiful and always an activity taking
place which he will sometimes, with persuasion, take part in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clair W (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Fairways some 7 years ago and sadly passed away this month (October). I cannot thank all the staff there enough for their kindness, empathy and friendship shown towards mum.
Mum was very proud of how she decorated her room and again the staff were more than helpful when it would come
to rearranging furniture, nothing was too much trouble.
It speaks volumes to me that several members of staff have been with Fairways decades .... I could not recommend Fairways any more highly and hope that they get to see this review. It is well deserved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roger J (Son of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Fairways last August as he could no longer live on his own. He sadly passed away earlier this month. During the intervening time, the love, care and attention from the staff at Fairways was beyond expectations. Always smiling and willing to do whatever it took to keep my father
comfortable and content. I visited very regularly and was always greeted by a smiling staff member, most of whom I was on first-name terms with. They were always ready with a brief update on dad. The medical attention he received there far exceeded what I could have achieved for him living at home. Dad appreciated good, wholesome food and before his health deteriorated often told me what he had for dinner followed by the comment that it tasted pretty damn good and high praise for him! His room was always warm, clean and comfortable. Nothing was too much trouble for them. I cannot recommend Fairways highly enough. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis F (Friend of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and supportive to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan B (Power of Attorney of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all-around care! Always very welcoming when visiting, and it's a pleasure to see the residents always chirpy and sitting chatting to each other.
Lovely to see all the craft activities the residents have done and displayed.
We also enjoyed a recent outing with a ploughman's lunch and live
music, which when looking, the residents were singing along to, and those who could, were dancing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard S (Son of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Fairways for around three years; they have always been caring for her ever-changing needs and have kept us informed of her progress.
I ask her on every visit whether she has any complaints or requests and have never had to bring up any issues with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My personal experience of the care home is excellent, clean and tidy. The staff are very friendly and helpful; they do a wonderful job with the residents. No complaints at all. Would definitely recommend it to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Friend of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. My good friend was well looked after and made her feel happy and content while living at Fairways Residential Home. My friend was always commenting on how nice the food was and how the activities were enjoyable and interactive.
Fairways has a homely feeling and always welcomed
in with a cup of tea. Staff are very friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris K (Son of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my father receives. He's suffering from dementia so is not always the easiest person to deal with, but he is dealt with respectfully. If he's having a tough time emotionally, we can call the home and talk to the staff, who are always understanding and appreciate the input from
us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine R (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Fairways in August 2022. The admission was excellent, the manager made a special visit to the local hospital to carry out the assessment. They even managed to decorate her room before she went in to give it a light airy feel. All the staff are very caring and friendly. Most are
local people so for residents like my mum it is nice as many can chat about the area's local knowledge and people they may know.
The food is all home cooked, my mum says she regularly sees the delivery of fresh fruit and veg which looks of very good quality. They are very flexible too as they ask the residents what they would like in terms of sandwiches so there is always a choice. The team are very good at keeping in touch with any issues that may arise. We are very happy with all aspects of her care and I have no regrets about choosing Fairways as a residential home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Friend of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has settled very well in the home and made friends. During December, there were many activities that we were invited to. I attended the Christmas meal at the golf Course. The staff were very attentive, ensuring that the residents were all enjoying themselves.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paulene H (Wife of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's daughter and I cannot fault the care, compassion and empathy shown for him and us, by all of the staff.
They took the time to find out who he was before dementia took hold of him.
It was home from home and whilst he could not communicate fully, his eyes told us he felt safe.
His last
hours were filled with peace and comfort.
Thank you Fairways Residential Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Son-in-law of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairways is a close neighbour of ours and we knew it had a good reputation in the area. My mother-in-law came to live with us at the start of Covid. When things started to get back to "normal", mum stayed at Fairways for respite which allowed us to travel for work. It was clear from the start she was
well cared for and she enjoyed the company of both residents and staff and eventually went into Fairways full time. Being so close we visited Mum daily and never had any problems doing so. Fairways gave Mum, in her final days, the utmost care and access to doctors we could not have achieved at home and we'll be forever grateful to the manager, assistant manager, and their wonderful team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen M (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving Mum from Sussex to Fairways Residential Home, to be closer to me, was the best decision I could have made. The care that Mum received there was excellent. I cannot praise highly enough the kindness, patience and care always given to Mum, despite some occasional challenges she gave the staff.
To be able to sit and enjoy the garden with Mum and trips to the seafront were very precious. Nothing was ever too much trouble and the staff showed as much compassion to me as they did to Mum at the end of her life. I can highly recommend Fairways Residential Home as a perfect home for a loved one who needs care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne C (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent and compassionate care at Fairways especially in the last few months of her life. All the staff took wonderful care of her, two specifically who do a very difficult job with humour and kindness. I will always be grateful that I could count on them all to look after her
as if she were their own mother. I wouldn't hesitate to recommend Fairways to anyone considering residential care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Billie S (Sister of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to comment on my experience with Fairways Residential Home.
My brother was admitted there, very poorly and depressed and only given a short prognosis of life, however, after a few weeks he made a remarkable recovery, and the kindness shown to him by all the staff was beyond the call of duty;
they really brightened up his life and made his final months there more than just bearable. The home was always clean and tidy as he was too. Throughout the difficult times of Covid 19, they were always cheery and helpful not only to him but also to me, allowing me to see him, and to spend his last final hours with me - the one he was closest to.
Thank you, Fairways, I would certainly recommend your services to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Fairways Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Fairways Residential Home is calculated as follows: ( (122 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 151 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairways Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Alison

Alison Yarnley

Job Title: Manager

Joined: 2001

Alison brings over 23 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of Fairways Care Home, Alison is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With an NVQ Level 4 and a background in care starting as a carer in 1991, Alison has much experience in the social care sector combining clinical expertise with strong operational management skills.

Alison is dedicated to advancing the future of care by fostering an environment of empathy and understanding, advocating for dignified, person-centred care that supports the well-being of both residents and the care team.


Frequently Asked Questions about Fairways Residential Home

What types of Care is Fairways Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairways Residential Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Fairways Residential Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Fairways Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairways Residential Home to the centre of New Romney?

1.3 mile(s) as the crow flies, distance by road may be significantly further.