Fairby Grange

Ash Road, Hartley, Longfield DA3 8ER
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9.7 50 Reviews
  • Fairby Grange, Longfield
Fairby Grange is a family run home, established in 1978, offering a warm, caring environment for the elderly living with an early stage diagnosis of dementia.

All of the home's staff are highly skilled and carefully selected for their caring nature to maintain high standards of person-centred care, whilst adhering to the objectives of the Care Quality Commission.

The care home dates back to 1685 and a number of modernisations and refurbishments have enhanced the qualities of this homely accommodation, which is located close to a range of amenities and so able to support a versatile lifestyle.

Expect a warm and friendly welcome while there are also well-kept gardens and many amenities nearby.

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Care Provided by Fairby Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Gaynor Reeve and Debbie Reeve
  • Person in charge
  • Melanie Martin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Fairby Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,040
    • Self-Funded Residential Dementia Care £900 – £1,040
    • RESPITE Self-Funded Residential Care £940 – £1,090
    • RESPITE Self-Funded Residential Dementia Care £940 – £1,090
  • (these prices are only a guideline, please contact Fairby Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at any time


  • Parking

  • Ample on site parking


Fairby Grange Reviews (50)

Total of 50, showing 1-20
9.7

Fairby Grange has a Review Score of 9.7 (9.741) out of 10, based on 10 reviews in the last 2 years. Over all time Fairby Grange has 50 reviews.

Overall Experience

  • 38
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Review from Denise P (Daughter of Resident) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Fairby Grange as her well-being and safety became an increasing concern for the family. Within a short period of time mum settled, became very comfortable and really enjoyed life at Fairby Grange. Over two years the staff became friends and really looked after. As her health deteriorated
and her independence lessened, mum continued to be well cared for. As a family we could not praise the staff highly enough for everything they did.

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Review from Roy P (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As mum could not cope at home between us we came to the conclusion that mum would be better in a home and after some research Fairby Grange seemed to meet mums needs so we set up a month trial initially that went well so we decided to make it permanent. During mums time here she was looked after really
well, made friends with other residents and particularly the staff as always enjoyed her talks when they made the time to sit with her. Sadly mums health deteriorated while she was in the home but the staff were exceptional at the end and made mum comfortable and treated her with compassion.

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Review from Valerie C (Respite Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Fairby Grange for three weeks of respite whilst I was recovering from an operation. The care he received from all the staff was excellent and they made him very welcome. This gave me peace of mind to know he was being taken good care of. He enjoyed his stay and thought the food was
great. Thank you once again for taking such care.

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave such a lovely review. It was our pleasure to have your husband stay with us.


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Review from Deborah B (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairby Grange is a caring, comforting, compassionate and friendly care home. The owners, management and staff used their expertise to settle and reassure my mum when she first arrived there over a year ago and she soon settled in. She was always happy, clean, well-presented and comfortable within the
cosy but professionally run surroundings. Mum particularly enjoyed her lovely, bright room, trips out in the minibus, the wonderful, home-cooked food and her time spent in the on-site hairdresser. Having nice hair was important to her and she would say to me on almost every visit that she really loved where she was staying. Any particular concerns were always reported by the manager/owners or appropriate staff and dealt with both sympathetically and efficiently. As a family, you are consistently and heartily welcomed into the nurturing environment that they provide. I was always so reassured that she was looked after, quite simply, by the very best of people.

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave such a lovely review. It was our pleasure having Mum stay with us.


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Review from David A (Husband of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall experience of the home is very good but recent changes particularly concerning visiting has taken away some of the friendliest of the home and made it feel more regimented.
I have no experience of other homes but feel my wife is well looked after.

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Review from Matt W (Son of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Settled in incredibly quickly, my mum has been at Fairby Grange since the end of last year, every week she seems more settled and comfortable, she talks about it as her home and can’t say enough about how lovely and friendly the staff are, also really helpful.
We have total peace of mind that Mum is
well cared and looked after.

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Review from David S (Son of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, good administration, excellent meals and general care, Mum is very happy at Fairby Grange.
She is very well looked after and feels valued. She especially likes the activities laid on for the residents and takes part on a regular basis.

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Review from Russell G (Son of Resident) published on 9 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Fairby Grange at the start of 2023 and has now been a resident for 3 months. I have been extremely impressed with how the management and staff have welcomed and treated my Mum. The level of care she is receiving is excellent and communication from management on any issues or updates
is very timely.

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Review from Kelly R (Granddaughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother recently moved in and has the best care, support and welcome from staff and residents. Enjoying trips out, in-house activities and fantastic home-cooked food. The staff are friendly, making her transition from moving from her home as stress-free experience.

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave us a lovely review. All feedback is much appreciated. Fairby Grange


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Review from L T (Son of Resident) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairby Grange is a warm and welcoming home offering excellent fresh home-cooked meals. The management and staff are extremely efficient, displaying a level of care and experience that has made my mum settle relatively well. The daily activities, warmth and care generated by the staff are very apparent.
Through their social media updates, we get to see Mum and the residents having fun. With an on-site minibus, they offer regular offsite activities for residents to participate in.

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave us a review. All feedback is much appreciated.


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Review from Stephanie B (Daughter-in-law of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law settled into Fairby Grange very quickly and is very happy there. The owner, manager and all the staff are very kind and caring towards her and are all very pleasant and helpful. They have a great team there - nothing seems too much trouble. She is always saying how happy she is there
and the staff are lovely. She enjoys joining in the many activities during the week and going on outings in the minibus, plus always loves having her hair and nails done at the home.


Fairby Grange is very clean and has a homely feel about it, the food is home cooked and varied too. Whenever we visit the staff are so friendly and helpful to us and the manager always keeps us updated on how she is getting on. Our family are sure we made the right decision by entrusting her care at Fairby Grange and we know she is well looked after there, this is reinforced every time we visit and see her smiling and laughing with the staff - We would definitely recommend Fairby Grange.


Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave such a lovely review for us. All feedback is greatly received and appreciated.


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Review from W W (Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the choice of care home was a very stressful time for all. It was eased by the management and staff at Fairby grange, the constant contact has been very reassuring. I feel they have got to know my father well .

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave such a lovely review for us. All feedback is greatly received and appreciated.


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Review from Karen J (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a respite visit for 11 days to Fairby Grange, whilst I was away on holiday. I found all the staff very helpful and approachable when arranging her visit and I'm pleased to say that mum thoroughly enjoyed her stay and only had good things to say when I picked her up.

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave such a lovely review. All feedback is greatly appreciated. It was our pleasure having Mum stay with us and we hope to see her again soon.


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Review from Christine H (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been coming to Fairby Grange for respite stays for over a year. She has always enjoyed her stays here and after her latest respite visit decided she wanted to stay at Fairby full time. She is very happy, has made friends and speaks glowingly about the staff. The staff are very kind and go to
great lengths to make sure mum is happy and well looked after.

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Review from Lisa B (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Like most families, we had awful guilt with placing mum in a home, as she has dementia we worried that she wouldn't be able to tell us if carers didn't look after her, what wasted energy on our part! This home is excellent, the care given is amazing, the activities for residents constantly amazes me,
and all the staff have time for residents they don't rush them, they speak to them, laugh with them, and listen to them. I have to time my visits on my mum's daily schedule as she is always doing something that the home has organised. Every part of Fairby is clean and I liken it to an upmarket B&B! The residents have what they want when they want, and the daily food menus would beat most guest houses, the Manager is so caring and that shows by the standards set by her and the owner as all staff seem to have the same happy outlook on life and care. My mum loves it, and although she can't remember fully who I am she has no trouble remembering that she is happy. Thank you Fairby Grange Team your wonderful

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for your lovely comments and taking the time to leave such a wonderful review. All feedback is greatly appreciated.


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Review from J F (Respite Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is in respite care at Fairby Grange. She settled into the Fairby Grange life very quickly and I consider her to be very well cared for and has all of her needs met. The staff and managers are lovely and very caring. She tells me that she loves being there and enjoys the outings and activities. She
would like to be a resident.
I would recommend Fairby Grange!

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Review from Gloria M (Niece of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the level of care my uncle has received, he is extremely happy and has regained his mobility since his arrival. He is very well looked after, loves the food and the staff are all kind and caring and welcoming to his visitors.

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Review from L D (Great-Niece of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been really grateful to all of the staff at Fairby Grange. They are all so friendly, welcoming and worked incredibly hard to make my auntie feel at home. She was looked after brilliantly and they accommodated her needs, always keeping us informed along the way with a tremendous
amount of support to us all. The home itself has a wonderful feel, with a balance of calm but at the same time, has a lovely buzz too. I only have positive things to say.

Reply from Debbie Reeve, Proprietor at Fairby Grange

Thank you for taking the time to leave us such a lovely review. It has been our pleasure in getting to know you and your Auntie.


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Review from Stephen G (Son of Resident) published on 11 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fairby Grange care home is smaller than most and one advantage of that is that staff know the residents well and both the manager and the owner are very visible and accessible. This helps foster a friendly and welcoming environment. It also means that family members find it easy to raise any issues
and my experience has been that staff and management are very responsive.


The care plans for residents are regularly reviewed and are detailed enough to give confidence that the home both recognises the needs of the individual and are doing their best to meet those needs. The home is well staffed and their response to COVID has been good. My mum was in a different home to start with and we moved her to Fairby Grange as we did not have confidence in the quality of the care that she was receiving. We are very happy with her experience at Fairby Grange and whilst l rarely ever complete reviews l feel comfortable in recommending this home.


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Review from L R (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairby Grange was an amazing home for mum, mother-in-law and father-in-law. They had respite care there for 4 months and then moved to their flat. Unfortunately, my mother-in-law's dementia got too much for my father-in-law to handle so she went back to Fairby Grange. They made her feel welcome and
safe. She really did enjoy being there, the staff and managers were amazing with her, making sure every need was taken care of. Not only are they great carers but great bosses too as I worked at Fairby Grange for 9 years and still knew a lot for the staff when my mother and father-in-law moved in. I would always pick Fairby for my family's needs as they are a family-run home and truly do care.

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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Fairby Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Fairby Grange is calculated as follows: ( (90 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 116 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairby Grange is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Fairby Grange

What types of Care is Fairby Grange registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairby Grange provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairby Grange have?

There are 27 Single Rooms.

What are the Facilities & Services at Fairby Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairby Grange to the centre of Longfield?

1.0 mile(s) as the crow flies, distance by road may be significantly further.