Fairways Residential Home

Madeira Road, Littlestone, New Romney TN28 8QX
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9.8 44 Reviews
  • Fairways Residential Home, New Romney
Welcome to Fairways Care Home based in Littlestone, New Romney, where the team prioritises exceptional care, comfort, and a nurturing environment tailored to each resident's needs.

The home's ethos centres on ensuring residents not only maintain their independence and continue their cherished routines but also have opportunities to explore new interests and activities.

The team recognise how important choosing the right care home is and is dedicated to making this process seamless and supportive, ready to assist with any enquiries or needs.

Their comprehensive range of services caters to various requirements, from residential care and specialist dementia support to short-term respite stays, and their approach is far from one-size-fits-all. They believe in personalising care to reflect the individuality of each resident. This commitment is supported by the team of skilled professionals, renowned for their expertise and dedication to delivering the highest quality of care.

Choose Fairways Care Home for a setting that combines the best in care with the warmth of a community, ensuring a fulfilling and vibrant living experience.

Care Provided by Fairways Residential Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Yarnley (Registered Manager)
  • Admission Criteria
    • We accept both self-funded and local authority funded residents
    • Ages 60+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Fairways Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Care £1,000 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,050
  • (these prices are only a guideline, please contact Fairways Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Accept visitors at any time of the day.


  • Parking
  • Plenty of on-street parking outside the home and a small driveway for a few cars


Fairways Residential Home Reviews (44)

Total of 44, showing 21-40
9.8

Fairways Residential Home has a Review Score of 9.8 (9.795) out of 10, based on 13 reviews in the last 2 years. Over all time Fairways Residential Home has 44 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident here for over a year, and we were very happy with the care they provided, very homely. I always found the staff lovely, caring and helpful. Nothing was too much trouble. Very happy memories of dad's time spent there. Especially his singing and dancing.

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Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home to anyone looking for a family member or friend in need of care. The staff are very conscientious and caring and look after all the needs of the residents. They have a very good menu every day to suit everyone in their care and the food is of a very good standard. They
also have a good variety of entertainment for the residents most days. I wouldn’t hesitate to go into this home as a resident myself if need be. I would like to take this opportunity to thank all the staff for the way in which they looked after my dad while he was a resident.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at Fairways for the way they welcomed and cared for Mum during a very difficult time. She received the very best care during her last weeks of life and we were able to be with her until the end of her life. My only regret is that she didn't become a resident earlier
to enjoy the home before the pandemic.

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Overall Experience  Overall Experience 5.0 out of 5

Rooms with ensuite facilities are excellent. Safety and security are excellent.
All the staff unfailingly kind, helpful, courteous and caring. The kitchen staff made valiant efforts to cope with my diet because of my food allergies and deserve praise.
I would feel happy to come back to Fairways if
needed if I could have an ensuite room.

Reply from Ravi Sodha, Director at Fairways Residential Home

Thank you so much for submitting a review. We are glad that we made your stay so positive and, of course, we would welcome you back whenever you would like!


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Overall Experience  Overall Experience 5.0 out of 5

In 2018, We were faced with having to put my beloved Grandad into residential care. We looked at many care homes where I live and so did my Mum but none of them were suitable, they just didn’t have the right ‘feel’ about them. That is until we walked into Fairways. We turned up without an appointment
and saw the owner outside, he instantly invited us in to have a look around and wow, we were blown away. The place isn’t clinical and it hasn’t been decorated by an interior designer, but what it has got is a happy, caring feel about it. It was the first care home that we visited that felt so full of life. The residents seemed so relaxed and the carers seemed genuinely happy in their work. Anyway, about a week later, Grandad moved in. He was so happy and contented there and the carers became like family. We were always kept up to date and well informed about him. Grandad lived at Fairways for nearly 2 years, until he passed aged 94. Best decision we ever made.

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Overall Experience  Overall Experience 5.0 out of 5

My great-aunt lives here and we couldn't be happier. The team at Fairways are so good to her and she is happier than we have seen in a long time. I know she is very happy to have moved here so we would definitely recommend it for others.

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Overall Experience  Overall Experience 5.0 out of 5

Fairways staff treated Mum with dignity and respect. They always conveyed details regarding Mum's wellbeing when I visited her on a regular basis. They always found time for her. Albeit Mum had very complex needs, the staff, together with health professionals were always very helpful. As Mum's Parkinsons
progressed it left her with very little mobility, but this was not made a constraint, she was always included during entertainment and given choices at mealtimes. The garden and setting is ideal for long-term care and respite, the gardens are lovely for able residents.wheelchairs. Mum was a resident for eighteen months and when she sadly passed the staff were respectful and a wonderful support. I am very thankful to them.

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Fairways for 6 months before he sadly passed away. The care he received whilst he was there was excellent and the support we had from the staff was invaluable. The staff treated him with dignity and respect, however, it never felt like an overly formal environment and the
home was a warm, welcoming and friendly place which enabled him to feel comfortable there. The meals there were of a really good standard and they catered for any dislikes etc.
We can not thank all the staff enough for their support in my father's final few weeks and based on our experience would not hesitate to recommend this home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was resident at Fairways, Madeira Road, Littlestone for over two years. During this time, I visited my mother most weeks. I, along with my wife and brother were always greeted by the staff and we got to know them on a personal level. They were all very caring and I have no doubt my mother
was well looked after whilst in their care. I was regularly informed of any mishaps and illnesses my mother had in a prompt manner, and I can only confirm that I had every confidence in their ability to care for my mum, who appeared to be very happy being resident at the home, and often remarked that she was happy there.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was looked after well up and until she died. The carers have done a fantastic job making the care home as much like a home as you could. We were always kept up to date when anything happened to my mother (e.g. falling).

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Overall Experience  Overall Experience 5.0 out of 5

It was a difficult transition for Mum after being fully independent at home but never the less a decision which had to be made by her family, following a series of falls. Once Mum realised that she still had some independence, e.g. eating in her room, she settled in really well. She enjoyed the plain,
traditional home cooked food and the snacks in between which were to her liking. We found the care to be second to none. She had regular carers who built positive relationships with her and who in time learned to understand her as a person and her needs.
Mum liked to spend as much time in her room as possible but she was given positive encouragement to join in with the activities and entertainment when it was something she liked. It was lovely to see her interacting with others and being a part of the Fairways family. As a family, it saddened us and Mum when it was time for her to leave Fairways as her health deteriorated and she needed nursing care. Thank you to everyone at Fairways.

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Overall Experience  Overall Experience 5.0 out of 5

With reluctance after 3 years of looking after my wife who had dementia, the time came for her to have 24-hour care. Fairways, from the beginning, put me and my wife at ease. Nothing was too much trouble and I soon realised she was safe, happy and secure. The change in her was amazing. She began eating
properly again and loved the singing and dancing. Unfortunately, she now needs nursing care so has had to go somewhere else. I can't thank Fairways enough for everything they did.

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Overall Experience  Overall Experience 5.0 out of 5

On entering Fairways, my mum was very frail and suffering from dementia. All our concerns about her entering a care home were eased within the first week. The professionalism and care shown was brilliant. I can’t thank them enough for reigniting my mother’s personality and helping her to eat properly
again. They gave us the chance to create some happy memories. As I live in another county, I was encouraged to contact them at any time. It was so lovely to see her dancing and singing and having fun, whilst in a safe environment. Everyone at Fairways have been compassionate and kind to mum and my dad. Unfortunately now mum needs nursing care so has had to move homes . I can’t thank Fairways enough for what they did for mum and I would recommend this lovely place to anyone

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Overall Experience  Overall Experience 5.0 out of 5

We used Fairways Residential Home for respite care for my mother on three occasions this year. Each time, the staff made her feel most welcome and the level of care she received was excellent. It gave me great peace of mind to have found a care home that was perfect for her whilst myself and my husband
took much-needed time off from caring for her. She really enjoyed her time at Fairways Residential Home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was very happy at Fairways and that made me happy. The staff - you couldn't wish for better, always helpful and caring. I wish my mum could have ended her days here. Unfortunately, due to a stroke and needing more nursing care, we had to move her to a nursing home. I couldn't recommend Fairways
higher.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Fairways Residential Home in August 2012. She needed to be in a caring environment and to feel safe and secure. All those needs and more were met by the staff at Fairways Residential Home right from day one. As regular visitors to my mother we were able to see first hand how wonderful
the staff were - quick to identify residents' particular needs and always treating them with care and respect. We must also praise the owner and manager - they have been constantly helpful and totally professional.

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Overall Experience  Overall Experience 4.0 out of 5

My Dad was very poorly when he went into Fairways Residential Home and the care they gave him allowed him another two and a half years of life.
Not always an easy man the staff gave him dignity, fun and love when he would have been sad and alone at home.
The staff are under pressure at times but attention
and care are given well within their capabilities.
He enjoyed outings and parties, and the summer fete was always a great turnout for relatives and residents alike.
The garden is a lovely area to sit in, very peaceful. The beach wasn't far away and Dad enjoyed his trip to see the sea weather permitting.
Dad 's room was of a good size which allowed him to have a few precious home comforts.
When the time came dads demise was as he wanted it, peaceful and without fuss. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident of Fairways for approximately 8 years and during this time she received exemplary care from the staff. We were always made welcome when we visited and nothing was too much trouble for the staff. The residents always seemed happy and cheerful and were well cared for. Staff took
time and trouble to ensure residents were eating and that medicines were administered.


The care home ran regular outings and laid on entertainment for the residents. There was a regular residents meeting which all could attend and voice their opinions.


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Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with my stay at Fairways Residential Home.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are always welcoming and friendly. If asked, they inform me about my mum's health and wellbeing. I find them very pleasant and helpful and we even have a cheeky interaction which always includes my mother.
She welcomes this cheekiness and finds it alleviates the sometimes boring hours she
spends watching TV.
All Mum's needs are met with a cheerful smile and words of encouragement. I don't think we could have wished for a better residence for Mum to spend her remaining years.

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Fairways Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Fairways Residential Home is calculated as follows: ( (122 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 151 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairways Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Alison

Alison Yarnley

Job Title: Manager

Joined: 2001

Alison brings over 23 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of Fairways Care Home, Alison is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With an NVQ Level 4 and a background in care starting as a carer in 1991, Alison has much experience in the social care sector combining clinical expertise with strong operational management skills.

Alison is dedicated to advancing the future of care by fostering an environment of empathy and understanding, advocating for dignified, person-centred care that supports the well-being of both residents and the care team.